When it comes to network issues, Ryan of C! Tech is my go-to guy, every single time. Once I…read morecouldn't figure out how to hook up my printer to my wireless network, and it was driving me crazy because theoretically, by every measure I took in the "how to" stuff, it should have worked. But I didn't, so I called Ryan, and he was over in an impressive amount of time. Within minutes he figured out that it wasn't me, it was my router, and proceeded to do that geeky voodoo that he does so well, and like magic, it worked! That's just one example of the awesomeness that is Ryan Meray of C!Tech Solutions. That, plus his quick response time, his patience, and his incredible sense of humor are only a few reasons why I highly recommend him to anyone who is having computer or network issues. Knowing I've got Ryan as my Official IT Witch Doctor, I'm no longer frustrated or afraid the world is going to end when stuff isn't working right on my home network. He has saved me headaches on multiple occasions, and has been kind enough to not shrink my own head in the process. :)

I would give zero stars if it were an option. They held my computer for 3 weeks without repairing…read moreit. Excuse after excuse for why they wouldn't look at it. Then when I tried to pick it up they wanted to charge a $100 inspection fee!!!! Worse experience ever. I ended up taking my computer to Micro Center who had it up and running in 2 days & $85 total. C! tech is a joke. No mistake. It was C! tech. Seems they don't want to fess up to doing a poor job. Business that I own was gone one that did business with C!

quick call back to internet inquiry on an Anus laptop problem, speedy scheduling for repair - and…read morerequired part replacement completed same day as drop off. I felt it was just luck, but with great communication, customer service and reasonablbe technician fee; its more about how you do business and treat your clients. I will no hesitation to call on this group again. Best experience with a computer repair show - ever!

My Lenovo laptop started to show signs that is was dying so I reached out and Scott(owner)was…read moregreat. He was very helpful over the phone in diagnosing the problem. As I feared, the machine was on it's last legs. Within a few days I took it into Scott. He did all he could to try and save it but unfortunately it was too late...but that's not the end of the story. Scott was very diligent in finding me a more updated Lenovo laptop at a very good price. In today's world I often find excellent customer service to be rare. Not the case with Scott! I highly recommend him whether you be an individual or business that is experiencing computer problems. Daryl Harris

I had an old Mac Book that I tried to get fixed in downtown Rochester but not a single business was…read moreable to take it in the day of. I was told I'd have to wait a few days before anyone could fix it. That's when I brought it into Speedy Techs and Mike was able to diagnose the problem right away and told me on the spot how much it would cost to fix. The prices are very competitive and I will definitely be going back in the future for anything computer or tech related.

I bought two computers from this company and recommend this place for repair and refurbished…read more computers been going there for years

I would definitely recommend United PC Tech. I have used them numerous times and each time they…read morehave been very prompt, honest, and reasonable. I recommended them to many friends and they have also said that they're very happy with the service they received. I will give them a five stars out of five stars and again I would hardly recommend them.

Brought my desktop in for a simple(but not so simple for me) install. When I first called, the…read moreperson who answered told me where exactly to look online for my issue. He tried helping me educate myself for no cost, but I gave up. Brought my PC to this team and they knew exactly what I wanted/needed service was quick. The PC was even cleaned after their service. 10/10 for communication. Service. Performance quality. All at a VERY reasonable cost.

this place is excellent! my data was hacked! cory was…read moreamazing! he helped reset and clear all items from my iphone! he was patient , kind and professional!! waaayyyy better than the phone store... and quick too and cheaper than best buy! i definitely recommend this place ! ... and my new bff cory

A number of Downriver tech support businesses are incredibly dishonest; I've gone to a few…read more(including one which stole our new, authentic powercords and replaced with an off-brand, chewed up one they said was ours and put bloatware on our PC!), but I was incredibly relieved to have run into this one. I did a dumb thing that I knew was a dumb thing and my PC suffered for my transgression. I called them because a different place I was originally going to call didn't answer and I'm really glad this one did. First and foremost this is FEMALE FRIENDLY which seems like a silly thing to highlight, but based on the other places I've been to, you either get creeps or people who talk down to you. They didn't here and were both kind and professional, a rarity in any business. Secondly, they ran me through some things I could do on my own for no charge. Let me reiterate this, an employee of this business, for no charge, offered me a solution that their business specialized in. This is above and beyond and again, for free. This is as honest and considerate as it gets, especially in a field where people tend to take advantage of those who know less than they do. If you're looking for somewhere that actually is honest and affordable (I was given a quote for the issue and it's cheaper than other places -- especially if you take advantage of the coupon they have on Yelp!), this is the place to go in my vast experience dealing with family members and their messy PCs. The issue I have goes further than what I had initially thought, so I'll be taking it in to them and reporting back but in the meantime, in terms of actually dealing with a variety of Downriver PC businesses (for phones, gaming systems, and PCs), this was definitely the least painful experience I've ever had, including using Best Buy's Geek Squad for a family member. The experience was pleasant enough that I felt hopeful and am willing to write this much on Yelp over it. :)

I can't say enough about Doug. After receiving a non-working gaming PC on Christmas morning, he was…read moreable to quickly fix and put the biggest smile on a 13 year old boys face. Doug came into the office to help me out and even followed up to make sure it was still working once I got it home. What incredible service! I would recommend this company to anyone.

Awesome service! I'm very pleased with Icon Computers swift action to down-grade an OSX on a recent…read moreused Mac Laptop. Without hesitation, they understood exactly what I wanted and why. Apple Inc. would have given me alot of back talk about down-grading an OS. Icon's computer service was fast, complete and they were very generous with other options with great out-the-door pricing. There are many using older Macs -- some simply needing minor service etc. Good to know Icon is there with very ample hours of operation!

I have been a customer at Icon Computers Megastore for several years. The staff and owner go above…read moreand beyond ..great prices on new and refurbished computers. There is a range of prices and computers and phones are affordable for every price range but best of all is the great customer service. I highly recommend theme

I had a great experience with this PC shop. They did an excellent job repadding and repasting my…read moreGPU--my FPS jumped from around 70 to over 165, which was a huge improvement. They also saved me from making a bad purchase by giving honest advice. The owner is fantastic to deal with--friendly, knowledgeable, and very efficient. I also had my PC diagnosed there, and he quickly identified the issue, ordered the necessary parts, and had everything installed within just three days, all at a very reasonable price. I highly recommend this shop to anyone looking for quality service and great value.

I have a home office. I live off my computer. It died causing the inevitable stress…read more I called Orange for help, was told to bring it in and left in no time after a great cup of coffee, an upgraded video card. extra ram and an working machine. Kal is the best.