quick call back to internet inquiry on an Anus laptop problem, speedy scheduling for repair - and…read morerequired part replacement completed same day as drop off. I felt it was just luck, but with great communication, customer service and reasonablbe technician fee; its more about how you do business and treat your clients. I will no hesitation to call on this group again. Best experience with a computer repair show - ever!

My Lenovo laptop started to show signs that is was dying so I reached out and Scott(owner)was…read moregreat. He was very helpful over the phone in diagnosing the problem. As I feared, the machine was on it's last legs. Within a few days I took it into Scott. He did all he could to try and save it but unfortunately it was too late...but that's not the end of the story. Scott was very diligent in finding me a more updated Lenovo laptop at a very good price. In today's world I often find excellent customer service to be rare. Not the case with Scott! I highly recommend him whether you be an individual or business that is experiencing computer problems. Daryl Harris

If you are looking for an outstanding, professional, knowledgeable, honest computer technician LOOK…read moreNO FURTHER! I was blown away by his diligence, efficiency, patience and above all in these economic times...PRICING. Not only did he removed the malware, additional viruses, he also updated my Toshiba 8.1 to an 11! not to mention, he located and installed an affordable battery. J did so many upgrades to my 2014 laptop I AM SPEECHLESS. It runs at lightning speed with many features & protections. It's like having a new laptop. He even organized my folders & cleaned my computer! I can see why he has a 5 star rating. He is very gifted in computer technology & goes over and beyond for his customers. I guarantee, you will recommend him to all your family & friends.

Wasn't able to work with him, since he only takes cash. We would like a record of our transaction…read morein case of a problem, so we would only do a credit card transaction. He was prompt in his answers and willing to start work quickly, however.

A number of Downriver tech support businesses are incredibly dishonest; I've gone to a few…read more(including one which stole our new, authentic powercords and replaced with an off-brand, chewed up one they said was ours and put bloatware on our PC!), but I was incredibly relieved to have run into this one. I did a dumb thing that I knew was a dumb thing and my PC suffered for my transgression. I called them because a different place I was originally going to call didn't answer and I'm really glad this one did. First and foremost this is FEMALE FRIENDLY which seems like a silly thing to highlight, but based on the other places I've been to, you either get creeps or people who talk down to you. They didn't here and were both kind and professional, a rarity in any business. Secondly, they ran me through some things I could do on my own for no charge. Let me reiterate this, an employee of this business, for no charge, offered me a solution that their business specialized in. This is above and beyond and again, for free. This is as honest and considerate as it gets, especially in a field where people tend to take advantage of those who know less than they do. If you're looking for somewhere that actually is honest and affordable (I was given a quote for the issue and it's cheaper than other places -- especially if you take advantage of the coupon they have on Yelp!), this is the place to go in my vast experience dealing with family members and their messy PCs. The issue I have goes further than what I had initially thought, so I'll be taking it in to them and reporting back but in the meantime, in terms of actually dealing with a variety of Downriver PC businesses (for phones, gaming systems, and PCs), this was definitely the least painful experience I've ever had, including using Best Buy's Geek Squad for a family member. The experience was pleasant enough that I felt hopeful and am willing to write this much on Yelp over it. :)

I can't say enough about Doug. After receiving a non-working gaming PC on Christmas morning, he was…read moreable to quickly fix and put the biggest smile on a 13 year old boys face. Doug came into the office to help me out and even followed up to make sure it was still working once I got it home. What incredible service! I would recommend this company to anyone.

Awesome service! I'm very pleased with Icon Computers swift action to down-grade an OSX on a recent…read moreused Mac Laptop. Without hesitation, they understood exactly what I wanted and why. Apple Inc. would have given me alot of back talk about down-grading an OS. Icon's computer service was fast, complete and they were very generous with other options with great out-the-door pricing. There are many using older Macs -- some simply needing minor service etc. Good to know Icon is there with very ample hours of operation!

I have been a customer at Icon Computers Megastore for several years. The staff and owner go above…read moreand beyond ..great prices on new and refurbished computers. There is a range of prices and computers and phones are affordable for every price range but best of all is the great customer service. I highly recommend theme

I had a great experience with this PC shop. They did an excellent job repadding and repasting my…read moreGPU--my FPS jumped from around 70 to over 165, which was a huge improvement. They also saved me from making a bad purchase by giving honest advice. The owner is fantastic to deal with--friendly, knowledgeable, and very efficient. I also had my PC diagnosed there, and he quickly identified the issue, ordered the necessary parts, and had everything installed within just three days, all at a very reasonable price. I highly recommend this shop to anyone looking for quality service and great value.

I have a home office. I live off my computer. It died causing the inevitable stress…read more I called Orange for help, was told to bring it in and left in no time after a great cup of coffee, an upgraded video card. extra ram and an working machine. Kal is the best.

I bought two computers from this company and recommend this place for repair and refurbished…read more computers been going there for years

I would definitely recommend United PC Tech. I have used them numerous times and each time they…read morehave been very prompt, honest, and reasonable. I recommended them to many friends and they have also said that they're very happy with the service they received. I will give them a five stars out of five stars and again I would hardly recommend them.

