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    Firestone Complete Auto Care

    2.3 (9 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    Ask the Community - Firestone Complete Auto Care

    Lube Doctor - Damaged splash shield

    Lube Doctor

    (16 reviews)

    We have been using Lube Dr service for our fleet pickup trucks for over 20 years…read more Lube Dr provides quick reliable oil changes so our employees can be on their way. Frank Staab Northeast Regional Manager BLS Trucking

    I rarely leave 1-star reviews, but my experience with Lube DrX in Manahawkin was extremely…read moredisappointing. I normally change my own oil, but because I didn't have access to my tools for a few months, I brought my vehicle here for an oil change. When it came time for the next oil change and I went to remove the engine splash shield, I discovered that two holes had been cut into it--one below the oil filter and another below the drain plug. I had replaced this splash shield in 2022, and there was no reason for it to have holes cut into it. Removing the shield properly requires taking out about 15 bolts, so it appears someone may have taken a shortcut rather than removing it as designed. I emailed the Lube DrX with photos of the damage and the cost of replacing the splash shield, simply asking that they reimburse me for the damage. After five days with no response, I called and was met only with, "We would not do that." When I explained that I certainly didn't cut the holes myself and the vehicle had only been to their shop for an oil change, the response was repeated: "We would not do that." Can I prove they did it? No. But the circumstantial evidence certainly points in that direction, and I was disappointed that they wouldn't even have a conversation about it or review the photos. If the technicians were having difficulty removing the splash shield, I wish they had simply asked me first. I would have declined the work and taken the vehicle elsewhere rather than have parts of my car permanently damaged. Now I'm out the cost of another splash shield. Should have went to Valvoline but wanted to save a few bucks. Lesson learned--you often get what you pay for.

    State Tire & Auto Center - We love serving the Forked River community, and we are not afraid to show it! See what kind of deal you can get on our services today!

    State Tire & Auto Center

    (5 reviews)

    Stay far away!!! Daughter went in to get a headlight issue looked at, and since they couldn't find…read moreit decided to do a full diagnostic on her car, showing estimates for maintenance services "needing to be done"- she declined, Lo and behold hours later all her brake system lights came on (1 thing on list- "Flush and fill brake fluid) she now has a broken brake line and no fluid, (note/ broken brake line NOT on the list)and when her coolant was rechecked a few hours after that (2nd thing on their list- Fill and Flush Coolant) it's chunky and gelatin like- as if someone put a different type of coolant in it! Guy on phone said it's a "coincidence "- hmm. Guess if they can't find the problem you come in for, they'll make one!! Update: WOW Mr. S you replied fast- #1: Just because you couldn't replicate the headlight issue, doesn't mean it's not a problem. #2- Nowhere did I mention her car being on a lift, so why are YOU denying it was when I never claimed it was?? #3- If you couldn't find the issue she brought it in for, WHY do all these recommendations and give her a whole list of things she "needed" to get done... she didn't ask you to!

    I bring several vehicles for regular service and tires when needed…read more I recently purchased a used vehicle and brought it in for service. I requested: Oil and filter change- not performed- not charged Front and rear differential oil change,- not performed and charged Transmission fluid and filter change- they told me they flushed the transmission added new fluid and a $40 additive I didn't request,the filter was not changed and the fluid appeared to be in the same condition when I dropped it off. I requested the transfer case oil to be changed, it was not performed and not charged for. I requested the cooling system be flushed and new anti freeze added. I asked if the anti freeze was new and they said yes, it was the same dirty condition before I arrived. They tried to sell me a water pump which is not leaking They told me I needed a power steering pump which is not leaking. After all this I was charged over $800. It's safe to say they lost a loyal customer.

    OTA Car Care

    OTA Car Care

    (12 reviews)

    They use to be excellant; however, the new owner, Cody, now over charges for parts. He wanted to…read morecharge me $120 for six spark plugs, plus $179 per hour to install the plugs. Autozone sells the same plugs for $48!!!! I would not recommend going here. They recently changed the oil in two of my cars and the oil filters were both leaking. The owner said if I keep checking their work, they don't want my business. If they did it correct the first time, I would not have to check their work!!

    I was referred to this establishment through a scholarship grant to have my car repaired…read more Initially, the shop provided one price, but when I arrived, I was given a completely different amount and told I would have to pay the difference.All I did was ask for clarification, since the price they gave my school did not match what I was being charged. As it turns out, the original amount I was told was correct. However, when I questioned the discrepancy, the employee, Cody, became very rude and defensive. When my keys were returned, I calmly explained to another employee that Cody had been disrespectful and that I was simply trying to understand the charges. At that point, Cody became extremely aggressive. As I was leaving, he came out of his office, raised his middle finger at me, and called me a racial slur. This behavior was completely unacceptable and deeply upsetting. Up until this incident, I had a positive experience scheduling my appointment and arranging the service. However, no customer deserves to be treated this way. For someone in a position of ownership, this conduct is alarming and unprofessional. Based on my experience, I would not recommend this establishment.

    Firestone Complete Auto Care - tires - Updated July 2026

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