Their word means nothing. Told them we wanted to purchase a Prius. Stated that we would buy the car…read moreat the out the door price. Had the car set up for purchase within 3 days. I was given the out the door contract and we had set up an appointment to purchase the vehicle. Today, I received notice that they had sold the vehicle. Asked the manager, Matt, for an explanation. He stated that the proposed contract we were given stated we needed to put down $5K and purchase within 1 business day. I did overlook that however here are the questions - What dealer does not actively ask for a deposit to hold a car? Why within 1 business day? NEVER AGAIN Back to Rudy Luther

These guys are nothing less than incredible! I'm so impressed and just have to share so people know…read morethey have an honest, trustworthy business available for their next used car purchase! The vehicles they have available are top-notch, high-quality and have been thoroughly inspected for any maintenance needs. We purchased a 2015 Toyota Highlander in March 2024. You would never know by its looks that it was not brand new, it's gorgeous! If they don't have something in stock that fits your needs, they will find what you're looking for. This is one place where YOU DO NOT HAVE TO FEAR THE "USED CAR SALESMAN"!

Came here for some help getting some new casing installed to replace my existing key fob that I had…read moreprogrammed here earlier this year. Austin went above and beyond to make this work for me, spending 20 minutes or so on a slow morning and even partnering with the parts guy to make it work. He could've given up but worked on it relentlessly until he got it to go. Five stars all around!

they have a price on the internet and their web site, what to make a deal, they rise the price,…read morewhen ask what? they said that's the out the door price. Will it was over 800 dollars more (seriously 800 dollars for dealer fees). save your time and money, shop elsewher!

I have an old Honda Prelude that's been sitting in the garage unused for several years. The…read moreinterior was moldy and possibly mouse or chipmunk infested. Marty and his crew did a masterful job restoring the interior to pristine condition. He also gave me a few hints on how to prevent rodents from getting into the car if it is unused for any length of time. Marty, the owner, is extremely personable and easy to deal with. I got lost driving out to his shop and he drove over to meet me and drove the car to his shop. (My daughter gave me a ride home.) The work was completed when he said it would be and the cost was quite reasonable. All in all, I would have no problem whatsoever recommending Marty's shop to anyone wanting exceptional quality at a reasonable price.

I found Marty at Mint Condition after having a couple painfully average detailing jobs, and I'm so…read moreglad I did because he did a fantastic job! I was looking for my car to be detailed so I could sell it and he made it look brand new! I almost wanted to keep the car after because it looked so good. He was able to clean all the dirt and grime from between the seats, stuff that other detail shops have left behind. He's not the cheapest but he's definitely not the most expensive in the area. Definitely worth every penny. He's very personable and worked well with my schedule. I will definitely be bringing my other cars back to him after seeing the quality of his work.

This dealership is amazing. My vehicle was mis…read morediagnosed and damaged from another dealership at Lupient Chevrolet. So this dealership was recommend to me by a co-worker. I brought my car in and they diagnos my car that the other dealership was incapable of doing. They also accidentally broke one of my spark plugs, and instead of just replacing it and not telling me they called right away and informed me that a tech has accidentally broke a spark plug so they went ahead and replaced all 5 at no cost at all. The staff is very friendly and Informative. The location of this dealership is easy to locate and navigate to and around. They have a lot of used and new cars at very competitive prices. I'd highly recommend this gm Chevy dealership to anyone in the twin cities area. And to stay away from lupient Chevrolet.

DO NOT got to this place if you expect to be treated decent. The "special" finance guy who can work…read more"miracles" David Jones is a scammer. Of course he can get you into any car! He is a manipulator and literally puts you into the highest mileage car and then laughs as you drive away. I had the car for literally 2 hours when I realized I have no A/C, no heat, the windshield wiper reservoir had a hole in it so the entire gallon of fluid was on my garage floor. Heavy smell of antifreeze...THANK GOD he sold me the $2800 extended warranty right? My husband and I drove to the dealership to express our concerns and he confronts us in the parking lot, cussing us out telling us he is getting pissed off having to deal with it. What did he expect? Take my car in to get it fixed....pick it up, get home and we notice another issue. Finally get told that the timing chain is stretched and about to snap. Thousands of dollars to repair. Message David because he just told me days ago to come back and he would refund me my down payment. Told him I want my money back. He send me a nasty messages, deletes it and then blocks me. GREAT CUSTOMER SERVICE. So I reach out to the General Manage George McGuire. What a peach he was! Starts yelling at me yelling me it's my fault that I am having problems. He sold it to me "AS IS" with an extended warranty. Even went as far as to say "Now you have a broken car. If you're driving home today and it breaks into 10 pieces, now you have a 10 piece broken car". And this guy is the actual owner. Way to stand behind your cars and help people. I should have known. The reviews on David, George and Shakopee Chevrolet are horrible. If you have had a bad experience, send me a message. I would love to work with you! Do yourself a favor......go elsewhere! If you are a single mom or anyone who cannot afford a bunch of problems, stay clear of this dealership

Let me put it this way. I took the time to fly up from AZ and buy a car here and drive it back…read more Even though they are used rentals, for the most part, they have decent milage and in nice shape. I did a lot of comparison shopping with Enterprise, Craigslist and major dealers and couldn't beat the prices. Gus aka Dave, was a good guy to deal with.

