Casey did an amazing and efficient job at fixing an old, dripping shower. He arrived early, which…read morewas fine on my part, and provided a knowledgeable diagnosis of the issue. He was quick to find a replacement part and quick to resolve the issue.

I have a newly built home and there was a smell coming from the basement bathroom that I could not…read morefigure out. I finally gave up and requested a plumber to come out and look at it. Holten came out and I explained what was going on with the basement bathroom. We walked around talking about different way to figure out what was causing the smell and he "I'm going to just walk around and check things out" within 1 minute he yelled out "found it". Under the sink in the bathroom and vent check valve was missing. The contractor plumber never installed it when the house was built 2 years ago. He said he could fix it right now and gave a very reasonable price. I said go ahead and within 30 minutes he had fixed a problem I had been dealing with for the last two years. He was very knowledgeable and even found a pipe that was not glued when he was installing the valve and fixed that as well I would highly recommend this business for their expertise and value for what they do. I added them in my phone as the first business to call for my plumbing needs.

I hired this team to professionally clean my basement after the cats had been peeing in the corners…read moreand I couldn't get rid of the smell. They did an amazing job, were extremely kind, super professional, and are very knowledgable. They pointed out several instances of mold I hadn't noticed, sprayed them, and gave me recommendations about how to keep the humidity down so prevent it from coming back. I can't recommend this team more highly.

From the owner: We’re a small local women-owned business specializing in a wide variety of services including mold…read moreremediation, mold removal, mold testing and mold prevention. In addition to our mold services we also offer CIRS - acquired environmental illnesses cleaning services, mycotoxin remediation, indoor air quality services, crawlspace repair- encapsulation and specialty cleaning services. PA195433

The plumber was so nice and helpful. He did a great job and was very quick and left everything…read moreclean.

I contacted this plumber regarding a property that has been winterized since 2020 and has not had…read morewater running for several years. Due to the condition of the plumbing system (potential corrosion, deterioration, etc.), I expected a cautious and professional inspection approach. However, I was advised to simply turn the water back on to check for leaks and system integrity. When I raised concerns about potential damage or flooding, they were not willing to assume any responsibility if issues occurred. Given the condition of the property, I was expecting a safer process such as pressure testing or a staged inspection prior to reactivating the water system. Unfortunately, that was not offered. For that reason, I chose not to move forward with their services.

I have hired this Stanley Steemer two times--once in July 2024 (5 stars) and once in June 2026 (3.5…read morestars). Stanley Steemer has hundreds of company-owned locations and locally owned franchises across the country. This particular location operates in the Pittsburgh area. Its services include cleaning carpet, air ducts, dryer vents, upholstery, tile and grout, hardwood, area rugs, etcetera. Unlike some competing businesses, for cleaning carpets, Stanley Steemer does not use steam but rather hot-water extraction. Their vacuum pumps hot water into carpets to release dirt from the fibers, and then powerful suction extracts the water and dirt. 2024 review: Through the business's website, I scheduled an appointment for cleaning carpet in my guest bedroom, upstairs hallway, and basement stairs in the morning. Many convenient times for available in the week, so I did not have to wait long for an appointment. Two employees, Dominick and Ray, called me when they were on their way, and they arrived at my house on time. They spoke very courteously to me, and they did an excellent job of cleaning my carpets. They connected their vacuum to the spigot in my garage, and they spent over one hour cleaning my carpets. My carpets had old stains from the previous homeowner and from my dog and cats, and the employees were able to remove most of the stains. 2026 review: I made an online appointment for an arrival window of noon to 4 PM. The first email confirmation said my correct city, but their second/reminder email said an incorrect city. On the day of the appointment, Stanley Steemer called and texted me that they were on their way and would arrive at 10:30 AM! I hurriedly got ready for their arrival. Two employees, Johnny and Wilbur, arrived. The one who was in charge walked through my house to look at the carpets, added up the total price with a coupon, and he pressured me to add on a deodorizer, which I declined. They spent 1 hour 45 minutes cleaning my carpet in 6 rooms, 1 walk-in closet, 1 hallway, and 1 stairwell. (They did NOT have to move any furniture.) The employee in charge said that they removed a lot of cat hair from my carpet, and he pressured me to adding on ScotchGuard for stain protection, which I declined. He commented on the cost to replace the carpet. He asked me if I have any children, etcetera. I walked through the rooms, and I saw that some pet stains were removed, and others were not but probably could have been removed if they had tried. He asked me to sign three agreements on his tablet without showing me the on-screen text. The total price for the carpet cleaning, tax, and tip minus a 15% online coupon was $495. (A competing company would have cost more according to their online estimate.) I used my credit card to pay, and they thanked me.

I would like to update my experience and recognize the efforts this company made to address my…read moreconcerns. While there was initially a misunderstanding regarding a carpet cleaning service at my rental property, I greatly appreciate the way the company ultimately handled the situation. After I shared my concerns, they took the time to listen, review the matter carefully, and reach out to me directly to ensure my experience was fully understood. What I appreciate most is not that a problem occurred--every business can face challenges--but rather how the company responded. My concerns were escalated appropriately, and I felt genuinely heard and valued as a customer. Their team demonstrated professionalism, accountability, and a sincere commitment to customer satisfaction. As a gesture of goodwill, they offered to provide a future carpet cleaning service at my convenience, which I greatly appreciated. More importantly, their willingness to revisit the situation, communicate openly, and work toward a satisfactory resolution showed that they truly stand behind their service and care about their customers' experiences. I am grateful that my concerns were ultimately heard and addressed appropriately. The effort made by the company to resolve the issue and make things right is sincerely appreciated. Thank you for taking the time to listen, respond, and stand behind your service. For that reason, I am happy to update my review and recognize the professionalism, integrity, and customer care demonstrated in resolving this matter. Companies should not be judged solely by whether challenges arise, but by how they respond when they do. In this case, the company showed a genuine commitment to making things right, and that is something I truly value and respect.

We would highly recommend reaching out to ServiceMaster for any water issues that you may have in…read moreyour home. When I reached out on a Sunday, someone was at our house in less than 24 hours. The owner herself, Diane, came out last week for a call we made about a small water issue. She was able to quickly let us know what needed to be done. We greatly appreciated her professionalism and expertise with our issue. Having been through major water issues before, we wanted everything resolved quickly, but also correctly. Knowing that we didn't have a lot of time before the water made matters worse, she helped us get our basement dry fast.

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.