Had a great experience late night, 7:40, I was picking up some fast food and saw they were open…read morenext door! Complimentary COLD water bottle upon arrival! They helped me in despite obviously cleaning the shop for end of day, they waved me over with no hesitation. Service was friendly and easily explained. I inquired about their wiper service and they were able to quickly help replace those for a fair price 18.99 and 21.99 for the respective wipers. Coupons online and every day 25% for veterans! They topped off all fluids and handled everything quickly, all in all took about 10 minutes. It was simple, relaxing and fast. I definitely would go back for service. No products were pushed.

brought my vehicle in for a routine oil change, and it was running perfectly fine beforehand -- no…read morewarning lights, no drivability issues, no mechanical concerns. Immediately after the service, my car began running rough. It started jumping at startup, struggled to move properly when put into Drive, and shortly after the check engine light came on. There were absolutely no issues prior to the oil change. The timing is not a coincidence. I contacted the shop right away. I was told to check back on 02/28 and that the manager would handle it. When I followed up, I was told the manager wasn't available until Monday and that I would "have to wait" while they conducted an "investigation" and reviewed camera footage. They claimed the technician did not touch the sensor. However, their own higher-up acknowledged that the sensor could have been cleaned and reset -- which their technician did attempt. That reset did absolutely nothing to fix the issue. Despite this, they continued to deny responsibility. I sought a second opinion from a mechanic I know personally who works as a mechanic for a landscaping company. Instead of addressing the mechanical findings, the shop repeatedly tried to discredit him by referring to him as "a landscaper," even after being clearly informed that he is employed as a mechanic for that company. That felt dismissive and unprofessional. Ultimately, my mechanic repaired the issue and the vehicle is now running properly again. This confirms that there was in fact a problem that needed to be corrected -- a problem that began immediately after the oil change service. As a result of this situation, I incurred $556 in total expenses, including: - $115 for the oil change - $190 for the sensor - $150 for labor - $56 Uber to return to the shop - $45 Uber home because the vehicle was not safe to drive This has caused financial loss, stress, and significant inconvenience -- all from what should have been a simple maintenance visit. I am extremely disappointed in the lack of accountability and the refusal to take responsibility for an issue that began immediately after their service. I will update this review if the business chooses to properly address and resolve this matter.

Provided a competitive estimate Very knowledgable staff…read moreWork done on time Very happy with the service overall!

They got what needed to be in the time quote. They kept me informed as to what issues were. The…read moreprice was certainly reasonable and they have a full line up of services just not transmission work. I'll be a long time customer.

I've been bringing my cars here for almost 15 years, and they've consistently impressed me with…read moretheir quality work, honesty, and fair pricing. They've never tried to upsell me or suggest work that isn't truly needed. Recently I went in for an oil change and to have them check an engine noise. Instead of charging me, they explained that the noise was from a known issue on my vehicle and suggested I take it to the dealer, where it could likely be fixed for free. They also recommended that I hold off on the oil change since it could make the problem worse and it would get changed as part of that repair, so there was no point in me paying them to do it now. That kind of integrity is exactly why I've trusted them for so long and will continue to do so.

Excellent service every time I bring my vehicles in, whether it's a big or small issue - they…read moredeliver above & beyond. The Hopkins team is fantastic! Only place I will bring my vehicles to. Bravo!

A solid small business. They do good work and I appreciate the fact they report things to CarFax to…read morehelp keep records organized. Unfortunately they run about 15-20% higher in costs compared to others. I never feel like they are ripping me off in terms of over selling or recommending things that aren't needed. Even though I've had success at this shop for multiple services, I'll probably need to find somewhere a little cheaper moving forward.

I have to agree with Franz, David and Sue. Brian was a lucky find for me as I had serious truck…read moreproblems, discovered while I was getting service at a large, local dealership. Their fix would have been $700+ and at that point I the vehicle could not be driven. Brian arranged for towing and fixed the problem for $200+. I have and continue to recommend him to everyone I know! At my old house I regularly went to see "Dave". He sold his shop because of health problems, but he at the time was the "best and most honest mechanic" I had encountered. I am glad there are still a few great mechanics around like Dave and Brian. Thanks, guys. Jim

This location has always been super friendly , quick and considerate. Today especially was no…read moreexception. They helped me look at my car and was considerate of my budget for the oil change and future preventative maintenance I would need for my vehicle. At no time did I feel pressured to upgrade service .

This place is absolutely horrible. A bunch of unqualified children. They broke the hood latch on my…read moreSUV and denied it afterwards. I watched it happen. They were just aggressive, slammed the hood way too hard and broke the latch, including Ace. Ace told me to get it fixed elsewhere and report it to customer care. I did, it was unsafe to drive on the freeway, the hood would fly open. After submitting the invoice I was told a check was on the way. Weeks went by and I called Ace to inquire why I hadn't seen the reimbursement. This peice of work denied it ever happened. I tip these guys $100 on oil changes and have been a Valvoline customer for decades. They lost a good customer today for life. Ace is a liar and can't be trusted. Read all the negative reviews below mine. The guy is trash and he runs the place. What a joke. Go to the Golden Valley Tire Store next door to this location. They are honest experienced mechanics who will give you a good deal and not brake anything. This is the only Valvoline location I've seen this kind of treatment. But, this one is absolutely no good. You'd think a reputable company wouldn't allow their name to be repeatedly dragged through the mud by Ace and his crew if unqualified techs. P.S. I have zero affiliation with the place next door. Just want to spare someone the headache and keep them from being as pissed off as I am.

