Did a hard pull on my credit for the card and the employee said he didn't know how much or even if…read morethey'll pull. Playing with my credit. Went to a different mechanic and all issues stated by Firestone was completely fine. So playing with my time n money. Sick mane -32 points :(

Took my car to the store on Saturday, Dec. 6, 2025 to try to a tire fixed or replaced using my Road…read moreHazard warranty, which is supposed to be nationwide. The clerk at the counter told me they don't honor a warranty not written by a "corporate" store. The clerk didn't bother reading the warranty paperwork to find the phone number they could call to verify coverage. Bad business.

Had a water pump replaced, top hose was replaced wrong ended up getting a hole wore in it from…read morepower steering pulley. Ended up screwing up all kinds of stuff from coolant going all over stuff under the hood. They didn't take responsibility for THEIR screw up. After all said and done I spent almost $3000 and then still had to have my vehicle towed to a reputable shop. These people are incompetent crooks, do not bring your vehicle there unless you want to be royally screwed

Best service I've ever gotten at a shop. Quick, dependable, knowledgeable, and kind. I will forever…read morebe a customer. Tiffany has such amazing customer service. Have taken two separate vehicles here for multiple things and they always do a great job. 10/10 would recommend!

Bayou View Service Station is the only full service, service station remaining on the MS Gulf…read moreCoast. They can do it all, with courtesy and tact. The gas they pour is NOT offensive..lol.

I have had a lot of trouble with my vehicle and was given some bad news by other mechanics. I took…read moremy vehicle to Bayou View Service Station and meet James, Carlton and James and was very impressed. They fixed my vehicle quick and at a very reasonable price. My vehicle runs better than ever and I was treated fairly and honestly. Thank you Bayou View, and now I have a new and better mechanic!

We were in Ocean Springs on vacation. Our rental car showed a tire had low pressure. Popped into…read moreNTB and they said they do free air fills. Destin checked my tire for nails and filled it and then checked the other 3 tires. Nice to see customer service isn't dead. Shout out to Destin!!!

Had my truck towed to NTB because it had a flat tire and I am disabled and cannot change it. I…read moreexplained to the person on the phone when I made the appointment that it was probably just something with the valve stem and that there was not a hole. I explained to him that I had checked my air pressure and the next morning it was flat. He said they were not busy and should be able to get it right in. I called twice during the day to check on the status and was told that they had to get big ticket items in first. At 5:30 PM they called and said it was ready and that it was just the valve stem leaking. They did not charge me, but I was very aggravated that they took other vehicles first because they were big ticket items. My truck could have been fixed in 30 minutes or less had they taken it in like they told me earlier.

This will be updated Monday, so this review is pending....SO FAR, these guys are welcoming,…read morefriendly, and accommodating. They ordered the tires I requested and set up an appointment for me! However, when my car was ready, the alignment wasnt right, so they put it on the rack and fixed that! After paying, i drove halfway home and the balance or something was off because the steering started shaking as if I were going over small boulders or speed humps in the road. When I called, they said to bring it in and they would fix it "first thing "! So, review pending; UPDATED: PERFECT! The tire had slung a weight! They re-balanced, checked the alignment and it's now perfect! Thanks for the great service

I've used them twice now and both times they have been professional, repaired right the first time…read moreand reasonable prices. After dealing with a couple national chains and a small shop I'm totally sold on these guys.

They're the only auto repair shop that I'll take my vehicle to. I experience stellar service every…read moresingle time. If you're looking for an auto repair shop that will listen to you, end your journey here!

Wow I cannot say enough good things about how we were treated after having a blow out on the…read morefreeway. Doug took efficient, thoughtful care of us and we were back on the road again in 30 minutes with a new awesome tire. Great crew and great tire!!

Van wouldn't start after filling up so we had it towed here. We needed to make a show that night…read moreand got the van in around 3 (they close at 5). They were quick with the diagnosis and fair with their pricing and stuck around a bit after close to get the job done. Also, great with conversation while we were waiting around. Seems like a great option for both travelers and locals alike.

The folks at Chuck's are awesome! Have been taking my various autos for minor to major work and…read morethey never fail to fix the problem. Joey, what can I say....you went out of your way to make my life easier during a rough patch! Thank you all so much

Went over to get a vehicle inspection after purchasing from another state. Not only were they able…read moreto get it done within the hour, they were also very welcoming and friendly people. The prices were extremely reasonable as well. Would recommend to anyone over any mainstream vehicle shop. Hands down these guys are a hidden gem

As of now, these people are the only ones I trust to do a job correctly. I've taken my vehicles…read moreto dealerships and other mechanics where they only put a code scanner on...and charge you for that too. Not so here. They are capable and willing to do actual troubleshooting. Because of this, they found my issue behind my vehicle's problem. They've earned my business