Kind and courteous and knowledgeable. Reasonable prices. Solved my issues quickly…read more Got they parts I needed quickly too.

I'm a lawyer of 42 years experience & have had many repair services for my office computer system &…read morethen when I switched to working from home. I used the services of Chris the owner of COMPUTER SYSTEMS REPAIR this August of 2021 to service 2 of my desktop computers (on the older backup I'd already cannablized my 3rd computer that had a burned out motherboard & removed it's graphic's card & RAM to upgade my 2d older computer & downloaded the appropriate drivers & it was working well but the read indicated I only had 8GB of RAM rather than the 16 I'd installed. My primary computer's HDMI port on the graphics card had stopped functioning. I called Chris COMPUTER SYSTEMS REPAIR & he was very friendly & easy to talk with. He answered a question I had that was totally unrelated to what I'd called about, was up front about the cost of coming to my home across town, fixed the problem I was having w/the RAM on my backup computer & told him to let me know when he'd be charging for a 2d hour at which point he told me it'd take another hour to completely make sure the fix for my primary computer's graphic's card was the correct option & he wanted to run some tests at his shop & he could've completed that the same day but asked if it'd be ok if I got my primary computer back the next day, which was fine w/me. He completely resolved the problem with the bad HDMI port on the graphics card plus did a fabulous job resolving the peoblem with the RAM on my 2d computer, & did everything for the cost of 2 hours time including what had to be at least 30 minutes travel one way (I chose to pickup my computer the 2d day) & answered at least a dozen other questions that had piled up over time & all for a total out of pocket of $195. Honestly, I wasn't certain that my problem on my primary computer was even the HDMI port for I was not getting any picture & switched out several cords & was resigned to buying a new desktop for about $1200, so I feel I saved myself $1,000 & now have a knowledgable repair guy who comes to my home for a reasonable price of $45 as I'm in Royal Oak & he is in Mt Clemans. I don't believe he charges for travel time if he doesn't have to go as far as he did in my case, but $45 to come from Mt Clemens is a good deal & I feel I'm as tech savey as the average person, yet he diagnosed & fixed the problems on both computers, oh & switched a hard drive from the cannabilized 3rd computer to insert it into my 2d computer to give me 3 internal hard drives on that computer, & all for a total of $195, which anyone reading this knows they'd have paid a far far more if they'd taken the 2 computers to the Microcenter or the so-called "Geek Squad" at Best Buy or called some other private shop that services office computers & so forth. Chris & COMPUTER SYSTEMS REPAIR was EXTREMELY TECH KNOWLEDGABLE, AND EXCEPTIONALLY gracious, friendly, forthcoming with answers to whatever questions I asked & REASONABLY PRICED. HE IS WHO I WILL CALL FOR ANY FUTURE PROBLEMS ASSOCIATED WITH MY COMPUTERS OR THE SYSTEM I HAVE THEM RUNNING ON. ABSOLUTELY 5 STARS FOR QUALITY OF SERVICE, KNOWLEDGE, FRIENDLINESS, SPEED & PRICE.

I recently had a catastrophic failure of a hard drive and needed to retrieve the data. Since I…read moreneglected to make a proper back-up of my data, this would prove to be a costly endeavor. I was referred to Data Recovery Group by a computer professional who said their success rate was very high. I took the failed drive and a replacement drive to DRG. They were able to recover all software from the failed drive and place it on the replacement drive in a couple day turn-around. Their prices aren't for the feint-at-heart, and they might be out of the reach of a typical home computer user. For me, it was a business decision and I was able to retrieve valuable files, so the price issue was a moot point. A great business to have right in the Metro Detroit area. I hope I never have to use their services again, but if I do, it will be with confidence that I avail myself of their services. Go to their web site to see a list of all the services they offer. They work on all operating systems, as well as various types of media storage. They can remove viruses from your drive, or system. Accidentally delete files or email - they can help you. Forensic data services are also available.

As a very experienced techie person, I should have known better and maintained a robust backup plan…read morefor all of my data. My backups were more casual, and not nearly as frequent as they should have been. In all of my years of building my own systems, I have never experienced a hard drive failure - until about 3 weeks ago...on a drive that held my most important data (tons of photos, my wife's business files and marketing collateral...and much more). Resigned to the fact that if I wanted my data (or a chance at it), I'd have to find a recovery company. I spent a few days doing detailed research and did not come up with any company I felt comfortable with (pricing, customer reviews...etc). I was referred to Data Recovery Group by a trusted friend, and after one call, I shipped my corrupted drive and a new donor drive - along with a little prayer for success. About 2.5 weeks later and I learned that these folks were able to save the majority of my data. They emailed me a text file of the directories and data to review, and to my surprise and delight, everything I was hoping for was there. Received my drives back today and quickly backed everything up to the cloud and 3 additional (local) places. Data recovery is not "cheap" by any means, but if you need your data back - I would recommend these fine folks without hesitation! I am very thankful for their services and results. Learn from my mistake - back up your data! At some point, your drive(s) will absolutely fail.