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    Firestone Complete Auto Care

    2.7 (72 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    Heather S.

    Don't take your car to Firestone! I made the mistake of going to the same Firestone every time I had a problem with my Tahoe. Over the years I have spent a lot of money there. This time they acted like they didn't have time to fix it, like it was in the way and they didn't want to deal with it. I had never had problems with them before, so I gave them the benefit of the doubt and trusted them. After having it for 3 weeks they finally called me and said it was the ignition was bad. The guy at the front desk told me it would be an expensive fix and I'd have to take it to the dealership, so I'd be better off selling it. Today I sold it for $2,000. I posted it for $6,000 but because it wasn't running I dropped the price to $2000. I got a call on my way home from the guy I sold the Tahoe to. He thanked me for being honest about the engine, when I told him it ran just fine and the engine is good. I was confused, but he went on to tell he was able to fix Tahoe in the parking lot of Firestone and drive it home! Come to find out it was the silanoid that was bad. I would have never sold it had I known it was a fixable and wouldn't cost upwards of $5000 (rough estimate from Firestone) to fix . I got the feeling that the employees at Firestone were being lazy, and making up a diagnosis because it would be a lot of work to fix, but I went against my gut feeling and trusted them. So now I not only lost my mom's Tahoe, which was the only thing I had left of her, but they also cost me $4,000! So please tell me how a man (who is not a mechanic) was able to fix this vehilce in the parking lot of a Firestone within an hour, but Firestone couldn't figure it out in the 3 weeks they had it. It is shameful, and they should be beyond embarrassed. On a side note, my mom bought this Tahoe in 1999, brand new, and kept it till the day she died. She loved this truck and even though she couldn't drive it, she kept it in great condition. Great job Firestone on Arapahoe and Parker. Thank for all the wonderful service.

    Invoice - Dishonest Work

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    7 years ago

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    8 years ago

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    8 years ago

    Meh, had an appointment, they are in the weeds, all backed up, and so I wait. And wait. Had an appointment. Meh. But they are polite.

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    10 years ago

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    8 years ago

    I highly recommend this place. Everyone is super friendly and attentive!!! They care about you and the safety of your vehicle.

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I located this Firestone franchise not far from her, called, and spoke to the store manager, Tanner.

    Mentioned in 4 reviews

    Read more highlights

    Service Street Tire & Auto Repair - Waiting area

    Service Street Tire & Auto Repair

    (14 reviews)

    Went in to get my 79 jeep cj5 checked out. They got me in on a walk in quickly, looked it over and…read moresent me a comprehensive digital review of all the leaks of my car with photos and explanations attached, then were not pushy at all about getting the work done right then.

    I give them 2 stars because the oil change was good. Other than that nope. NONE of the employees I…read moreworked with are employed there anymore. They told me if I got x, y and z my car would be fixed. No more noise from the back end. Didn't even notice I got a battery $427, and instead of just 2 brake pads I now had 2 new rotors as well (originals fine) extra $235, an alignment at $130. When it started making the exact same noise I went back. Was told it's cold so wait till summer and for parts to break in. Went again same answer. NO record of discussions. Last time manager said They discounted the bill so it's like I never paid for the extras? I paid thousands for fix something that wasn't fixed. He blew me off. Then tells me oh it is actually this that's wrong not really what you paid to fix. Showed me on a paper in a notes area where other fixes were discussed when it absolutely wasn't. The main person I dealt with was fired. No tmi, had a good convo about life events I was going through that had affected my brain. In any case, $3000 some odd later, the manager blew me off. Wouldn't listen. No proof bc all employees were fired since then. They didn't document anything discussed at any appointment. Just what they "should be " for the businesses wallet. Literally said he has a business to run and doesn't have time for this and walked away! He was demeaning, condescending, rude, unprofessional, and what those employees did was reckless and he treated me as though he knew better because I'm just a woman. I'm not kidding, I felt like I was thrown back in the 1950s.. I wanted my money back to go elsewhere to get it fixed properly or they fix it properly for free. Nope. He laughed. His way was the truth. What's on paper. Truth. Undocumented truth, doesn't exist so it never happened. That's it. I signed not even seeing this extra stuff. I was under duress due to what I cannot mention here. Whatever you do, if you need any big repairs, don't go here. There are a lot more reviews like mine elsewhere. If you want a basic oil change, you're fine. Update: I forgot to add that that new battery got? It died last night and had to get a jumpstart in a parking lot at 9 o'clock at night. Other batters last me at LEAST 5-6 years, this one just a little over a year! Now I'm nervous to go out and I'm too scared to go back to the business. I can't afford to take it somewhere else to have it tested, and God forbid replaced.

