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    Firestone Complete Auto Care

    3.3 (19 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    4 years ago

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    5 years ago

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    4 years ago

    Bought tires here and started cupping within a month. Told me not covered. $1,000. down the drain.

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    6 years ago

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    6 years ago

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    9 years ago

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    13 years ago

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    15 years ago

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    7 years ago

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    7 years ago

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    9 years ago

    Business owner information

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    Bridgestone S.

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    8 years ago

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    Bridgestone S.

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    12 years ago

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    15 years ago

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    11 years ago

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    Bridgestone S.

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    10 years ago

    Matt C was the manager working this day...very nice, quick, even offered a coupon without me having to ask...definitely will return

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    10 years ago

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    13 years ago

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Without going into a ton of detail - the manager, Matt, was really great.

    Mentioned in 3 reviews

    Read more highlights

    Roselle Car Care Center

    Roselle Car Care Center

    (18 reviews)

    Stay Away! I thought twice today about updating my review. It's all about quality. This is exactly…read morewhy, I myself read reviews and leave reviews. I'd like to know that the establishments, especially the "mom and pop" places I invest my time and hard and money into, are quality. Well this place needs major quality control. Especially in its customer service and sales. #mortified I no longer live in the area but gladly can tell you that you are better off going to GoodYear Suburban Auto (off Lake Street a few blocks away). Or Route 64 Auto in Villa Park. Hell Even a jiffy lube isn't too far from this terrible shop. Unbelievable. I've never had a shop employee text me to bring work into their shop, more than once, that should of been my first red flag. Why are they so desperate for work? I had work done March 2019, about 1 year ago, in that year I have had the same initial repair corrected due once by them (under warranty) due to low quality parts used. Not to mention after I had them take care of the repairs, I had a different shop quote me significantly less. You can presume how frustrating it was to find out "Anthonys great prices and discounts", were a farce. That's what you get for not doing your research first... Now this is the 3'rd time the same problem is acting up. I called March 12, pre warranty expiration and bringing the car back to *this* shop, is not an option for many reasons. The "customer service" aka Anthony could value from investing into 'communications' classes. Me Being under pressure with needing my car fixed soon it's stressful, customer service position, we deal with clients on a spectrum of emotions. I get that... I've been on both ends. As customer sales/service, you've got to have tact and be composed. I couldn't believe I had to mediate the call and remind him, I'm the customer and he is customer service ...that he should be finding a way to keep business... not argue with the customer. Also, he should not be in a mechanic shop. At all. Not even a car sales man. This job just doesn't fit him at all. I had once called post the initial repair asking which wheel bearing had been fixed, to which he told me it was "non-specific". Another red flag. Go anywhere else. I'm fed up with the low quality part with over priced costs, expensive, on top of the excruciatingly bad customer service.

    Poor service and management, they'll just take your car to someone who knows what they're doing.read more

    Firestone Complete Auto Care - tires - Updated May 2026

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