Terrible. Set up an…read more"Appointment", week and a half in advance, to look at a few vehicles. Was told I would receive a call from the manager to confirm. After about three days of no call, I give them a call back. I am told they have ONE of the vehicles and are still working on getting the others. I let them know that it's fine, I was just calling to confirm my appointment. So five days later, I arrive, they tell me they do not have ANY of the vehicles i requested and that it was my fault for not confirming my appointment. Even though I have now called this company twice to confirm my appointment well in advance. Thanks for the waste of time.

Purchased a cargo van from dealer. Was given no information on submitting paperwork for title…read more Submitted title to wrong DMV, dealer refuses to apply for duplicate title which is the only way to get the vehicle registered. Paid 5500 for a van that can not be driven. Do not buy from this place. After they get your money, good luck with anything else.

From the owner: Combining decades of passion for great rides, we're keeping Burnsville on the road. Whether you're…read morelooking for a commercial truck or van that will work as hard as you do or a luxury sedan for driving the family around town, we're here to end your search, all within your budget. Our friendly, laid-back staff are committed to helping you find a car you'll love for years -- without any of the pressure. So whether you're buying, selling, or just looking, stop on by -- you're always a friend on our lot.

I bought a Chevy truck from Marty's (Al) about 3 weeks ago. A rear tail light was out, and I…read morethought it would just be me needing to get a bulb. I could feel the brakes weren't in great condition, but I didn't say anything. It came with one key. No fobs. I was told I could get a universal fob and it would be easy to program. They gave me a really old fob while I was there to take with me. So I failed on a number of things: I should have sat down with Al and a list of things I felt I would have to do with my pickup and then negotiated from there. The tail light ended up being a bad socket, and the other one went out after 3 days so I had to replace both sockets. I had to have brakes done within 2 weeks. Keys and fobs have to be purchased from Chevy, and they were $85 (for one key) and $140 (for ONE fob) plus $80 to program them (a locksmith or dealer has to do this, you can't). So, I should have tried to negotiate the price based upon these things I already knew. Maybe they would have brought it down, but I don't know. I mentioned that the tail light was out and Al told me "that's routine maintenance" - well yes but then knock the price down some for the routine maintenance that I have to do right away. The check engine light came on about an hour after I left. It had 2 codes: one was a sensor, the other was an $800 part for the catalytic converter. So I was told when I walked onto the lot that the carfax value of the vehicle was about $2,200 over their asking price. Now I've put over $2,000 into it with all of the miscellaneous things it has needed plus parts and labor. Also, he had the Carfax report pulled up and was not upfront with me that the vehicle had had moderate damage until I noticed it when sitting by his desk. I had our mechanic to do a once-over on it, and he thought it was a sound vehicle and in good shape. All in all, when buying used cars from a place like Marty's, rather than a dealer, here are my recommendations: get down and look for rust in the wheel wells and under the vehicle. Really test out the brakes when you drive it. Check the fluids and see how they look. Get the Carfax report and read it thoroughly, while you are there. Negotiate. I do understand that I'm not buying a new vehicle and routine maintenance things will likely have to be done. I don't know what to do about the check engine lights - obviously they clear the codes and then sell you the vehicle without telling you the light was on. If you asked, would they be honest and tell you what codes they had cleared? I'm not sure.

they are the worst dealership ever. They cleared off the codes on my husband's truck and denied…read morethese actions. * I had two CERTIFIED DEALERS AND CLAIMS SHOW ME THE SAME REPORT OF CLEARED DTC.* Jake is the owner, and I have no clue how he is still a dealer and sleeps peacefully knowing he sells junk cars.

I called to see if I can get some muffler work done, I know it's a body shop but just thought I…read morewould ask, Scott was patient and went out of his way to put me in touch with a good exhaust guy. Would imagine your vehicle is in great hands with someone like this gentleman.

I scratched the side panel of my seven-year-old SUV. I completed estimates at some heavily…read moreadvertised body shops southwest of the Twin Cities. I was shocked to hear that 'major work' was needed, including repainting all side panels and removing and replacing the trim portions. Shops wanted two weeks or more to complete the repair. .. over the top for the damage I could see. I went to Scott's Auto Body for a third opinion after reading many good reviews online. Scott looked over the damage and was honest and straightforward with advice for repair. No upcharging. No unneeded work. I quickly received an estimate and a thorough explanation of the proposed job at a fair price. The job was completed in less than three days, and my SUV looks perfect. Thanks, Scott! everyone I've found the best auto body shop in the area.

Removed a previous review.... problem was resolved by Dan Schmitts…read more Also part of the problem was my failure to see the 2nd page of my invoice. Dan made me a happy camper and our problem has been solved!

Bought a $30k SUV from them and they couldn't bother with my request for new wiper blades on the…read moreUsed SUV even though they were streaking. Then Apple CarPlay stopped working at 40k miles but said they can't do anything about the fees to diagnose and fix since the warranty stopped at 36k miles. Nickel and dime dealership with staff who don't care once you've signed paperwork.