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    Firewater Response

    1.0 (1 review)
    Open Open 24 hours

    Services - Firewater Response

    Biohazard cleanup

    Mold remediation

    Firewater Response Photos

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    3 years ago

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    Allied Remediation Technical Services

    Allied Remediation Technical Services

    3.1
    (7 reviews)

    When I discovered mold in my basement last week ,I called Charlotte Lee . She came the next day to…read moreassess the mold problem in my basement. Charlotte is an expert on mold remediation and mold removal. Charlotte and her crew worked quickly, efficiently. and thoroughly. They completed the mold removal in my huge basement in one day. I would highly recommend Allied Remediation and Mold Removal. The owner, Charlotte is very knowledgeable, kind, and an extremely hard worker. Also, she is reasonably priced. Thank you Charlotte and crew for doing such an excellent job!

    I am an insurance agent and needed to contact a company in an area that I do not live in on behalf…read moreof my insured. I checked yelp to see what I could find and came across Allied. First point of contact was with Charlotte Lee, she was kind and courteous. When i explained our situation, that our insured was standing in 5 inches of water in his basement and more coming in due to continued rain she stated that she would be more than happy to get over there that day to help him. She asked me to text her the name and address of our client. I called our client to let him know that she was going to finish up a home review and head right over. She did just that! She helped him move his belongings as well as some valuables that he really would have been sad to lose. they started right away on removing the water and saving his beautiful hard wood. Charlotte called several times throughout the day updating me on progress and steps taken. There is nothing more worrisome than not being able help your insured, to know that they are well cared for is such a help! I called to check on our insured to be sure that all is to his satisfaction and he stated "Better than I hoped for! I am impressed!" I will for sure be keeping them in our list of contacts for the "God forbid" Scenarios! Thank you for taking care of my insured.

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    3.4
    (30 reviews)

    Needed a leaking water line repaired. Joe came on time and promptly repaired the line. I'll always…read morecall Roto-Rooter in the future!

    Pittsburgh, PA area buyers beware of Roto-Rooter of Murrysville, PA. Just because a corporation has…read morean A+ rating with BBB, doesn't mean that you should do business with them without first reading the complaints on the BBB web site. (https://www.bbb.org/us/oh/cincinnati/profile/plumber/roto-rooter-0292-1922/complaints) BBB tells me there are things that organizations can do to up their BBB ratings... I wish I had known that and read some of the 540 complaints on the BBB web site. Roto-Rooter is charging me $3100.00 for incomplete work. After two no-shows with no notice, they started work on 3/19/21. They jackhammered a deep hole in my basement, removed the sewer trap, and fashioned a temporary connection between two cut pieces of sewer pipe. Original estimate was a 2-day job for $4839.00. After another no show with no notice, I gave up on them on 3/24 and asked for a bill for work completed. Then they added $1140.00 onto the bill from a quote dated 12 days after the first quote, saying it was part of the original job, for additional work that was never even attempted. And for that, they want $3100.00? THIS IS SHAMEFUL. 4/7/21 Update: A Customer Satisfaction Manager from RR HQ read my online complaint under Google Reviews. After filing a formal complaint with the Murrysville General Manager, and a reminder follow up, this Customer Satisfaction Manager was able to get Murrysville RR to assign a manager to review my complaint. This manager was able to cut my bill in half by dropping their profit on the job and billing me for only the labor cost of the work that had actually been done. He sincerely apologized, stating that this should never have dragged on so long, and that this is not the way they do business. He also promised to follow up with the job supervisor regarding multiple customer service failures that resulted in significant delays. This was an expensive lesson for me--one that I will never forget. I am awaiting the corrected bill so that I can pay it and move on.

    Firewater Response - damagerestoration - Updated August 2026

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