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    Firestone Complete Auto Care

    2.7 (110 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    1 year ago

    Quick work, the staff stayed overtime to make sure I was able to drive home that day.

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    3 years ago

    It also depends on who you interact with. It's best to make an appointment because the wait time can be for an hour or two.

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    2 years ago

    can't even replace headlights without multiple appointments and the car is scratched up from being on the lift. amateur hour at this place

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    Page 1 of 3

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I came in with no appointment and the manager Kevin Murphy was more than accomodating.

    Mentioned in 2 reviews

    Read more highlights

    Jiffy Lube

    Jiffy Lube

    (78 reviews)

    JIFFY LUBE'S SYSTEM CAUSED THOUSANDS IN DAMAGE - AVOID AT ALL COSTS!…read more If I could give zero stars, I would. Jiffy Lube's flawed system lists an incorrect oil filter as "compatible" with my vehicle, and their refusal to take responsibility has cost me over $4,600 in repairs. THE PROBLEM: Their system wrongly lists an oil filter that is NOT compatible with the 2011 Ram 1500 5.7L Hemi, OF2222-MO10060. The correct filter is Mopar MO-899 or one similar in size and function. This incorrect filter was more than half the size of the OEM filter (see photos) and they used it in multiple oil changes, leading to severe oil pressure issues and catastrophic engine damage. The technicians followed their system, but the real failure lies with Jiffy Lube and their inaccurate parts database. HOW JIFFY LUBE HANDLED IT: Refused to acknowledge their mistake, even when I provided proof from a certified mechanic who confirmed the incorrect filter caused my engine issues (damaged lifters, camshaft, oil pressure switch, starter and 100% blocked oil screen from blown filter paper remnants requiring five oil flushes to clear). Ignored clear evidence proving the damage was caused by their system's error. Denied my claim completely, leaving me with thousands in repair bills due to THEIR negligence. DO NOT TRUST JIFFY LUBE! If they can't even get something as basic as an oil filter right, why would you trust them with your vehicle? Their refusal to take accountability proves that they don't care about their customers--only profits. SPREAD THE WORD! I'm warning everyone: GO SOMEWHERE ELSE. I'll be filing complaints with the Better Business Bureau, Attorney General, Federal Trade Commission, and consumer protection agencies until Jiffy Lube is held accountable for their reckless negligence. UPDATE Jiffy Lube customer service already opened a claim and Andrey Tuur ( the District Manager) contacted me just because that is the official process. He then ghosted me and ignored multiple follow up emails asking for status. I had to call back to Jiffy Lube customer service to be told that my claim was denied. I sent him a text after the fact asking for the denial in writing and still no response. I believe this response now from the "owner" is just a formality and an attempt to appear compassionate. I need actionable, monetary reimbursement results to make this situation right.

    This is the best place to take your car. Rick and team rock! I trust what they tell me, they have…read morenever steered me wrong. I recommend them to everyone. You will love the work they do. I won't go anywhere else. Ten stars!!!

    Sears Auto Center

    Sears Auto Center

    (12 reviews)

    A few weeks ago, I brought my car in to Sears for an oil change and alignment. They recommended a…read morenew wheel bearing. I had to postpone the wheel bearing until I could save up some money. They finished my other repairs in the promised time. Then yesterday, I brought my car in at 10:45 am for the wheel bearing. The individual helping me, Daniel, couldn't find the estimate in the system so he said he would have to do an eval. "We trust you, we just have to do the evaluation," he said. That's reasonable. I stood in the very loud workshop while he struggled to find the wheel bearing items in the system (he had to ask someone else what menu it was under). He told me it would take 60-90 min and they'd call me. After an hour, he called to tell me the evaluation was complete and I did need a new wheel bearing. I asked how much longer. He said it would take an hour and a half, "he's just started." I killed another hour at the mall and then went to the waiting room at Sears. Daniel told me at 1:30 the seals were "shredded" and asked if I wanted new ones. I said yes & asked how much longer. He said 45 minutes. I said "You said an hour and a half an hour and a half ago." He acknowledged that and said they hadn't predicted how long it would take to get the bearing off. So I waited. And waited. And waited. At 3:30, I walked out to the lobby and called the Sears auto customer service number. Someone asked how they could help me. I said I was waiting for my car. He asked, "Are you in the lobby? I could come talk to you." "That would be nice," I said. He came to check on me. I told him someone had quoted me 45 minutes 2 hours previously, and I was about to hit the roof. He went to check on the car and presumably talk to a manager. The person who showed Daniel how to find a wheel bearing in the computer came and talked to me. He said the wheel bearing took longer than expected and they would give me $20 off the repair for the inconvenience. "He should have quoted you a longer time," he said. "Quoted, Hell," I replied. "When he said 45 minutes, as soon as it took longer, he should have stopped to give me an update instead of letting me sit here for TWO HOURS." "I'm sorry about that," he said. "He should have talked to you." "How much longer?" "I'm hoping it'll be done within the hour," he said. "Within the hour," I repeated. "Well, that's not great, but I can't drive my car without a wheel, so I've got to live with it." "I apologize for the inconvenience," he said. "I'll see if I can take some more off the bill for you." "This is way beyond an inconvenience," I said. Five hours is not an "inconvenience." Five hours is long enough to drive to DETROIT. They finished my car and checked me out at a little after 4. Daniel apologized again and said "It took longer than we thought to get the bearing off." I arrived at 10:45 and left at 4:15. Five and a half hours. I have no doubt the bearing took longer than expected; it's a 13-year-old car. The repair quality is fine, I'll give them that, and Daniel did seem to genuinely feel bad about the situation. They also comped 10% on my repair bill, so they took off $34 instead of $20. But here's what boggles me: did it really take the mechanic 90 minutes to notice the seals were "shredded"? Or did it just take him 90 minutes to get to it after the evaluation, and then he actually started the repairs at the time they were supposed to be done? It would be one thing if Daniel had originally said, "The repair takes 90 minutes, but we're really busy today, so it'll be an hour and a half, two hours before we can get started." I would have made an appointment for later in the week, or rearranged my plans for the day before they got completely screwed. It would be another if Daniel had stopped by after 45 or 60 minutes and said, "I'm sorry, it's taking longer than expected / we don't care about your elderly car / the mechanic passed out from low blood sugar and went to lunch / whatever /, it's going to be about another hour." Then I would have at least known I had time to go get something to eat. He did neither. I know he saw me there. I caught his eye several times when I looked back into the repair shop and saw my car still up on the lift. Here's the thing: I drive an elderly car because I stopped climbing the corporate ladder in order to go back to grad school and complete a Master's in Psychology. I know a thing or two about service - people used to pay me a lot of money to fly around the nation and teach week-long sales training seminars. That's right, Sears. You just served a five-and-a-half-hour customer service problem to an articulate person with ten years of customer service training, access to social media, and a finely-tuned bullshit detector. Please teach your employees about communication and setting expectations.

    I wrote one the other day but I don't see it sears screwed my daughter car or actually the engine…read moreon a friggin oil change. You drive with no oil in car after an oil change it ruined her engine on an old car but drove in the car was fine. So sears refunded towing and sent to ins. co. Sedwick piece of shit company have screwed us around for two weeks and nothing. So please do not go to sears auto, buyer beware. We had pictures oil all over engine and windshield. Manager is Jaime not worth anything either !!!!!

    Firestone Complete Auto Care - tires - Updated May 2026

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