This dealership is amazing. My vehicle was mis…read morediagnosed and damaged from another dealership at Lupient Chevrolet. So this dealership was recommend to me by a co-worker. I brought my car in and they diagnos my car that the other dealership was incapable of doing. They also accidentally broke one of my spark plugs, and instead of just replacing it and not telling me they called right away and informed me that a tech has accidentally broke a spark plug so they went ahead and replaced all 5 at no cost at all. The staff is very friendly and Informative. The location of this dealership is easy to locate and navigate to and around. They have a lot of used and new cars at very competitive prices. I'd highly recommend this gm Chevy dealership to anyone in the twin cities area. And to stay away from lupient Chevrolet.

You decide whether this is a company you want to do business with…read more The head salesman (Dave Gill) was showing me a vehicle I wad interested in and getting me pricing. During our convo, I caught him in a lie about it. When I questioned him, he told me I "misunderstood". I explained it was not a "misunderstanding", I was meant to here that. I said how trust was gone and I thought he was a shitty salesman and how he should be ashamed of himself. He became defensive and argumentative. It ended with him calling me a vulgar name and told me to leave and never come back The most unprofessional customer service I have ever experienced. The owner was no better.

Bought a 1999 Toyota Camry with 120,000 miles on it and he gave me a good deal at 2,500 after…read moredriving it for awhile I found there to be a radiator leak the car was buy as you see it so he didn't have to help me fix the car but the owner of total auto sales still helped me anyways amazing used car dealership would recommend 100%

From the owner: Selling since 1978read more

Guess I lucked out in getting knowledgeable, friendly salespeople, as some of these other reviews…read moreare awful. My experience was terrific!. My 2017 car had been stolen and trashed so badly it was declared totaled. Apple Used Autos was very helpful in arranging everything--paperwork, plates, financing, and, since my defunct ride was older, the guy who sold me the 2024 Corolla, after a good long test drive, guided me patiently and thoroughly through all the new safety and navigation features--for about half an hour! Highly recommended,

I had been wanting another car since i sold my e350 last summer. But things fell through and i…read moreended up buying a chevy trailblazer i hated the 2 weeks i had it.let me tell you guys this dealership and its crew in sales are on their job. F les consultant was Sean Kelleyriendly welcoming sales team . My sales consultant was Sean Kelley, I am so greatful and appreciative of the magic and rabbits and birds he pulled out of a magic hat for my car. The Lexus LS 460 is my dream car and has been since it came out. Eazy trade for my truck, and he did the impossible for me by getting me financed. so east i recommend you stop at Apple used autos before you go through all the B.S. that dealerships usually do. Sean said i was approved no B.S. , no smoke and mirrors. Apple Used Autos is number 1! THANKS SEAN!!!!!

Typically I go over to Apple Ford (Apple Valley); but they didn't get back to me this time for…read morewhatever reason. So I ended up reaching out to Apple Ford (Shakopee) who responded promptly to help me with new truck tires. Daniel H was great to work with and followed up with thorough detail every time. He was able to fit me into the schedule with less than a week's notice and Apple Ford Shakopee facilitated the service within the expected times in addition to informing me of outstanding TSBs and even completed one while the truck was already there. Never had any bad experiences with Apple Ford locations. It's always been a great experience and had a good time in their waiting area (TV, snacks, beverages, etc.). Thanks again!

I cannot say enough great things about Santino Clay at Apple Ford Shakopee. From start to finish,…read morethis was hands down the best vehicle buying experience I've ever had. Santino is the definition of a true professional knowledgeable, honest, patient, and completely zero pressure the entire time. He went above and beyond to make sure I got exactly what I wanted, answered every question thoroughly, and made the entire process smooth and stress free. You can tell he genuinely cares about his customers and takes pride in what he does. That kind of service is rare. I absolutely LOVE my F150. It is everything I hoped for and more. The truck looks incredible, drives amazing, and I could not be happier with my purchase. Santino made it happen and made it easy. If you are buying a vehicle, do yourself a favor and ask for Santino. He is a rockstar and I will be sending everyone I know his way. Thank you again Santino. You crushed it.

After a very long search for a safe and affordable car for my teenage daughter, I found the only…read moreplace I should have went to- Midwest Auto (specifically Joey) was Incredible! Choosing a first car for your little girl is a very stressful task but Joey made me feel informed and confident when we made our final decision. The entire process was quick and seamless! I will most certainly be a returning customer when it's my son's turn! KL

Their word means nothing. Told them we wanted to purchase a Prius. Stated that we would buy the car…read moreat the out the door price. Had the car set up for purchase within 3 days. I was given the out the door contract and we had set up an appointment to purchase the vehicle. Today, I received notice that they had sold the vehicle. Asked the manager, Matt, for an explanation. He stated that the proposed contract we were given stated we needed to put down $5K and purchase within 1 business day. I did overlook that however here are the questions - What dealer does not actively ask for a deposit to hold a car? Why within 1 business day? NEVER AGAIN Back to Rudy Luther

I have had nothing but fantastic experiences each time I've brought my Jeep in for service at Apple…read moreChrysler Dodge Jeep Ram. The service professionals do a great job of explaining each aspect of the repair/maintenance process and don't aggressively push unnecessary repairs on you. It seems as if they truly want to help you understand what is going on with your vehicle, which I really appreciate. At one of my previous visits, the service professional recommended that I change my cabin air filter. Rather than just telling me I needed a new filter and handing me a bill, however, the service professional physically brought my current cabin filter into the waiting area and showed me a side-by-side comparison of my dirty filter with a new filter. I really appreciated him actually showing me the difference, helping me understand the need for extra service, especially as I know relatively little about cars. The waiting area at Apple is great, as well. Really comfortable chairs, easy-to-access WiFi, an awesome coffee machine that makes whatever fancy coffee you want, a fountain pop machine with a nice variety of pop, a popcorn maker, and several snack options, all of which are complimentary. I should note that the popcorn maker and snack options are not currently available due to COVID, but can't really blame them for that. Never thought I'd geek out about where I get car service done, but this place is awesome!

it would appear that pretty much everyone working at this location is uneducated and unable to…read moresolve simple problems. You and your vehicle will not be treated with care or respect. don't waste your time.

Amazing service, which was not the experience I have had at 2 of the other locations.  Tom Miles is…read morean honest and personable man to work with. Even if you aren't making a purchase same day. There was no frustrating pressure towards purchasing or making a decision.  I received valuable feedback, as well as a lot of new information about the car I was looking into and their business practices.

If I could give 0 stars I would. Terrible customer service. They sold me a for edge for 7,000$ with…read morea slipping transmission. It was driving until about a month after purchasing. I highly recommend you shop for a car elsewhere