I've brought my car in a few times to this location and they do great work every time. I also love…read morethat they are completely honest with me and don't try to push services that aren't needed or over charge. Each repair I had made was a very fair price and they typically finish within a day or 2 (for the things I needed anyways). This is my new go-to spot for all my car maintenance now.

E. Wood Local Guide·33 reviews…read moreI brought my toyota rav4 in for an oil change and to check brakes for frequent grinding when coming to a stop. I called about 5 hours later to check the status and was told oil change had been completed and waiting to check brakes. A few minutes later I was contacted that my car was ready with no problems found. He explained that there was over 60% of the pads left in the front and 80% on the rear. That would be fantastic news if the brakes didn't grind! They test drove and couldn't duplicate the problem. The problem did continue for me driving home. I appreciate they didn't want to do work that wasn't necessary, but service advisor did not care to listen to what I thought might possibly cause the noise. I explained my car had previously been in an accident and had front suspension parts replaced. I suggested it might possibly be a loose pad or calipers loose or hanging up but he blew it off as a sensor. I didn't get the feeling that my problem was worth looking at beyond checking the pads for thickness and diagnosis fee. I basically was charged 204.00 for an oil change including their 3.5% credit card use included. After using my debit card I noticed the fee so changed and wrote a check for 197.00. Maybe it's me, a little confusing thinking debit card is the same as cash (most places). They did however only refund 197.00 of the 204.00 charged. So we are back to 204.00 for an oil change (to be fair, I got my preferred oil) and to be told my brakes are great. I have had people recommend your shop to me in the past and decided to give your shop a try with my brakes issue, but will never recommend or be back. Enjoy your 7 bucks credit card fee you kept, it will give me enjoyment in telling everyone I can of my experience and waste of time and money using your business. Update: I did reach out to Doug, but after emailing back and forth I am unsure he understands my frustrations of getting my brake problem blown off. It was my understanding I was paying for a true evaluation of what is causing the grinding noise. What I received is a free tire store look at the remaining brake pads. My option is they just don't care to do anything beyond the quick and easy $$, or care to listen to their customers. I never plan to return, trust is gone.

James really swell fella. Called to help with car warranty. Honest smiles when dealing with…read moreuneducated customer and patiently explained. Also knowedgable.

I was told I had to bring my vehicle here for warranty work from Preformace Auto. So I did so. They…read moredon't call you to let you know anything about your vehicle. Wes was an asshole to me for asking questions about my vehicle. I get my car back 3 days later . I'm driving back home they failed to put all of my bolts back on my metal skid plate 4 bolts missing there are 6 altogether . So it's flapping and dangling . After leaving there shop I had to pull over on the highway just to turn back around and drive back to Christian Brothers. My skid plate could have caught on something and ripped the plastic off on the bottom of my vehicle or could have lodged up underneath potentially damaging expensive components like the oil pan, transmission, transmission pan. They had to go and look around to try and find MY SKID PLATE BOLTS! Incompetence...

Stephen is great, he came to work on my son's equinox (we are from out of town) and realized the…read moreproblem was probably still covered under the power train warranty and didn't charge me anything after spending time looking at it. Very nice, helpful and most of all honest! Don't hesitate to give him a call !

Fair. Courteous, proficient and prompt. I found him to be trustworthy. I have recommended him to…read moreother people as well. I like the fact that he comes to your house.

Calling all owners of Volkswagens. Tim is the Volkswagen whisperer. Not only does he know what he…read moreis doing but he takes pride in his work. He is truly a man that has a passion for cars, older cars, and VW. I took my '73 Volkswagen bug to him because another mechanic had done a crappy patch job to fix a HUGE problem. Tim called me and talked to me about what he was planning on doing and what parts he was going to need BEFORE he did anything. He is the only one that I would try my VW with. #SheBug

Very poor customer service, and service as well. Kept my vehicle 3 days...could find no issue…read morealthough issue still present. Took to dealership, they found loose ground connection from battery to frame in 15 min. Tim's charged me for nothing! Last dime they'll get from me!

good people ! They treat you right! Great customer service! Been going there since they have been…read morethere!

The customer service was good but the prices are high for some mechanical fixes. Other people…read moredisagree with their front end repair diagnoses.

I took my Honda Fit to Straightline Automotive for replacement of two damaged studs, new BFG tires,…read morebalancing and a four wheel alignment. They got me in even though I was a walk in. That was cool. I had no expectations of getting it done the same day but hallelujah! They did it right away. And it is a splendid job. I have only been there once but you can bet I'll be back.

They have been so helpful with our vehicles. We farm and are pretty rough on the vehicles. They…read morejump on our urgent issues so we are not down without a vehicle. Very friendly staff! Someone always there at the front to meet you.

