Buzz and Scott were truly a Godsend. They were extremely helpful in finding me an affordable car…read morebattery for my 2010 Ford Explorer. My vehicle had stalled out on me and my son at the nearby Bank of America and Buzz gave us a lift in his huge truck which was awesome!!! I was very grateful for the both of them and I pray that God continues to Bless them both!!!

Each time I've come in the staff has been very helpful with finding the needs of my vehicles. The…read morestore has aisles of goods for all vehicles.

I frequent this store and Chris and all his employees are extremely helpful and knowledgeable…read more Super comfortable experience and just over the top friendly atmosphere. The person that left a one star review for this company clearly has a problem themself.

This store is actually more than 5 stars! Chris and his staff member, Charlie, rescued us when we…read morecouldn't get a mobile service in the area to respond. They were prompt, courteous and went above and beyond to help us. There are not many businesses that can compare. We will forever be grateful.

Carlos offered to put my air filter and new light for my vehicle that i had purchased. It took…read moremaybe ten minutes but saved me so much more time. I am so impressed with their customer service. This will definitely be my go to auto store.

Carlos G. (Aka ) Is amazing and helped me with what I thought would be an expensive fix for my…read morecar! I will continue to give this place my business!

I had serious corrosion on my battery terminal and Carlos cleaned it and made it like new for me! I…read moream so happy! I love, love Autozone

walked into store to get wiper blades. 3 employees and 1 customer ahead of me. no eye contact, no…read moreacknowledgement, no "be with you in a minute". after 5-10 minutes, I walked out of store. District Manager involved now so I am hopeful this is a one off. i've used thus store multiple times in past without bad customer service.

I ordered some floor mats and badges for my 1979 jeep CJ-7 and the mats were fantastic. They…read moreaccidentally didn't throw my badges in the order but I called them, let them know, and they sent them out the same day. Great shop, great customer service and my go to jeep experts. His YouTube show is also a wealth of knowledge.

I'm in the process of rebuilding a 1986 CJ7 and have ordered from Collins several times. While we…read morewere out traveling in the RV we were in the Wylie, Tx area so we stopped by. Kevin, Randy, and Jonathan were great and tuned in to my rebuild. Great opportunity to meet and put faces to names.

Friendly and fast! Especially now a days when parts are insanely difficult to get your hands on!…read moreThank you for your help - living so far from my dad this place gives me the confidence to know I can go and do this myself!

Went there last year for a back windshield for my F150. The guy took a torch and literally melted…read moreit from the salvaged vehicle rendering the bolt holes useless. Took the windshield to the auto glass place and had to buy one of theirs after they told me that one was useless and would leak. Called Roy Miller back to inquire about righting the mess they made only to be told there was no refunds; therefore, taking no responsibility or accountability for their mistake. Will never go here or recommend this place. Beware!

I've been using Golden Rule for several years. Always provide great service and the work is always…read moredone as agreed. Johnny, Graham and the crew are always keeping my vehicles in good condition and never try to upsell me on services I don't need.

Golden Rule Auto Care in Wylie, Tx treats me like family. I've had my car serviced twice for an oil…read morechange and a check engine light, and both times I was treated with the utmost customer service by John and "Graham Crackers". I received text messages from the service technicians during the entire time they had my car. The prices are better than average and they took care of my car in record time. I choose Golden Rule in Wylie over any dealership because of their competitive prices and 5-star customer service.

I called to see if they had a specific car, because the website only lets you find specific parts…read morebut it's a wild goose chase because nothing seems to be there. So I called asking if the car was there and they wouldn't tell me and asked what part I'm looking for and honestly I need several but first do you even have the car. They wouldn't answer and rudely hung up on me.

They sell parts knowing they are bad!!!! They will tell you they tested and all that they are…read moreliars!!! I DO NOT RECOMMEND coming here save your money and go somewhere else because they will tell you they can refund then come up with every excuse not to refund you your money!!!!

Everything went as promised. They have a positive, helpful attitude. I sent both side mirrors from…read moremy 2004 Lexus LS430 in for repair. They rebuilt both of them, shipped them back quickly and I have had no problems since. It is now three months since I re-installed them. Total price, including return freight was $365.00. I was nervous shipping both of them at one time, all the way to Texas from Los Angeles, but I took the chance and am happy that I did. John H.

Was recommended by reputable auto shop that this place was reliable and can fix broken mirrors for…read morequicker service at very reasonable cost. Found this great place, very honest and hardworking owner. They fixed the mirror in less than a hour without needing to replace it. Also they can fix a lot more auto issues and including body stuff. I definitely recommend and will be back! Thank you!

I was on family trip many miles from home. The store-brand car battery I bought at another O'Reilly…read moreAuto location died after just 16 months. Brought it to this location for warranty service. They could see in their system that I had purchased this battery, where, and when. They knew it was within the warranty period, but they still would not honor the warranty on a weird technicality. The clerk suggested I just buy another battery from him. Absolutely abysmal warranty service. Avoid this and all O'Reilly stores.

Was working on my rear brakes yesterday and needed the rotors resurfaced same day. I got on the…read morephone with a few stores and Jeff said he could knock them out! He did just that, the rotors looked great. I also needed a special brake tool that I borrowed from them. Couldn't be happier with customer service there! People like Jeff make going to the store vs online SO much better. 10/10 times this store is going to be my first stop for my automotive needs.