I always have very good experiences here and the mechanics are very kind and good at their jobs!read more

The worst afternoon turned to not be so bad. I walked out of work to a flat, had ran over a nail. I…read morepumped it up enough so I could drive. Got to Mavis and they were able to plug it. They got me in and out. Major thanks to STEVEN!

Deceptive business practice experience. Requested basic service of vehicle and personnel added…read moreservices and upgrades I didn't request. There's a reason they don't put prices of service on their web site.

DO NOT TAKE YOUR CAR HERE!!! I had an extremely frustrating experience with this NTB location. I…read moreoriginally came in just to have four new tires installed. I did not plan on replacing my shocks and struts, but the manager strongly pushed me into doing it while my car was there. I trusted their recommendation, which turned out to be a mistake. My vehicle ended up being kept at the shop for three days because they stripped a bolt during the repair and had to order a replacement part. After multiple attempts to pick my car up, I show up to the store and wait in the lobby for 10 minutes before I walk out to the back and ask if someone can help me. Meanwhile, there's 4 guys sitting around doing nothing. The manger finally comes out and informs me my power steering was messed up, something that had never been an issue before bringing it in. The manager stated he did not have the tools to fix the power steering. Because my car was not safe to drive, I had to have it towed to another mechanic to figure out what was going on. I am now being told that my power steering system needs to be replaced, only 3 shocks were installed and the CV axle has been punctured! Which is a major and extremely expensive repair that started immediately after the work performed at NTB. All of these screw ups just for some tires! To make matters worse, when I tried to escalate the issue, the manager refused to provide me with the contact information for corporate. Being left without a vehicle for days, paying for a tow, and now facing a major repair after work performed at this shop is completely unacceptable. I hope someone from NTB corporate sees this review and reaches out, because this situation needs to be addressed and they need to pay for the damages they have caused.

They didn't fix my car! Lied, kept my car, for a extra over night, went picked car up, next day,…read morepaid them 400.00 ++ stated" car fixed, couldn't drive car over 15 mile hr, kept calling back, to Firestone, the technician, wouldn't return call back, had to drive car, to another, mechanical shop. The other mechanical shop, end up fixing my car the same day, hours later, for another 400.00 ++, no problem, paying them for doing the job, but Firestone???

I wouldn't recommend this location to my enemies. Manager rude, disrespectful. Didn't proper fix my…read morecar. When they were informed of the problem. Fixed everything else to charge up my account, but the problem. Was strained in the rode for two hours. Don't use!!!!!

I've been coming to the Irondale, AL Mavis Tires & Brakes for 15+ years. They are always…read moreprofessional, knowledgeable, & thorough. I had to take my car in on 7/9/2026, and Michael & Bryant both, were so helpful, and patient when answering my questions. They get things done, and done right! Thank you Guys!

I had a nail in my tire. Porsche could not fix it per their policy. I went to Mavis and they fixed…read moreit. Super nice, quick and reasonable. I would recommend them for their great service. 5 stars

A friend recommended me this shop. But they damaged my wheels and denied that they did that. Tried…read moreto blame me saying I probably did it. I had purchased new wheels only a couple months prior and have NEVER curbed it. Terrible quality of service. They don't care about your car.

I give the place 5 stars, the owner works there too, they are quick and no games. He is blunt,…read morehonest and competitive, been going for over a decade with our 3 cars. I love how people complain cause they charge for air or pressure check. Hey, they get paid to work, if they aren't changing tires or doing alignments they aren't getting paid.

We've used Dale's for years with great results. Got 4 new/used tires on Saturday morning. Woke up…read moreSunday to a flat tire!! Now have to change it and make another trip out to Dale's to get it replaced, which requires taking off from work. Will update once we see how they handle this situation.

Have bought bought new and used tires. Excellent service…read more If you need one tire they will find one that has similar tread debt and good quality tire is normally about $50 mounted and balanced

I've been coming here for years. First because it is so close to work. I can literally drop my car…read moreoff and walk to work. What keeps me coming back? Friendly, professional, honest, reasonably priced, quality work and products, on time, accommodating and yes, convenient.

I originally purchased my tires from here. I have had trouble with one of the tires so when I got…read morein town I set the appointment. I was greeted by Gino with great hospitality! He made sure everything I needed for my tires was completed in a timely manner. I ended up getting the road hazard (highly recommended btw!). I truly appreciated the superb customer service! And thanks for getting me back on the road safely!