Doreen is the sweetest person you could ever meet and the only place I will go to, get supplies for…read moremy hot tub. I even bought my hot tub from her at a very reasonable price. If you ask her anything, she will know the answer to your question!! GO TO LEISURE CITY!!!

From the owner: We've been making a splash since 1989 as Northern Wisconsin's backyard headquarters for hot tubs,…read morespas, saunas, grills, and outdoor furniture. Our product knowledge, installation and service are truly exceptional. We are a nationally recognized award winning dealer for the brands we carry.

Great job with helping me. Haven't seen customer service like this in a long time. They helped me…read moreget set up with the right information even though I didn't buy a spa from them. They understand that with good customer service they will earn my business though other purchases. Great job guys and keep up the stellar work.

Can't say enough good things about them! Customer service is amazing. Always there to help out…read morewith products, service, and/or just questions. Family owned and operated local business that truly cares about you. We have been calling on them for years for all our spa needs. They always deliver exceptional customer service and go above and beyond to make sure you are completely satisfied. Highly recommend giving them a call!

I needed the electric start fixed on the snowblower, it had quit working in Jan 2015…read more Used their pick-up/return service and the fall tune up which was a reasonable charge. Explained about the electric start, expected additional repair charges, but it was fixed at no additional cost! When the first snowfall happenned I doubted it would work right, but it started like brand new!! Had the best possible experience with their service!!!!

We have a lawn mower that was leaking from somewhere. We asked if they could pick it up and give us…read morean estimate once they found out what was wrong. They came and picked it up and said since it is the end of the season they could get it fixed quickly. We called them after one week to see if they found something and how much it would cost. No call back. We called again a few days later and no call back. Went to the store in person and they said the mechanic was sick and it was going to cost $500 for the seal, service and delivery. We asked if they could call and give us an update on when it should be ready. Week 3 still no call. Went back in and they tried to give the same excuse that the mechanic was sick and they needed to order the part. We weren't happy and advised them that we needed it done asap and wanted a call. 4 1/2 weeks now and nothing! Got the run around and wanted to talk to the manager. Was told that the manager was the owner and they would see if he had time. Came back that he was to busy. DON'T TAKE ANYTHING TO THEM FOR REPAIRS!!! This isn't the first time we have gone to them and it usually took 3 weeks With chasing them.

We had American Fireplace install our fireplace, as did my sister-in-law. Our installation was very…read morewell done, incorporating a special grate. We chose the tile and the principal designer, Erin Sharp, designed a fireplace around these. See photo with green tile. My sister in law had a fireplace window crack. She called, and Erin had a technician there the next day to fix a flaw and replace the window. The fault was with the manufacturer, not the installation. So I recommend this shop highly for design, installation, and service.

On 7/19/2023 Dan and his sidekick came out and cleaned our propane fireplace. When they left…read moreeverything seemed to be working great. However, when I turned the fireplace/pilot off and turned off the propane line the problems began. When I turned the propane line back on and attempted to light the pilot it did not work. I called the company and reported the issue. Dan responded that pressing the "flint" button 3 times rapidly should cause the pilot light to work . I did as Dan requested but the pilot did not light. The final solution Dan offered was to lift the window on the front of the unit and light the pilot using a firestick. This worked but I am very dissatisfied with the need to always lift the glass and use a firestick to light the pilot. I suspect that during the cleaning process the lighter mechanism that is the standard way the fireplace manufacturer expects to light the pilot was misaligned with the burner. Dan never offered to come out and review the issue on-site.

John at Hearth Expressions (Minocqua) recently installed a Lopi Answer in our home. John was…read moreextremely professional, responsive and punctual and the installation was performed beautifully and cleanly. He really knows his stuff (he immediately knew how to deal with a difficult roofing situation our house presented for the stack). We have since used the Lopi Answer a number of times and it is a joy to use. It is an excellent product combined with great service and installation.

From the owner: Hearth Xpressions Provides Wood, Gas, and Pellet Fireplaces, Inserts, and Stoves to the Minocqua,…read moreWI Area.

Of the several chimney cleaning services we called in the Northwoods, Ray's was the only prompt…read moreresponse. He was very easy to communicate with as we worked to find a good appointment time. He came when expected and did his job. Called me right away with results and his findings. Sometimes it is a challlenge to find good service in the Northwoods. We will definitely be calling Ray again!

Can't get ahold of this business. Phone is full. Better choices out there in Eagle Riverread more

One of the best I've met! Was thinking my 30 -year-old…read moreoriginal A/C was needing replacement..... NOPE!! Ray inspected, and two days later came out and checked the 'charge', and then cleaned the condenser. Son-A-Gun! Everything worked as it was supposed to!! Both Lisa and Ray are very cordial and genuine. There could never be a-higher recommendation. Practical, honest, and common sense. Saved us thousands of $$$$$!

We have used Ray's Heating & Cooling for 30+ years. They have always been timely, professional,…read moredependable, and provide quality service. We highly recommend them!

Great business. Great crews…read more Fair priced. Trustworthy. Used for fireplace cleaning and chase replacement/installation. Owner is a fair honorable person who stood by his work and when it became an issue that needed work that was beyond their scope...immediately made the arrangements for the completion of the job. Recommend and will use again.

My old masonry chimney was in dire need of replacement. The crew from Advanced Chimney Specialists…read moredid an excellent job at rebuilding it to better than new. The whole process from estimate to completion has been spectacular. Fair and honest pricing, excellent communication, quality materials, stellar workmanship, and great people to work with. We highly recommend!