Great service , beautiful store and had items in stock!!!…read more We wanted a smaller 3 pc set for our porch. Several other places told us 6-9 months Here they had a lovely set including cushions ready for delivery within 7 days . Wonderful!! We will be back for a patio set soon. Thank you

TERRIBLE!! STAY AWAY!! Our family purchased an item that they had to order (not one mention of it…read morebeing a custom order). Once we got it home, it was determined the new fireplace wouldn't work for our space and we had to return it. They are charging a 20% restocking fee!!! Never once did they say anything about it being a "custom order/20% restocking fee." I tried to understand why the restocking fee; they said it was to mail the fireplace back. WAIT!!?? It's going to cost them $500 to mail it back to the manufacturer?? I offered to pay the shipping to return it to the manufacturer if that was the issue. They weren't interested in that; they want to collect their $500 "RESTOCKING FEE." We have done a lot of business with this place in the past. In fact, this past Spring, we purchased a large chimenea that is already cracked straight up the middle. It's ready for the trash. This place sure has gone downhill over the last 5 years that we've made purchases with them.

The showroom in Indianapolis Keystone Fashion Mall is absolutely fabulous and the store manager,…read moreJamie, is incredible to talk with. I can't wait to purchase my own unit. These things are awesome!!

Worst experience and customer service! Don't buy from them! We bought a table in the Indianapolis…read moreshowroom that was the floor model. Fell in love with the table. The sales rep said there was one other like it but in Arizona and is damaged so they can't sell. It took them 5 months to deliver our table but guess what, it was the damaged table from Arizona. They put the table we bought back up for sale. I've filed complaints with BBB and the State attorney general and called a lawyer as this was a bait and switch. They knowingly delivered us a damaged table and will not make it right. Kelsey will not take your call or call you back. Their service reps read off a script and are the worst! Never buy anything from them! The sales reps are friendly but for the amount of money you pay for their product, you will not get the service you would expect and they will not help with damaged products. I have pictures proving this and they won't honor what we bought with the correct table. I would never ever recommend buying anything from them because the after you give them the money they are done with you.

White's offers extraordinary customer service. We were greeted when we entered and asked if we…read moreneeded help finding anything. Several other clerks also asked if we needed assistance. Russell was very helpful. I was looking at gardening boots, but they didn't have my size. Russell called their other store and was able to offer some options. He was engaging and friendly. The store offers an array of grills, power tools, paints and general hardware supplies. The shelves are remarkably well organized and neat. Many shelves were empty as I assume they are preparing for spring inventory. Many items were on clearance including Yetis so there are some great deals. In the entry alcove is a fascinating history of the hardware store's evolution. The history dates back to at least 1889 when the store was located at 110 West Main Street in Carmel. The store has been owned by four families start with O. W. Nutt prior to 1889. Steve White bought the store in 1984 and built the current location on Rangeline Road in 1989. I love that someone took the time to capture the history. There's plenty of parking in their private lot. You can only enter or exit going north in Rangeline, but the roundabouts make going in the right direction easy.

Great staff who are super friendly. Well stocked with everything you need for home maintenance and…read moreeasy to navigate. Prices are pretty competitive for the area.

Great neighborhood hardware store with a broad selection of items - this time it was an air filter…read morefor a lawnmower. Last time it was Fox Urine to repel rodents. Another visit for a hose clamp. Knowledgeable and helpful staff are friendly and efficient.

White's Ace Hardware is a great place to shop and get helpful advice for all of my home projects…read more I've always found them all to be very helpful, professional, and friendly.

David exceeded our expectations. I wish I would have taken a before pic because he did a incredible…read morejob with our grill. He was able to remove years of grime and grease. He meticulously cleaned every inch of our grill, disassembling and reassembling. It looks brand new. We will definitely hire David more often.

I've sued David twice and have been happy with the service both times - I think he does a great job…read morefor a very reasonable price. I would highly recommend!

The store always looks clean and organized and the manager is above and beyond. It would be a…read morepleasure to work in this establishment.

I stopped in today after striking out at Lowe's and Home Depot where nobody could help me find what…read moreI needed. From the moment I walked into White's Ace Hardware at Geist, the experience was completely different. Kim went above and beyond to help me track down the exact screws I needed for my car stereo install. She was knowledgeable, patient, and genuinely cared about solving my problem. This made my entire week. I will forever choose Ace Hardware at Geist over the big box stores. You have a customer for life!