The staff at this location are very efficient and polite. I have been bringing my cars here for the…read morepast 3 years and aside from fast professional service I find that the prices are also a great value.

I Brough my car in last week. They didn't have the oil filter for European cars so I told them no…read moreproblem, went to O'Reilly, and got the one needed. Came back the next day, they said they didn't have the oil needed either for this specific car. Again, I said no problem, and since O'Reilly didn't have it in stock either, I ordered 6 quarts on Amazon. So I come back today, tell him I have the oil filter, and the oil. He then says, "Just so you know, we have to charge you the same rate even though you bought the oil, and oil filter." I told him in clear words that I wasn't going to do that, and had him open the door for me to leave. The incompetency is astounding. We have 4 vehicles, and have taken them to this location for about 5 years. I'm not doing so again. P.S. This is no fault of the worker. It's the fault of corporate policy.

Drove by this place for years and got good vibes, When the car went south after a cross country…read moretrip, decided to give them a call. Wow, such angels, such great work, such attention to detail. There is much gratitude here tonight for Jeff's Auto Service. Thank you.

I know several people who use, love and recommend Jeff's. I just stopped in at opening, pleading…read morefor immediate help for a warning light that wouldn't allow my kid to use the car for his drivers test, just a few hours later. They got me in immediately, fixed the issue, changed my oil (which was 5K over) and took a mouse nest out of the air filter, which they showed me. I can't recommend them enough! They saved my hit and did some other necessary work to boot! Thank You!

Lisa helped me out on short notice to repair my Camry. I am so impressed with their willingness get…read moreme back on the road. I would recommend that they would be your first contact for your auto needs. Thank You!

I have intermittently come to Hopkins T&A for various issues when I need a repair service nearby…read morethat won't charge an arm and a leg for basic maintenance issues. I am from south central MN and have a family mechanic and tow insurance for the distance there for larger issues, but for smaller issues I would like to not have to drive an hour and drop off my car and borrow one and the whole rigamarole. It's nice to have somewhere nearby. In my experience, I remember the service to be timely, not too costly, and well done. I get a solid, uncomplicated description of the issues otherwise existing in my vehicle as a person without car background, past what I've picked up as a regular commuter, some of what was described to me being more or less what I'd anticipated with a used $3k Toyota Corolla that I've had for a few years now. I appreciate being able to text Lisa regarding issues that come up and negotiate time to come by to get it looked at, so I can pass along accurate written information at my convenience, versus some other auto places in the area I've tried to go through that were phone call only. I plan to go in soon for what I suspect is a spark plug needing replacement. Thanks for being a worthy auto repair recommendation :)

Replaced all the brakes on my Porsche Macan…read more Great Value - Delivered for less than the original quote Great Service - Completed the work early Great Communication - Very responsive and clear

On this day, me and my boyfriend were driving casually as we began to notice a burning rubber smell…read morebefore quickly realizing that smoke was coming out from under the hood. Neither of us know much about car maintenance, but we immediately pulled off to the side of the road on the intersection between Hwy 7 and Shady Oak Rd. Not five minutes into pulling over, a very generous woman who looked to be in her mid-twenties, wearing glasses, and was driving a dope blue car which I believe was a Toyota FJ60/62 (?) Either way, she dropped her dog off and told us if we were still there she would help us out. She came back just a few minutes later and picked us up and brought us to the O'Reilly just a few minutes away. We told her about this being the second time this has happened and she gave us great advice about our beater of a Ford Escape and how we should get a diagnostic test, check our oil dipstick a lot more frequently than we currently do, and to possibly check if our coolant had a leakage. Before she dropped us off, she told us how her father runs Expedition Autoworks and that it would be worth checking out. I've never once heard of this place as I don't live near the area, but the next time I need car maintenance I will absolutely check out Expedition Autoworks knowing the kindness that woman showed me and my boyfriend today. I wish I would've caught her name, but knowing that there's family of the person who helped us today, I will definitely make the drive and take my business to Expedition Autoworks.

In this day and age exceptional service is hard to find, not at Grandview…read more My daughter took her car in to get an oil change and estimate on a door closure issue and a window malfunction. Grandview not only gave her a reasonable cost on the oil change, they fixed her door issue for free. They gave her the right advice on quoting the window issue and did the work in less than half the already reasonable cost quoted. I live in Wisconsin and not being close is not ideal. I can't tell you how impressed I am and what a comfort it is to know you are there to help her. Cheers Grandview staff!

I ended up at Grandview Tire & Auto on total accident. I didn't realize I had 4% oil life and when…read moreI put the dealership into my phone I must've clicked the wrong one and I ended up at Grandview Tire & Auto. It's a little hard to get to with the construction- but I'm hoping it'll be finished by the end of the season. I waited in line for a quick service oil change for a bit before anyone noticed me. I interacted with two employees- one was a woman who was a 10/10 and had amazing customer service. The other was a gentlemen who directed me while pulling in my car, he gets a 3/10 because well he was rude. Had I not interacted with him I would've given this place 5 stars. I was given the option to stay in the car or go inside, I was pressed on time so I waited inside. It took about 15/20 minutes from the time I pulled in to when I left. There was a coupon online which brought my oil change to about $70, seemed a little high but at that point it didn't bother me- I assume they charged what was needed. If you're in need of quick service oil changes this could be a solid option.