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    Firestone Complete Auto Care

    3.1 (73 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

    Firestone Complete Auto Care Photos

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    8 months ago

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    Lee S.

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    11 months ago

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    Lee S.

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    9 months ago

    Routine brake inspections and front brake job we're good. Did a good job. No concerns noted.

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    11 months ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    14 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    13 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    14 years ago

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    11 years ago

    Needed tire rotation and it was free!! My experience with Firestone has always been that they are quick, thorough, and courteous.

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    Bridgestone S.

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    13 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I even made a donation to the 'Boys & Girls Club of America' upon checking ou

    Mentioned in 2 reviews

    Read more highlights

    Thoroughbred Auto Care

    Thoroughbred Auto Care

    3.7
    (33 reviews)

    I visited Thoroughbred auto for the Maryland inspection and was greeted kindly and had a wonderful…read moreexperience with the employees. They were quick and didn't take long at all for the inspection. They gave us copies of the quoted repair work needed to pass since they failed us. They gave us two versions- cheaper parts ($1,800) and more expensive parts ($2,400). We needed work done on the steering column which honestly I never noticed had any problem but apparently there were tons of issues. We took the quotes to another mechanic we heard about and told them what needed to be done (without giving them thoroughbred's quoted prices) and the other mechanic quoted us at half the amount. So needless to say we took the repair work elsewhere. I took off a star because it seems Thoroughbred is pretty overpriced and price matters a lot to me when it comes to work on my car.

    Would not recommend. Took our car in for Maryland Safety Inspection and it failed because the…read moreparking brake did not hold the car. Was informed it needed new rear brake rotors for it to work, so we authorized $576 in work - $209 in parts for two new rotors and $354 in labor to replace rotors and adjust the parking brake cables. They informed us after that this did not fix the issue and that they adjusted the cables as much as they could. They said it would be an additional $876 to replace both cables - $176 for parts and $700 for labor. I asked what cables they are using and they confirmed they were the Febi Bilstein cables which you can buy a set of for $27.38 online. 530% parts markup. I asked them about this and they said they could drop the parts price to $140, which is still a 400% parts markup! The situation felt fishy so we did not authorize the work and picked up the car. I Googled how to adjust the parking brake on the car, clicked the first link, and followed the instructions. Cost me $0 in parts and was extremely easy and now the parking brake held. Took the car back to the shop for re-inspection and it passed. Either they are incompetent and do not know how to adjust a parking brake cable, even though I was able to do it myself quickly by following the first result on Google, or they are trying to make a quick buck, which seems very possible considering the 530% parts markup on the cable. At the end of the day they made $576 off of us (plus $110 for the inspection) replacing rear rotors that likely didn't need to be replaced to fix the issue anyways. Very glad we didn't authorize $876 in a "fix" that was not needed. At least they were very friendly... can't say I will be bringing any of our cars back here.

    Ayala Roadside Assistance

    Ayala Roadside Assistance

    5.0
    (39 reviews)

    Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

    I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

    Mr. Tire Auto Service Centers

    Mr. Tire Auto Service Centers

    2.0
    (20 reviews)

    I took my Jeep Compass in for service several weeks ago because my battery kept dying. The man who…read morejumped my car informed me that there was an issue with my auxiliary battery. When I mentioned this to the gentleman at the front desk he was very rude and dismissive of this and told me everything was fine with the car and that his diagnostics test found nothing. I asked him to double check it and he claimed they still found nothing wrong. He was incredibly dismissive of my concerns and I am now sitting in my garage with yet another dead battery and AAA on the way because they wouldn't look into replacing what I already knew was wrong. I'm very unhappy and I'm now losing money at my own business because I cannot make it to work on time to meet with clients. Very poor service. Even if it is another issue, I don't appreciate the attitude from this man.

