1. Doc's Auto & Tire Center

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Cookeville, TN

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Doc's Auto & Tire Center

4.7 (15 reviews)
Closed • Closed
Updated over 3 months ago

Services - Doc's Auto & Tire Center

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

Doc's Auto & Tire Center Photos

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Review Highlights - Doc's Auto & Tire Center

“You never know what you are gonna get, but it became obvious as I dealt with Dan that these folks have integrity.”

Mentioned in 3 reviews

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CAR FIX Cookeville - Night life

CAR FIX Cookeville

(27 reviews)

I've had a really good experience with Car Fix Cookeville. All I've had done is an oil change and…read morealignment, but I watched another elderly couple come in for something minor as they were traveling across country and this team, took the time to replace a bolt? Like I said something minor and well they had them back on the road in about 15 minutes, I don't recall them being charged and the couple never came back in to pay anything. With regard to my experience, they were very professional and went above and beyond. Sent my son there for his tires today and well it looks like I'm ready for another oil change. I will be returning.

If I could give this place zero stars I would. That you're supposed to be a professional and…read morereferable but I differ. I will call myself out first. I went there originally because my power steering pump was going out. I failed to tell them that the power steering pump was going out or had gone out a year before they fixed the issue. They charged me between 12 and $1500 to fix the power steering pump, replace hose and change the I went in with the car really whining and of course, I had no power steering. When I got my car back. The car was still making a slight whining sound three years later my power steering pump goes out again. I was a little frustrated to find out which was in their paperwork and it was my fault for not paying attention that warranty only covered three years which I was three-year warranty or you had to drive under 36,000 miles for them to repair the under warranty. I went over the 36,000 miles and I decided not to go with them again because I knew how ridiculously expensive they are. I took my car to automotive in Cookeville another very reputable shop and explain to them that this was the third time the power steering pump had gone out they said that is not normal and they said that they were get to the root of the problem of why it was going out completely. They figured out that it was the rack and pinion is what was making the power steering pump go out repetitively when the power steering pump went out the very first time I do not blame that mechanic. I had an in-house mechanic check it out I do not for not knowing that the rack opinion was what was causing the issue however I do blame Car Fix. I explained to endurance automotive that I don't remember telling was the second time the power steering pump went out within a year, and I also that my boyfriend at the time said the car still sounded like it was whining when we pulled it from car fix. having no knowledge about cars I just assumed well. This is as good as it's gonna get and they did the best they could and it's just gonna sound like this. I told Endurance automotive all of this stuff and they said that despite me not telling car fix any of this information should've realized that the car was still whining and there was something else going on. They explained that did not test drive the car or did not test drive the car well enough be very wary of using this company not to mention they were going to charge me $600 to fix the EVAP system. I went to a different mechanic through my and he was a mobile mechanic and he said honestly, I wouldn't even worry about fixing this issue because we are down here in the south and this would only matter more if you were up north where you could be charged to find for your car leaking admissions I get that it's not the best for the environment but at the same time, he said I didn't want to put you out if I were to fix this issue issue 200 because it's not an issue to the car. He also told me that the engine light will probably come back on until I fix it, but he said also not to worry about that cause he said you will know if something is badly wrong with the car and he said honestly, I wouldn't waste your time if there was a major issue your engine light with flash and other things would be happening. You would just know. Car fix just wants to take your money and it seems like they don't care about anything else. Endurance automotive in Cookeville Tennessee charged me $1600 and that was for replacing the power steering pump and belt and changing the rack and pinion plus doing in alignment on my vehicle if you want a shop that is going to do a good job that you know is gonna do a good job that's professional mechanics. They are the way to go.

Trevino's Used Tires

Trevino's Used Tires

(6 reviews)

Nice place with all sizes of tires and even high end tennis shoes!!Like new tires for $45 Can't…read morebeat it

Here's the story: My husband was shopping around for new tires for my car. He ended up at Trevino's…read moreand they found the tires for him at a very reasonable price. They didn't have the tires in stock and said they would order them and call when they were in. My husband explained that he was leaving town to go to Egypt and that they would need to call me. He gave me all the info above and left for his trip without us hearing from them. He managed to get some wifi a couple of days later and asked if they'd called. I said no and he said to give them a call because he thinks they tried to call him. He was on the Red Sea in a diving boat. I called, they said they had them in and to come on down anytime during open hours. I got there at 4:15 and the first thing the short, scrawny, mouthy, guy said was, "what time is it?" They closed at 5 but he said come in anytime during business hours. So, I said 4:15. He looked defeated and without word conceded that he'd have to do it. They proceeded to put on my new tires. At completion I pulled out my credit card and short, mouthy, scrawny guy says, we don't take credit cards. I said ok, I can write a check. He then started raising his voice in a threatening manner and said all of these things while pointing his finger and yelling at me: I told your husband it would be cash only! What kind of a scam are you trying to pull! What you can do is go get the cash and get it NOW! I explained that my husbands debit card expired and so I gave him mine and I didn't have any access to cash at that moment. I apologized for the miscommunication and asked what kind of solution did he want? I told him he could take the tires off again if necessary. He raised his voice louder and louder demanding and repeating the above statements. He was trying to intimidate me into somehow appearing magically with $540 in cash. I finally started ignoring the scrawny trashy short dude and turned to the quiet guy who I think is a brother of the owner. He said, go get your checkbook. I ended up racing home, bummed $200 off a friend and raced back with my checkbook. I also gave them my only cash which was $40. They took all of that with the check and I left in tears. You know what's shady? Shady is having a business that sells hundreds of dollars in merchandise at a time and doesn't accept anything but cash. That's shady. You know what else is shady? Having a scrawny trashy little dude yelling at someone in a threatening manner over a miscommunication. I am a middle age, conservative woman with good manners, well dressed, nice car... I didn't deserve to be treated with such malice. There were quite a few possible and reasonable outcomes that didn't involve threatening behavior. Amazingly they didn't seem to have any problem cashing my check and it clearing immediately. It was a miscommunication that they handled horribly. When I told them it was a miscommunication and that I was sorry he accused me of running a scam. I 100 percent do not recommend this business.

Doc's Auto & Tire Center - tires - Updated October 2026

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