Warning warning !!!! well, it looks like all the reviews that I've been reading similar…read more problem. Took my cars multiple times. And they always had some other problems that maybe pay more money. I went in there the last time I got my brakes done so so-called done. Because I had air in it break puddle was halfway down so I went into Firestone see if they could fix it. Come to find out it was my caliber leak leaking, which had never leaked before so I agreed to cause I want to get it fixed to get it back on the road cause my working car. I left it there. That was my mistake. Hope you will get fixed the right way. And they broke my brake lines and my master cylinder. That they replaced. They had my car for almost a week and three days. That communication sucks there I have to call them. I even had a call to see if my car was done every three days. And then when they told me it was done. Down there to pick it up and had the same problem before they touched it. Didn't have brakes. So I told him he just looked at me and I said OK. I was lucky to get my car back. to drive home break. Even though it was a hazard, they really care about their customer safety. Still no brakes. Just bought the car a week before I took it in. Crazy right!!!!! it looks like to me when they do an inspection on your car they find other things or they break them one or the other I never take my car there ever lost my business and now I know the scam if you read down the reviews, you'll see how they scam other people do not take your car in here they will make you pay for it big time scamming the customers I hope corporate sees this or someone that cares about their customers. So they can see what the game they're playing. Making a Customer pay more.

I took my F150 4x4 to this tire center and spent 11 hundred dollars on tired and I needed ans…read morealignment but this shop has the most incompetent technicians I've seen in 40 years and the technician who was supposed to do the alignment was to lazy and to weak to brake the nuts loose on the tie rod end then he lied about them being rounded and he flat out was to lazy to put penatrating oil or use a cheater bar to brake loose two nuts.. if you take your vehicle to this shop one should double check to sure your not being lied to like I was and I DON'T RECOMMEND THIS SHOP TO ANYONE BECAUSE A LIER DOESN'T BELONG WORKING ON ANYONES TRUCK BECAUSE LIES TURN INTO A LOT OF MONEY. GO SOMEWHERE THAT HAS A STAFF THAT KNOWS WHAT THEY'RE DOING.

These people are fantastic. The nicest, hardworking people and always greet you with a smiling…read moreface. 10/10 would recommend them to anyone needing any kind of service on their vehicle. Most trustworthy, competent and fast service in NWA.

I am a pilot/escort driver from MD. Needed suspension work done. They were friendly and attentive…read moreand provided just the right work i needed for a reasonable price. Very happy with them. If i lived there, they would be my go to shop. I trust them.

Holy crap these guys are slow! Sunday morning so they only have two people working but after…read morewatching them for a few hours, it looks like they take turns working... one will work for 15 minutes while the other one sits and looks at his phone. Then they switch. It took them 1.5 hours to change my oil and then another 1.5 hours to look at my tires.

Where to start, my god. I set an appointment for 10 AM for an inspection on basically a brand new…read moreelectric vehicle. 15 minute job for any competent human, but that's just the tip of the iceberg here. First, on the phone setting the appointment, this guy sounds like he is absolutely inconvenienced by someone wanting to...pay money for the job they literally exist to do. I arrive for my appointment, no one else is there except me and what I assume is the guy I talked to, a dead eyed 70 something year old who looks and acts like he's one bad day away from putting a g*n in his mouth. Doesn't acknowledge my existence when I enter. Again, he's doing nothing, and no one else is in the building. I say hello, very politely. He glances at me, seems extremely annoyed that anyone exists. Eventually asks what I need. I tell him I have a 10:00 appointment for an inspection. It's 9:55. He says "on what." I tell him what my car is. He gets the odometer reading and we go back in. He does some things, yells at a guy in the shop, then sits back down, staring at his computer. I'm just standing there. I ask if I need to do anything, sign anything... He doesn't even look at me, just says "no." I say great, any estimate on how long it will be? FYI I brought my dog because I couldn't leave him home at the moment. So we planned to walk around for maybe up to 30 minutes. Anyway, his response: "I don't know, whenever he gets to it. Then probably at least an hour." Are you kidding me? Wtf did I make an appointment for if it's going to be "whenever he gets to it"? We're not done, don't worry. We go walk around, in the cold, for an hour, come back. I walk in and he says "oh hey do you have an inspection form?" I'm like...no? No one told my at any point that I need to provide one. "Oh, we can't do it without one." Says he tried to call. I literally gave the same guy my phone number when I set the appointment. No call. Big waste of my life. Never go here. Ever.

Huge thanks to the technician and entire crew at Credence Automotive Repair. We came in from out of…read morestate for a pre-purchase inspection, and they were absolutely outstanding to work with. Cody did an incredibly thorough job on the inspection and took the time to clearly walk us through what he was seeing, including photos and explanations that were easy to understand and genuinely helpful. Matt and Ronnie were also great to work with from start to finish--professional, responsive, and respectful of our time. There was no pressure, no upselling, and no shortcuts. Just honest, detailed work and clear communication. You could tell the whole team genuinely cares about doing the right thing for the customer, even when the outcome isn't a repair. If I lived in Rogers, this would be my go-to shop without question. Can't thank Cody, Matt, Ronnie, and the rest of the team enough. Highly recommend to anyone looking for a shop they can trust.

got estimate, for spark plugs and coils $1700 I did it myself for under 400 took me a hour and a…read morehalf and I'm a average mechanic