Long-time Toyota owner. Moved to town and took truck into dealership for routine maintenance…read more Service guy came out and started to tell me what I needed for 90k check up. I asked if he'd looked at my service history from the last dealership. He left and came back. Didn't have time for the 90k today, I said, and he looked me in the eye and said, "Based on how well you've serviced your vehicle in your records, you are ok until 120k." He could have indifferently put an appointment on the books for the 90k work. Instead, he treated me like a valued customer, and instantly earned my loyalty to this dealership. Good job Toyota.

As another customer review put it, if I could leave a 0 rating I would. Worst dealership, or any…read moremechanic, experience we have ever had. It would take way too long to explain our bad experience that occurred over a 4 day period that we had here in early August 2026. Suffice it to say that 1) our vehicle did not receive the service that was requested and were told had occurred, 2) our 22yr old daughter felt treated in a very patronizing way when she arrived to pick up the vehicle as witnessed by our sister-in-law and 3) we immediately had to take the vehicle to be serviced at Firestone for the issues. I reached out to the Service Manager and the General Manager more than a month ago about this but have yet to receive any response from either of them. We have been Toyota owners for 35 years but we would NEVER buy a vehicle from or go to this dealership again.

Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

E. Wood Local Guide·33 reviews…read moreI brought my toyota rav4 in for an oil change and to check brakes for frequent grinding when coming to a stop. I called about 5 hours later to check the status and was told oil change had been completed and waiting to check brakes. A few minutes later I was contacted that my car was ready with no problems found. He explained that there was over 60% of the pads left in the front and 80% on the rear. That would be fantastic news if the brakes didn't grind! They test drove and couldn't duplicate the problem. The problem did continue for me driving home. I appreciate they didn't want to do work that wasn't necessary, but service advisor did not care to listen to what I thought might possibly cause the noise. I explained my car had previously been in an accident and had front suspension parts replaced. I suggested it might possibly be a loose pad or calipers loose or hanging up but he blew it off as a sensor. I didn't get the feeling that my problem was worth looking at beyond checking the pads for thickness and diagnosis fee. I basically was charged 204.00 for an oil change including their 3.5% credit card use included. After using my debit card I noticed the fee so changed and wrote a check for 197.00. Maybe it's me, a little confusing thinking debit card is the same as cash (most places). They did however only refund 197.00 of the 204.00 charged. So we are back to 204.00 for an oil change (to be fair, I got my preferred oil) and to be told my brakes are great. I have had people recommend your shop to me in the past and decided to give your shop a try with my brakes issue, but will never recommend or be back. Enjoy your 7 bucks credit card fee you kept, it will give me enjoyment in telling everyone I can of my experience and waste of time and money using your business. Update: I did reach out to Doug, but after emailing back and forth I am unsure he understands my frustrations of getting my brake problem blown off. It was my understanding I was paying for a true evaluation of what is causing the grinding noise. What I received is a free tire store look at the remaining brake pads. My option is they just don't care to do anything beyond the quick and easy $$, or care to listen to their customers. I never plan to return, trust is gone.

I took my Honda Fit to Straightline Automotive for replacement of two damaged studs, new BFG tires,…read morebalancing and a four wheel alignment. They got me in even though I was a walk in. That was cool. I had no expectations of getting it done the same day but hallelujah! They did it right away. And it is a splendid job. I have only been there once but you can bet I'll be back.

They have been so helpful with our vehicles. We farm and are pretty rough on the vehicles. They…read morejump on our urgent issues so we are not down without a vehicle. Very friendly staff! Someone always there at the front to meet you.

Had a phenomenal experience buying my new Mazda with Brandon. I was nervous going into the process…read moreabout getting pushed around or manipulated....dealers have terrible reputations! But not superior and Brandon. He was a joy to work with, took his time explaining things to me, answered all my endless questions, and kept me well informed on the arrival of my new car. In the end, it was just less than an hour at the dealership to sign paperwork and drive off. Truly an incredible, almost peaceful experience. Cannot recommend Brandon and the entire Superior team enough!

After sitting for four hours, and the last hour trying to get numbers. The manager finally came to…read moreus and tried to low ball us and saying he was giving us a good deal. They made us pay $180 just for them to see what happened to our car. it was something in the motor and they said it was going to cost 3000$ but we looked around and asked and all sources said about $600. I would definetely NOT recommend this dealership.

Would recommend these guys to anyone. My car was flashing lots of warning signs, they ran the codes…read morefor me for free and did not ask for payment whatsoever. Very kind, helpful, men.

Could not recommend this business enough. I was recently in Fayetteville for a work trip and while…read moreon the way to my hotel, I hit a deer. I called Country Club Auto Body the next morning and asked if they could fit me in, take a look at my car, and maybe help with a temporary fix so that I could finish work and get home to OKC the next day. They took a look, zip tied the affected areas, and sent me on my way refusing any payment for the assistance. I am so grateful for the help and peace of mind they provided. Thank you so much!

Huge thanks to the technician and entire crew at Credence Automotive Repair. We came in from out of…read morestate for a pre-purchase inspection, and they were absolutely outstanding to work with. Cody did an incredibly thorough job on the inspection and took the time to clearly walk us through what he was seeing, including photos and explanations that were easy to understand and genuinely helpful. Matt and Ronnie were also great to work with from start to finish--professional, responsive, and respectful of our time. There was no pressure, no upselling, and no shortcuts. Just honest, detailed work and clear communication. You could tell the whole team genuinely cares about doing the right thing for the customer, even when the outcome isn't a repair. If I lived in Rogers, this would be my go-to shop without question. Can't thank Cody, Matt, Ronnie, and the rest of the team enough. Highly recommend to anyone looking for a shop they can trust.

got estimate, for spark plugs and coils $1700 I did it myself for under 400 took me a hour and a…read morehalf and I'm a average mechanic

Oil change tire rotation…read more Great quality & service, I am now a life time customer, I will be back for my next scheduled service.

DO NOT TRUST YOUR VEHICLE HERE. Over several instances i have entrusted my jeep at university Auto…read more I expected honest and completed diagnostic work followed by effective competent repairs. This has not happened. Regrettably my confidence in University Auto has completely eroded. University Auto has proven, yet again, they lack integrity. They have maliciously created a consistent pattern of incorrect and misleading diagnoses and substandard mechanical knowledge, leading to botched costly repairs and damage to my jeep. This recurring cycle of fraudlent misrepresentation of work has not only left me with unwarranted inconveniences but left my jeep with unresolved consistent mechanical issues and a significant financial burden resulting in an inoperable vehicle.

Good place to take your vehicle in for repairs or maintenance. I have taken my F250 in several…read moretimes for maintenance and repairs and they are very accommodating and honest about what needs to be done. I recommend them for your vehicle needs.

Awesome place, had my truck towed there since I had a crank no start and couldn't figure it out,…read morethey were great over the phone, and turns out when they got it, it started it right up and they couldn't figure out what they problem was so they didn't charge me. Will take it back if anything else every goes wrong, don't bother taking it to CK down the street.