    I had to take my Jeep Compass in because there was an electrical issue with the second/auxiliary…read morebattery under the hood. The older gentleman at the front tells me "There's nothing wrong with your car. Our machine can't replicate anything. There's no second battery." I tell him "This jeep most definitely has a second battery. I personally jumped it yesterday. A quick Google search will show you where it is." He then goes into this statement about how his machine is only 1 year old and catches everything and then basically becomes dismissive of the issue. Here's just 1 of many articles discussing the dual battery system in jeeps. https://jeepcarinfo.com/does-jeep-compass-have-2-batteries/... Very disappointing experience.

    Auto Obsessions

    Auto Obsessions

    4.0
    (4 reviews)

    !!! DO NOT GO TO AUTO OBSESSIONS !!! I've had the…read moreunfortunate experience of using their mechanic services twice, and I promise you there will not be a third. This mechanic shop is attached to the Stevens Forrest Exxon, located just off of Rt. 29 and Broken Land Parkway in Columbia MD (not far from my home). Due to their proximity to my house, I stopped in there to service my Ford Explorer about two years ago. They replaced the serpentine belt and damaged my vehicle by forcing too much refrigerant into the system. I discovered this once I took it to another shop, and they told me that whomever worked on my serpentine belt, damaged the system. With that bad experience behind me and needing a state inspection for a different vehicle, last week (03/16/26) I figured this would be a quick in and out process. They advised that it would take approximately two hours to complete and they would contact me. After four hours, I called them for an update. They advised that my 2023 Jeep Grand Cherokee had failed the state inspection because of its windshield tint and faulty rear windshield wiper. I was shocked at what they said was the cause of the failure, but I literally laughed out loud when they said that the repairs would cost over $600. I kept my composure as I advised them I was headed back to their mechanic shop to retrieve my vehicle. This experience cost me $150 Since this vehicle is a work vehicle, I took it directly to a Jeep Dealership in nearby Clarksburg MD for them to perform the state inspection. They did advise that the tint would need to come off due to state inspection regulations, but they advised that my rear windshield wiper was functioning just fine. Now I am not sure what occurred for the rear windshield wiper to "fail" at their location, but function perfectly fine and "pass" the next morning at dealership. Also, Auto Obsession lists tinting as one of their services, so I would believe they could have simply offered to take the tint off my two front windows. I am still clueless on the faulty rear windshield wipe scam they attempted to run on me. In conclusion, I have had two unpleasant experiences with this location, and I would not recommend anyone utilizing their mechanic shop services. I will share pictures of both state inspection receipts to show what Auto Obsession claimed was a failure vs what the Jeep dealership performed to pass the same state inspection.

    Very friendly and affordable prices. The owner was friendly and explained everything to me.read more

    Fast Eddies Auto Repair

    Fast Eddies Auto Repair

    5.0
    (11 reviews)

    Eddie is a highly responsive mechanic who operates with integrity. I took my car to him because I…read moresuspected it had suspension issues (the wheel would shake at high speeds, etc). The day I brought my car to him, it was raining so he suggested we not try top speeds in the rain and asked if I could leave the car with him. The next day he text me immediately to update me on the condition of the car and what needed to be done. One issue was the front tires needed replacing (they don't do tires) so he gave me recommendations on where to get cost effective replacements and advised me on other possible replacements. When I inquired around what could wait vs. immediate needs he was transparent and told me what was a now fix even if it didn't put money in his pocket (like the tires). I'd definitely trust him with any future work. He seems to care more about your safety than just making a buck. Never tried to upsell me on anything and explained each step. Transparent. Ethical. Fair pricing.

    After two other estimates, I found Eddie's to be the fairest price and the best value. He does…read moretruly excellent work & came in on budget and a day ahead of the estimate time. The quality of his work is excellent, the paint matched perfectly. He vacuumed the inside of the car and fixed some loose trim around a window that I was not even aware of. Mr. Eddie seems to love his work and it shows. He is very respectful of disabled people and women and will not take advantage of them at all, in-line so many others in the industry. I would highly recommend him to anyone.

    Firestone Complete Auto Care - tires - Updated June 2026

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