Where to start, my god. I set an appointment for 10 AM for an inspection on basically a brand new electric vehicle. 15 minute job for any competent human, but that's just the tip of the iceberg here.
First, on the phone setting the appointment, this guy sounds like he is absolutely inconvenienced by someone wanting to...pay money for the job they literally exist to do. I arrive for my appointment, no one else is there except me and what I assume is the guy I talked to, a dead eyed 70 something year old who looks and acts like he's one bad day away from putting a g*n in his mouth. Doesn't acknowledge my existence when I enter. Again, he's doing nothing, and no one else is in the building.
I say hello, very politely. He glances at me, seems extremely annoyed that anyone exists. Eventually asks what I need. I tell him I have a 10:00 appointment for an inspection. It's 9:55. He says "on what." I tell him what my car is. He gets the odometer reading and we go back in. He does some things, yells at a guy in the shop, then sits back down, staring at his computer. I'm just standing there. I ask if I need to do anything, sign anything... He doesn't even look at me, just says "no." I say great, any estimate on how long it will be? FYI I brought my dog because I couldn't leave him home at the moment. So we planned to walk around for maybe up to 30 minutes. Anyway, his response: "I don't know, whenever he gets to it. Then probably at least an hour." Are you kidding me? Wtf did I make an appointment for if it's going to be "whenever he gets to it"?
We're not done, don't worry. We go walk around, in the cold, for an hour, come back. I walk in and he says "oh hey do you have an inspection form?" I'm like...no? No one told my at any point that I need to provide one. "Oh, we can't do it without one."
Says he tried to call. I literally gave the same guy my phone number when I set the appointment. No call. Big waste of my life. Never go here. Ever. read more
