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    Firestone Complete Auto Care

    1.6 (28 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    3 months ago

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    3 months ago

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    2 years ago

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    1 year ago

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    10 months ago

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    5 months ago

    had an appointment at two, but at 2:40 I just to give my keys back since they haven't even so glanced at my car

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    1 year ago

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    4 years ago

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    8 years ago

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    7 years ago

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    9 years ago

    These people are either completely incompetent or totally dishonest. Either way. Find somewhere else to service your vehicle.

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    8 years ago

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    7 years ago

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    Ask the Community - Firestone Complete Auto Care

    Jiffy Lube - Plastic piece hanging down is supposed to be attached. Someone forgot to replace a bolt after the oil change.

    Jiffy Lube

    (15 reviews)

    I've been coming here for a while and haven't had any problems. Just recently, I took my car there…read morefor an oil change before a trip. Well apparently they didn't replace the oil plug/oil filter scrape guard properly because the front half came unattached and scraped down the highway. Making it completely demolished and I'll need another one. Not to mention I'm 5 hours from home with a screaming car as the plastic scrapes against the pavement. I've had nothing but positive experiences at this place and let them know every time. Would just have expected more from a place I've been loyal to for years. Very upset.

    To start - 5 stars doesn't mean perfect, that's an impossible standard. It does mean I think this…read moregarage does a good job and I would not hesitate to trust them with my car again. I don't think I got ripped off, and I think the older guys there seemed pretty knowledgeable. So starting out nitpicking - I had a very long wait time between the time I came in and when they took my information so I could at least leave the shop and wander around the plaza. It was almost an hour, they were already working on my am car, and all I could do was just sit around for someone to come and punch my name and address into a computer. The cynical side of me suggests they did that so the guy who finally did get to me in could pull my car's filters and clear the costs of them changing them + my wiper blades. Which, as far as cynicism goes I can't even be that mad about since visual demonstrations *do* work better than calling the client. It's just mildly annoying since I was good with the cost at the beginning and said as much. But even this scenario is conjecture, and more likely is that the shop was just busy and this is how workflow goes. The kid who checked me out was less knowledgeable than either of the first two men I'd talked to. He couldn't tell me if they'd checked my breaks or not, or what the measures he was showing me meant. I'm sure he'd have gotten one of the other guys if I pressed it, though. I went in for a state inspection anyway, and looking it up on google they're supposed to have checked my breaks so I feel comfortable with that. I met with the guy who did the inspections and he seemed pretty competent. On the service checklist it says they vaccines my floors and washed exterior windows - pretty extraneous services I don't care about much but I'm just detailing here. They did vacuum my front carpets, but didn't do the backs - probably because there were 2 boxes or so in there, and I would have never have expected them to do anything with my mess of a trunk. They definitely did not wash my windows. But they're also not a car wash and again, these are extras I at least really don't care about in my car shop. There are a few other things on the service list that say "not checked" or "N/A" that I would have asked about if the person ringing me would have been likely to give me answers on, but they don't worry me a lot and if I think about it on Monday I'm sure they'd explain it to me over the phone. My last nitpick is that this location is just listed as Jiffy Lube while all the others are listed as Jiffy Lube & Multicare - for non-car people like me I thought initially this might mean the Hanover location only did oil changes since it was different than the rest. Now, though, I think it might just be a fluke or an inconsistency from the way this location is franchised (which is important as well because this location takes different coupons than the rest of the ones in the area!) But with so many little things, I still give this place 5 stars. I had a lot of hiccups trying to get my car inspected today but the staff were really helpful and empathetic getting everything fixed and in the end got me finished earlier they told me. The first guy to set me up with everything actually tried to talk me down from a more expensive oil change, and seemed ready to spend any amount of time with me to explain what was happening with my car. Services do add up quick, especially with inspections, but I wasn't overcharged. The only other thing I can say is that I turned my car back on to the sounds of a baseball game, which was honestly just charming and made me smile.

    Monro Auto Service and Tire Centers

    Monro Auto Service and Tire Centers

    (21 reviews)

    I have left positive reviews for this facility in the past and this is the very first negative…read morereview I have ever left for any establishment; at this point it is warranted. I don't know if they are under new management or what has happened but everything I have enjoyed about this store in the past has been negated. I thought they were honest and didn't tell me things needed to be fixed when they didn't. After my son's inspection last month was going to cost over $4000, we got a second opinion and that was proven wrong. I thought they had competitive prices. Nope, they were out-priced for tires, brake pads, and rotors. I thought they valued my time. Wrong again. I made an appointment for my last oil change and 3 walk-ins were in and out before my car was finished. I am very disappointed in the downfall of this establishment. I had been going here for the last 17 years and they have gone downhill in 6 months.

    I made an appointment to have some tires installed. When I arrived on time to my appointment, I was…read moretold it would be a few hours. I couldn't wait that long and i couldn't leave my car either. I asked what time I could return and have the job done and was told 4 hours later. I returned at that time and still waited over half an hour for anyone to start on my car. At no time did anyone offer an apology or attempt an explanation. Luckily for me I had time that day but don't usually. Overall very poor customer service.

    Firestone Complete Auto Care - tires - Updated May 2026

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