They ran a diagnostic on my Toyota RAV4 and could not make heads or tails of it. Aired up my spare…read moretire and told me to take to dealer. They had it 48 hours and never called me to tell me it was ready. When I picked it up I had to walk to the back lot to retrieve it. They didn't even have the courtesy to bring it up for me knowing I was on my way. I'll be going someplace else.

My husband believes in supporting local businesses. He goes to this place and exactly tells them…read morewhat has to be checked- they decide to do something else and charge him $1300 for it!! Problem is not fixed, so now we have to go to another place, because local brother's business decided to rip another family off! And there's nothing we can do about it!!!

I'm a new customer here. The staff is friendly and knowledgeable. Good customer service is rare…read morethese days but still in existence at Doc's. You have to be able to trust your mechanic and from a person that cares about maintaining his vehicles I trust these folks based on my initial experience. They appear to spend money on staff rather than flat screen TVs, coffee and donuts. The place is neat and clean but nothing fancy, just how I want my mechanic's shop to be. Spend your money on the things that matter most, the quality of people you hire and their training. I work in Cookeville but live an hour away and have tried multiple shops closer to home, as of now I'll be inconveniencing myself to come here, they're just that good!

Been coming here for a couple of years. Both my truck and my wife's SUV. Service has always been…read moregreat and very competitive prices!

Cookeville Collision Center is staffed with people who are very dedicated to repairing cars that…read morehave been involved in an accident. They are very respectful and pretty much bend over backwards to help their customers. Paul, even came in and worked half day on Christmas Eve to ensure we got our car back in time for Christmas. The receptionist, I forgot her name, was very polite and helpful as well. I would recommend Cookeville Collision Center to anyone who needs their services.

My husband took his truck here to be fixed after a car accident, he told them it was making a…read morepopping noise and shaking in the driver side wheel with the other damage. They fixed the bottom damage and did an aliment. Now less than 2 weeks later, we are having to pay to replace the axle that wasn't caught during the inspection of his truck.

Over the past few years I've taken both a riding mower and a power washer for repair, each had…read moredeveloped some serious problem, but Action was able to determine and implement a fix that put them back in great working condition, and for a fair and reasonable cost. I highly recommend this business.

I've been coming here for years and couldn't be happier. Super friendly and informative. They stay…read morebusy for a reason. Reasonably priced considering the quality of work and they always complete my request.

This was the best auto repair experience of my life. Anthony came to my home, spent sufficient time…read moregetting to know me and diagnosing two of my vehicles. He was courteous, comprehensive and excellent at his craft. His visit saved me hours of wasted time driving my vehicles back and forth to repair shops in town. He didn't over sell or over charge. He even suggested not to have some repairs done that I know other non-mobile shops would have. If you need automotive work in Putnam County, you definitely need to call Patriot Mobile Automotive out of Algood, TN.

So I took my vechile to him to do a diagnostic cause of issues that were going on stays for bout 3…read moredays and says he can't find an issue looked it over top to bottom and drove it for 30 mins yet we recorded the mileage even sent it to me on his first scan of the tru k to see the report im told to come pick it up that he can't find anything wrong with it and it drives better than most so I go pick it up look at the mileage on my way home as soon as I pull out of where his shop is and my mileage is the exact same as when I dropped it off it was never driven so he lied witch makes me doubt he ever even looked the vechile over I ask him bout it and he becomes very defensive and tells me I never had anything wrong with it and I guess I just pay people money for nothing well I take to another shop and I had a loose ground wire on the frame and a torque converter shutter wouldn't recommend unless u wanna be scammed out of money

The drive belt broke on my 2016 Mercedes. Took the car in on a Monday around noon. By early…read moreafternoon they had diagnosed the problem and sent a quote. Price quoted was reasonable and the level of service was way above the norm. By Friday morning, car repaired and ready to go.

Stopped in for an oil change and had a great experience. The owner was upfront, easy to talk to,…read moreand actually took the time to explain details about my engine that most places wouldn't bother with. He also gave me solid recommendations on what my car will need down the line, without trying to upsell me on anything right away. Quick service, fair pricing, and good people. I'll definitely be coming back here for future work. God bless and thank you Hales Repair Group!

Getting your car serviced is a very simple task. In about the time it's take to make an…read moreappointment, Class-A can have your car ready to go. We do more than just oil changes. We implore you to compare prices on all our services. Ever gone for your dealer's FREE oil change & left realizing nothing is FREE. Check out stores Cookeville- Sparta & McMinnville.

They did a repaint on my cars hood and both front fenders they did an excellent job in matching the…read morepaint and blending it in with the rest of the car cost was what the told Mr it would be I would give them a thumbs up and you should give them a call they even sent me a card in the mail thanking me for my business.

Amazing people and their work was just brilliant. Highly recommend. No one really wants to visit…read morethe body shop but when you do you want to know that it's gonna come back as good as the original or better if we could! And they did it. Amazing.