We were originally holding off on posting this review to try and maintain a level of…read moreprofessionalism with Mr Gibson and his crew and even give them a 2nd chance after a horrible encounter but its clear we need to look for service business elsewhere. Back in November, 2025 we brought our car in for a cata converter replacement, we had the converter ordered in advance and during the times we had the quote generated which was $1,500+ we were given verbal promises that the car would be done same day. First day? It was not completed the same day as promised. They then said they would have the car fixed by lunch time at the latest TOMORROW, tomorrow lunch comes around? Still not done. 3rd day we got law enforcement involved to get a proper update/record as we did not have a spare vehicle to get back and forth to work and were getting fed up with the excuses, this is when Mr Gibson himself showed his ugly side and began his verbal assault towards us mocking us in front of his entire team and had embarrassingly brought us to the wrong vehicle in the bay that wasn't even ours while screaming at us. It took 3 full days and a little extra time as they stayed after close to get the vehicle done before we could finally leave their shop. They had 1 single mechanic working on the vehicle for the first 2 days and only on the 3rd day realized they needed to put more hands on the job. We were suppose to have another service order for an oil housing unit repair on our vehicle but we will not be coming back as its clear Mr Gibson and his crew are just not the right fit for us after speaking to them again today. Overall horrible experience, rude, snotty attitude from the front office ladies, and even ruder unruly behavior from the guys behind the ladies.

New to Abingdon, needed VA inspection on two vehicles. They did a great job getting them done…read morequickly!

This was no small job and the fee charged was very reasonable! Best Customer Service experience I…read morecan recall in a very long time! The Team at Kingsport Tire & Auto Care have won my family business. Great prices, great services and the job was done early, and more importantly, it was done CORRECTLY! I would highly recommend this business! These are real mechanics, not part changers.

I've been a customer here for many years. After my most recent visit, I can no longer recommend…read morethis business. I arrived for a simple oil change. It took just shy of 2 hours. I was told after 1 hour and 45 minutes they were waiting on a filter. I don't understand the point of making an appointment if the required items aren't there at time of service. I was charged 17 dollars for an additive I did not request, nor was I told this was being included. On top of that, what used to be a roughly 40 dollar service cost me 91, even after a 15 dollar discount for making me wait. There's no longer any advantage to coming here versus a quick service that's actually cheaper at this point. I will no longer be bringing either of my cars here.

My family and I got a flat tire on our van as we we traveling from Austin, TX to Maryland. The guys…read moreat Murphy's went out of their way looking for the size tire we needed and moved a round a bunch of things in their warehouse until they found it. The cost was minimal and the experience was a great pleasure. We recommend them for everyone in need. Thank you Murphy's! -Michael Tucker and Family Austin, TX-

super helpful crew here, I stopped by because of a leakey tire while i was in a road trip. they…read morecheerfully fixed my leaky tire in 5 minutes. I picked the right place and got a good price too!

Excellent customer service, prices are affordable, and the business is owned by a local Kingsport…read moreTennessee Family, who are believers in Jesus Christ, that is reason enough for me to do business there and leave a 5 star review to help grow their numbers. I have also featured Hayworth Tire on the Aspiring Inspiration channel after I got my tires replaced there a few weeks ago. You Tube @AspiringInsprations www.aspiringinspiration.com website A+Agent signing service- Amber A. Altizer (423)390-8205

They always go above and beyond when I am in need of tires, alignments, etc. They were the best…read moreprice and they got them in quickly! SHOP LOCAL

Service is excellent and staff are knowledgeable. It always helps that pricing is reasonable. Great…read moreatmosphere. It's like being among family (if you love being with family).

Friendly service and a great work at a very reasonable price. Took my car in for new breaks and AC…read moreservice in the morning and it was ready early afternoon.

They fixed my flat tire perfectly! I didn't have to wait at all and they were very friendly. I…read morewould definitely use them again and highly recommend!

They sell old tires as new. I got sold an 8 year old tire as new and wasn't told anything about the…read moreage. I found out from another tire shop. All the warranties are not applicable right away due to the tire's date of 2018. I feel like they ripped me off. When confronting the store manager about this, he said they can sell 9 year old tires as new and they even still have some tires from 2001 in store. The store refused a refund or to reduce the price. I don't recommend this place as the workers are rude and they upsell old tires.

Jacob and Brandon were amazing! Both were very professional. On my visit it was very busy but they…read morewere efficient.

These guys were absolutely amazing! We were on our way home to Maryland from camping when we…read morestarted having trouble with a flat tire. They were already extremely busy, but they still managed to squeeze our RV in and get the valve stem repaired. We truly appreciate them taking the time to help us when we were in a bind. Great guys, great service, and we couldn't be more thankful! Highly recommend!

I was traveling through Bristol when my check engine light came on. These friendly folks checked…read moremy car right away and got me on my way. Thanks Shelly and Matt

This place is no longer owned and operated by Tim. The new dishonest people who operate this…read morestation resold parts to me at a mark up without disclosing and providing itemized bill of costs. No wheel balancing, only one strut was replaced for the price of two. I revealed the scam by bringing vehicle to another shop and obtaining estimate of repair that was as much as 50% less. I filed to Visa dispute resolution and got full refund and paid to another auto service to do it honestly.