Absolute waste of time charged 130$ first time was told I wouldn't have to replace the filter the…read morenext time now it's next time I have to buy another filter so what's the point of a filter being 15k miles if you "have to replace it " after only 4k genuine small Brain men some one send some piss test over there

I've been taking my car to get a oil change at the spot for years then all of a sudden they didn't…read moreput the drain plug in right while doing an oil change and then my engine seized up while I was driving. TJ's loop was the last to do an oil service on my vehicle and yet, they did not want to claim the damages that they had caused. The dealership said that the drain plug was not installed properly along with a bad oring from the plug. They should've told you the issue before anything. It was their fault the engine on my vehicle seized up. It cost me $8000 for a new engine that TJ's refused to claim full responsibility of lack of practice. They may be fast, but their quality work sucks ass. And their claims management team along with the store manager are the worst.

We've been using TJ's for many years and they are just amazing…read more They're always packed busy, but they take the time to go over everything with you and make you feel like you're their only customer. When so many businesses just can't be bothered to go the extra mile for a customer, TJ's always does. They give new meaning to "above and beyond".

Very welcoming and outstanding service. Went out of their way to make me feel valued and important…read moreto their business. Have already recommended this shop to my boss and he will be using it in the next few weeks. Love a patriotic veteran supporting business.

Extremely friendly and professional service-quick as well. They go the extra mile and do it with a…read moresmile.

Pulled up and parked, then sat outside on the bench. I made eye contact with two employees, yet not…read morea single word was said to me--not even a simple "we'll be with you in a moment." not even a "give me a minutes" like damn I understand being busy, but to completely ignore someone? That's unacceptable. I won't be coming back, and I definitely won't be recommending this place to anyone. I drove down the road to another shop, and they took me in right away with excellent customer service. That's how it should be.

I love it here! The girls are so quick & knowledgeable w their work! I always come get my oil…read morechanged during my lunch break & a state inspection when needed!

They were fast, thorough, and nice! They are amazing professionals that get the job done.read more

Scammers. Typical dishonesty in an auto shop. They inspected my vehicle with the check engine light…read moreon and then told me it was an automatic fail because the light was on and told me I should have known it would fail. One more review on the 1 star pile.

Decent pricing, however, you get treated cheap for a job this business provides. If it's anything…read moreengine or transmission related I highly recommend avoiding as it is treated snuffly and will most likely reoccur give in the future as well. Went to get my O2 Sensor replaced only to be looked at crazy, go as far to work on things I did not approve of (I.e. my transmission). The business is well taken care of however avoid if expensive or engine/transmission jobs need to be done.

Jiffy Lube has a reputation for scamming people, and unfortunately, that reputation is well-earned…read more You always think, "that won't happen to me," but it absolutely did today. Again. After years of staying away, I decided to give them another chance -- thinking maybe things had changed. Instead, I was scammed in two ways. I was charged for an antifreeze top-off that was never done. When I got home, the coolant reservoir was completely empty. I was also supposed to have my service reminder light reset, as clearly listed on my invoice, but it wasn't done. When I asked, I was told "we don't do that here." I believe in giving people an opportunity to fix a problem as they can't fix it if they don't know about it. So, I communicated with Manager Terry -- rude, dismissive, and acting like she couldn't care less. Maybe she was having a bad day, maybe that's just her personality. Either way, there's no excuse for treating customers that way. This review isn't about getting a call or an apology -- it's about accountability. Customers deserve honesty and basic service for what they pay for. I cannot recommend this location unless you're okay with being charged for services and products you never receive. I encourage this business to do right by your customers the first time and to do the right thing the first time -- that's it, that's all. Simple. Honest. This way you don't have to apologize after the fact.

Took my car in for an oil change. They forgot to put the clips that hold the skid plate up back on…read more So the skid plate feel down and scraped on the road enough to curl the end on one side. I've had to take it back and have them up it back up and put the clips back on. This is the second time this has happened. And I'll have to think about coming back or have them check to make sure the clips or on.

I left a bad review which is still posted but I would like to take the opportunity to say the owner…read moreJerry has reached out and refunded my original diagnostic charge and was very apologetic for my experience. I appreciate when a company can and will take responsibility. Thank you Jerry and I will give you guys another shot at servicing my other vehicles. Thank you again.

Been a week since informing Christian Brothers that a competent third party has suggested that the…read moreshift linkage was the issue with my Ford Ranger that is under warranty that I spent over $5,500 with Christian Brothers to have repaired has not received any reply. Pathetic comes to mind. Other words like trustworthiness, dependability, customer service, reliability, and honesty; keep coming to mind also. Mistaking "Christian" in the name was my mistake. Christians honor those words like they are part of scripture. Being a partly disabled senior that depends on dependable transportation, I placed myself into a dire financial situation, going into debt, and now have my dependable means of transportation sitting out there in the drive because of incompetent people who told me to drive it until it breaks being the only means of having it properly repaired. Sound very asinine to me. Three times it was "Check out" and three times returned without being repaired or even reasonably diagnosed. Noticing my distress and anxiety, my Preacher asked what was going on? After explaining the difficulties I was having with CB and my truck, he suggested the shift linkage was the problem. After church, he and I did several tests, the same I did in front of the CB manager, and he pointed out exactly what was happening and not happening with the transmission. To get confirmation, I did some research on the internet, and yes, the symptoms described for the shift linkage are exactly as what has been the issue all along with my truck. Word of mouth is the best form of advertisement. And I have a very BIG MOUTH and I am shouting very loudly to everyone to "keep clear of Christian brothers." All the more reliable shops around town have waiting list of days or even over a week. That was one reason for my error in judgement in the first place; I couldn't get into the shop I normally use so since CB had no waiting and I needed my truck to get around I hurriedly made a grave and costly mistake it seems. Sadly we are now living in such an environment where trustworthy, competent, and honorable businesses are getting hard find, and those that are still out there that do still have those qualities have so much business it is hard to get an appointments to get in.

Had a ford truck that had been parked for 2 years, nobody could figure out what was wrong with it…read more We took the truck to Robbins Auto Repair. Jeremy did not just start changing parts like others had done. He diagnosed it, found the 2 problems, fixed them, and the truck is back on the road now after 2 years. Our only mistake was not taking it to Robbins sooner! Highly recommend Robbins for any of your automotive needs.

Had both my cars repaired by Jeremy who is a honest and reliable and reasonable and a good…read moreChristian man. So glad I found him and will never go back to some of the many places I have been in the lake Jackson area. He is quick with the service and procurement of the supplies needed for repairs. A must use for all car repairs!!!!

Great friendly service. Refreshing to find a business that looks for customer service over strictly…read moreprofits. Requested to other tire stores in the area for assistance in removing lug nuts from car. All others stated they could not or tried to sell additional services. I talked with James/Devon and he was more than willing to help. Took care of it and they quickly removed lug nuts and were very friendly as well. I will be buying all future tires from Tirefly as they took time to help when they did not have to. THANK YOU James!!!!! I would give more stars if I could

Amazing service. Went in to get a tire fixed on my 2020 Chevy Silverado and was in and out in no…read moretime .. the customer service you receive is absolutely amazing . The value of what you get is top notch. Highly recommend them..