I have a Mercedes Sprinter and after a few run ins with the local dealer I only take my sprinter…read morehere. They're honest, very knowledgeable about Sprinters (which isn't easy to find) and friendly. My only issue is that you have to schedule out for repairs and maintenance which can be a pain but it's because their work speaks for itself.

My 2006 Mercedes-Benz CLS500 broke down on the I-40 in Ozark, AR. This was midway through my trip…read morefrom Los Angeles to Boston. I had it towed 50 miles off my route to Shuler Autohaus solely because of the reviews I read about them. I was not disappointed. It was a tough day for them because 2 workers called-in and it was busy season. Nonetheless, they were sympathetic of my situation and accommodated me. They did a great job getting me back on the road in time to avoid a big storm. To Shuler Autohaus: It may have been just part of a day's work for you, but you made a real difference in my life and and my family. I arrived at my destination safely and in time for Christmas. God bless you all and I pray for your continued success!

Long-time Toyota owner. Moved to town and took truck into dealership for routine maintenance…read more Service guy came out and started to tell me what I needed for 90k check up. I asked if he'd looked at my service history from the last dealership. He left and came back. Didn't have time for the 90k today, I said, and he looked me in the eye and said, "Based on how well you've serviced your vehicle in your records, you are ok until 120k." He could have indifferently put an appointment on the books for the 90k work. Instead, he treated me like a valued customer, and instantly earned my loyalty to this dealership. Good job Toyota.

As another customer review put it, if I could leave a 0 rating I would. Worst dealership, or any…read moremechanic, experience we have ever had. It would take way too long to explain our bad experience that occurred over a 4 day period that we had here in early August 2026. Suffice it to say that 1) our vehicle did not receive the service that was requested and were told had occurred, 2) our 22yr old daughter felt treated in a very patronizing way when she arrived to pick up the vehicle as witnessed by our sister-in-law and 3) we immediately had to take the vehicle to be serviced at Firestone for the issues. I reached out to the Service Manager and the General Manager more than a month ago about this but have yet to receive any response from either of them. We have been Toyota owners for 35 years but we would NEVER buy a vehicle from or go to this dealership again.

Had a phenomenal experience buying my new Mazda with Brandon. I was nervous going into the process…read moreabout getting pushed around or manipulated....dealers have terrible reputations! But not superior and Brandon. He was a joy to work with, took his time explaining things to me, answered all my endless questions, and kept me well informed on the arrival of my new car. In the end, it was just less than an hour at the dealership to sign paperwork and drive off. Truly an incredible, almost peaceful experience. Cannot recommend Brandon and the entire Superior team enough!

After sitting for four hours, and the last hour trying to get numbers. The manager finally came to…read moreus and tried to low ball us and saying he was giving us a good deal. They made us pay $180 just for them to see what happened to our car. it was something in the motor and they said it was going to cost 3000$ but we looked around and asked and all sources said about $600. I would definetely NOT recommend this dealership.

Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

E. Wood Local Guide·33 reviews…read moreI brought my toyota rav4 in for an oil change and to check brakes for frequent grinding when coming to a stop. I called about 5 hours later to check the status and was told oil change had been completed and waiting to check brakes. A few minutes later I was contacted that my car was ready with no problems found. He explained that there was over 60% of the pads left in the front and 80% on the rear. That would be fantastic news if the brakes didn't grind! They test drove and couldn't duplicate the problem. The problem did continue for me driving home. I appreciate they didn't want to do work that wasn't necessary, but service advisor did not care to listen to what I thought might possibly cause the noise. I explained my car had previously been in an accident and had front suspension parts replaced. I suggested it might possibly be a loose pad or calipers loose or hanging up but he blew it off as a sensor. I didn't get the feeling that my problem was worth looking at beyond checking the pads for thickness and diagnosis fee. I basically was charged 204.00 for an oil change including their 3.5% credit card use included. After using my debit card I noticed the fee so changed and wrote a check for 197.00. Maybe it's me, a little confusing thinking debit card is the same as cash (most places). They did however only refund 197.00 of the 204.00 charged. So we are back to 204.00 for an oil change (to be fair, I got my preferred oil) and to be told my brakes are great. I have had people recommend your shop to me in the past and decided to give your shop a try with my brakes issue, but will never recommend or be back. Enjoy your 7 bucks credit card fee you kept, it will give me enjoyment in telling everyone I can of my experience and waste of time and money using your business. Update: I did reach out to Doug, but after emailing back and forth I am unsure he understands my frustrations of getting my brake problem blown off. It was my understanding I was paying for a true evaluation of what is causing the grinding noise. What I received is a free tire store look at the remaining brake pads. My option is they just don't care to do anything beyond the quick and easy $$, or care to listen to their customers. I never plan to return, trust is gone.

I worked with Justin who was knowledgeable and friendly. Having bad credit but a good history of…read morepaying off cars, I had hoped they could help me. Out of all the cars on the lot they had 1 car for me. One. I passed it up. It's pretty clear they are geared towards selling brand new vehicles and really don't have much interest in selling their used cars. As a single mom with a single income, I'm not interested in making payments on a $20,000 vehicle. Their website says they help with bad credit and no credit. WRONG. Well not unless you want to sell your soul every month on a car payment. I was really hoping they cared about all of their customers but they only care about those with stellar credit and who make good money. Not single moms like myself. I won't be going back. In fact, I found another dealership who went above and beyond for me and helped me find exactly what I was looking for.

Everything went smoothly from setting up the appointment to picking up my truck when they completed…read morethe repairs. Setting up the appointment with a very professional person who covered all the details of my warranty very thoroughly. I was greeted in the service drive to check in the vehicle. I spoke with the Service writer about the issues with the truck. He explained how they would handle it and when he would call. He called when he said, covered the steps they did to find the problem and what they did to fix it. I couldn't have asked for a better experience. Everyone was very nice, courteous, and professional, not to mention the dealerships are clean and new.

Good place to take your vehicle in for repairs or maintenance. I have taken my F250 in several…read moretimes for maintenance and repairs and they are very accommodating and honest about what needs to be done. I recommend them for your vehicle needs.

Awesome place, had my truck towed there since I had a crank no start and couldn't figure it out,…read morethey were great over the phone, and turns out when they got it, it started it right up and they couldn't figure out what they problem was so they didn't charge me. Will take it back if anything else every goes wrong, don't bother taking it to CK down the street.

I took my Honda Fit to Straightline Automotive for replacement of two damaged studs, new BFG tires,…read morebalancing and a four wheel alignment. They got me in even though I was a walk in. That was cool. I had no expectations of getting it done the same day but hallelujah! They did it right away. And it is a splendid job. I have only been there once but you can bet I'll be back.

They have been so helpful with our vehicles. We farm and are pretty rough on the vehicles. They…read morejump on our urgent issues so we are not down without a vehicle. Very friendly staff! Someone always there at the front to meet you.

Incredible service, went above and beyond to help my daughter out. Only shop we will have her use…read morewhile she is at college.

I had an extremely negative experience with this business. I took my used car there for grinding…read morebrakes, they inspected my car and charged me over $2,200 for new rotors and pads and added other maintenance items that did not need to be done. My brakes were still grinding so I took it back to them and they said it's going to cost more to fix whatever is wrong and denied that they didn't fix the problem. After having another mechanic inspect my car they did not even replace the rear brakes and rotors they charged me for and left my power steering reservoir empty after supposedly servicing the system. I made a huge financial mistake trusting this company. Please do not trust this company with your car.