Came here for a tail light assembly that had been discontinued and no longer available from the dealer. I had found them on Car-part.com and it had a price of $25. I called ahead to confirm and they said they had one. So I drove out there. Talked to the guy at the counter and he started to look for it. Apparently it wasn't in the place it was supposed to be so about 15 minutes later, he asks his co-worker where the part is and they keep looking. They did find it eventually but it had been damaged while stored. The fortunate part is that it was a cosmetic part of the assembly was broken. So they offered it to me for $30.
I said, "uh Car-part has it listed for $25 and that's undamaged."
He said, "okay, if you give me $10 cash, we'll call it even and no returns."
"Done."
So I got the part I needed, but it wasn't the most ideal situation.
I'd come back again, but I'm definitely going to ask them to have the part in hand before I drive 30 minutes to find out it's not what I expected. read more