    Christian Brothers Automotive Castle Rock

    Christian Brothers Automotive Castle Rock

    (78 reviews)

    What I loved: -…read moreExtremely friendly service from my advisor. - Clear, upfront pricing shared with an explanation and photographs by the technician. - Easy to reach location in Castle Rock. A couple of concerning points: - Progress status. While I loved receiving a text message with details from the technician and then an email with estimated costs, once I approved the work (love that BTW), I had to call multiple times to find out when my car would be ready for pickup. Why this was an issue for me is CBA is not open on the weekends, so not knowing if u would have a car less than 1 hour before closing on Friday (6PM) was concerning. - The parking lot is TIGHT and it was hard to turn around to find an available spot due to how the lot is configured. Would I return? - 100% yes. Now I know how CBA works, I can better set my personal expectations that I will not have a car for the entire day after drop off (I dropped off at 9AM). Not a huge concern - just understanding the playbook. I do recommend CBA for car repairs. Were they pricey? I say yes, but no more than other places I've been to in Castle Rock. Plus, I love that they provided upfront costs in their message and that I was easily able to approve or deny.

    My Tesla wiper fluid froze up they fixed it quickly while my family waited comfortably in the…read morelobby. When I went to pay they said don't worry about! I was from out of state and was about to drive into mountains and they saved our family trip!

    Colorauto Service & Repair - Tachometer light was out...now it's brilliant!

    Colorauto Service & Repair

    (60 reviews)

    Nate was great to work with during my first visit to ColorAuto Service and Repair (Nate is the…read moreowner's cousin). I have been searching for a local shop to handle oil changes and minor maintenance work for my son's Subaru and I think my search is now over. As I stated, I just needed an oil change for my son's car (synthetic oil) and Nate and the guys in the back took care of that in record time. I had an appointment at 2pm and the mechanic came out at 2:25 to let me know the scheduled work was completed. My son mentioned that his A/C had been blowing warm recently, and the mechanic said he could take a look at it now. Before I knew it, the A/C had been topped off and it still wasn't the top of the hour. All I can say is fantastic service from this shop. $70 for a synthetic oil change for the Subie, plus the additional cost for A/C service. I did make an appointment for this visit, but I saw many others coming in as I waited to drop of vehicles for future service. If you're local to Castle Rock and seeking a shop you can trust, I highly recommend ColorAuto Service and Repair.

    I've used this shop for both my personal vehicles and company vehicles, and they've been…read moreconsistently great every time. They're honest about what actually needs to be done and don't try to upsell unnecessary work, which is hard to find these days. Their pricing is fair and affordable, and the quality of work has always been solid. It's a relief to have a shop I can trust--I highly recommend them.

    Big O Tires

    Big O Tires

    (74 reviews)

    I wanted to express my appreciation for this Big O location. Anytime that I need the tires or the…read morebattery checked, which I purchased through them. Any visit I've had (we have been long-term customers because of their level of service and value) - I walk in the door, they take the information, take my car and when it's finished I check out and have always had a pleasant experience. Today I worked with Shawn Weber and I have had years of experience with Mike assisting me. Again, all of these visits to the store have gone quick and pleasant and professional. Today's services were battery and tires. A discount promotion was applied. I would have forgotten there was this (warranty/promotion I don't remember the name of the warranty/coverage) so I appreciated that they applied the discount without my needing to remind them. Always happy with them.

    Historically, we've had good experiences with this store--but that has completely changed. The…read moretires we purchased and had installed here just one year ago are now being labeled as "so worn out in the front" that they supposedly need to be replaced. After only one year. I have never in my life had to replace tires annually. To make matters worse, we also purchased the warranty and were told it wouldn't cover anything in this situation. What is the point of a warranty if it offers zero protection? Extremely disappointing experience and a total lack of accountability. I would not recommend getting tires or services from this shop.

    Firestone Complete Auto Care - tires - Updated May 2026

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