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    Firestone Complete Auto Care

    3.0 (93 reviews)
    Open 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    Allen D.

    Been coming here for alignments for years. I'm always able to get an appointment (I always book months in advance) and the service is quick, always faster than the projected time. Only problem is that they seem to be understaffed all the time so occasionally it is harder to get an appointment for the upcoming week or two. They do their best to make accommodations though!

    Founder's Quote!
    Michael A.

    I bought a tire in January 2024, for some reason it keeps losing air. No leaks found! I brought it back 3 times and spent several hours each time just to find out nothing is leaking that they can see. Finally I was told they will replace it under warranty. I verified it's under warranty and they said yes. Today I had an appointment to replace it with no expectations of paying anything. I then was told I have to pay $153 for a tire that I paid $136 in January. They had all kinds of numbers they told me about, but that's just a smoke screen to hide the greed and gouging they do. The founder, Harvey Firestone has a quote posted on the walls "I believe fundamental honesty is the keystone of business." I guess in this modern day, that belief is get what you can out of the consumer! I'm very disappointed! I've been coming here for several years and spent thousands of dollars! This will be my last time unless I need a front end alignment. I purchased a lifetime plan.

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    3 months ago

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    Lee S.

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    4 months ago

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    2 months ago

    I had a 10 am appointment, and did they didn't get to until 4:30 pm. By that time they were unable to finish. Nothing was done to my car.

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    Lee S.

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    2 months ago

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    1 year ago

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    Lee S.

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    9 months ago

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    11 months ago

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    Lee S.

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    2 months ago

    was overcharged and they recommended service for items I personally recently replaced. epic sale discount was not included in my bill

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    Lee S.

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    6 months ago

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    1 year ago

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    4 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    6 years ago

    Had a great experience at this location. Mike the manager was very attentive and made me feel like a priority. Great customer service

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    7 years ago

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    Page 1 of 3

    Firestone Complete Auto Care Reviews in Other Languages

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I've come through a couple times and Mike has always helped me check in and with other various questions I have.

    Mentioned in 7 reviews

    Read more highlights

    MPB Auto Repair

    MPB Auto Repair

    (42 reviews)

    I stopped in this morning because the tire sensor in my car was on for all 4 tires & I was going to…read moreask them if they knew the closest place with a pressure gauge (I'm from out of town). The manager & the guys in the shop were awesome. They offered to check all my tires, added some air, and had me on my way - no charge. If you will in the Rancho Cordova area, you should definitely check them out. Great guys!

    Where do I even begin? These Gentlemen were a God send!…read more So prior to contacting MPB for emergency work needed on my vehicle, I previously attempted to work with another repair shop regarding some emergency work that needed due to what I thought, was major damage to my car. Thinking what was provided at my initial diagnosis and what I was quoted, scared, stressed and worried is putting how I was feeling about my predicament, lightly. So, strapped for what I thought was going to be close to 5 grand (Yes, that's what the other shop quoted me) and a LONG list of work that was advised "Needed" to ensure my vehicle ran properly, I became worried that I wouldn't be able to drive my car. So, I searched for somewhere who could work with me in what I actually needed and came across MPB Auto Repair. I called and spoke with Tony (I'm sorry if I misspelled it!) and gave him the rundown. Tony was able to quote me and advised I bring my car in for diagnostics. Tony quoted me and said we could find ways to work together without over charging me and get me back on the road. So, I brought my car in and was able to quickly get a better diagnosis than what I was initially provided - My alignment was off and just needed to be fixed - and man, when some of these people say they worked quick? They're Quick! No BS. Transparent. Straight to the point and affordable work? I went from being stressed and panicked to happy and so relieved. I absolutely will be coming back for work in the future. They were also pretty easy to find and very very customer friendly. On a personal note, I hope you guys continue to have plenty of success in your business. Thank you for your humanity and willingness to help me get back on the road with my wallet intact. May you continue to be blessed in your work

    G&J Auto Repair  - Free estimates !

    G&J Auto Repair

    (92 reviews)

    Phenomenal experience all around! From the top down, the team here is professional, courteous, and…read morevery friendly. The waiting area is well-maintained, spacious, and comfortable. My experience has mostly been with Sabastian, but the entire team is amazing. I've been to several auto shops before finding this place, and I am so glad I did. As someone with little knowledge and experience with cars, Sabastian went above and beyond to help me understand the issues before any repairs began. His quote was fair--I would say below market rate--and reasonable. After the repairs, he showed me exactly what was done under the hood and where the new part was placed. I've never met a more honest, knowledgeable, and trustworthy professional in the industry--I've been to many! This is now my new go-to auto shop. This place is top-tier, and I highly recommend giving them a call if you need auto service. You'll be a repeat customer!

    I literally cannot say enough about Juan and his team. This is an absolutely exceptional business…read moreto work with. And I do not use the word exceptional lightly. First of all, he is a young business owner that goes more above and beyond than any business owner I think I've ever met. He is transparent, honest, has amazing customer service skills , is a wonderful communicator , and incredibly thorough in his explanation of the what, the why, and the how when it comes to repairing your car. I took my 2017 BMW 430i to him for a second opinion so-to-speak after the dealer quoted me over $12,000 for the work. They did a diagnosis on my car and were very real with me with what it actually needed and then gave me a very , very fair estimate. I chose to do business with them for all of the above reasons and was incredibly grateful I did. I went on a business trip and left my car there to have all the work performed while I was out of town. I was shown all of the new parts that were original BMW parts, and he explained why we were going to use original BMW parts. When I picked up the car he showed me all of the old parts they took out, the condition they were in, and explained each piece to me and the why behind needing to replace it. I've never experienced anything like this with any repair shop I've used in the Bay Area or here in Elk Grove. Again, I could not be more impressed with the level of professionalism, communication, and transparency. I was literally blown away. On top of all of this communication, I received photographs before and after the repairs were completed, as well as video - very much like a dealer would give you. Juan took extra time to go on the test drive with me when I felt I was experiencing a little bit of weirdness when I was driving it, and this is standard practice for this shop. Juan and his dad own the shop and clearly take pride in their work and know what they are doing. I would highly recommend anyone in the area or outside of the area take their vehicle to G and J as they are so incredibly knowledgeable and really take the time to make sure you are happy and satisfied with the work before and after it's done.

    Firestone Complete Auto Care - tires - Updated May 2026

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