my last review "disappeared" nice look, even worse than before. this location is the worst. terrible employees read more

They closed around noon with a little sign that cannot be read as you walk in. The door is open. They say they will open at 4pm.

Absolutely horrible, rude and dismissive, if not passively aggressively disrespectful Showed up 35-40 minutes before closing and the two on staff actively chose to ignore me hoping not to take my order, I guess. Zero stars would be appropriate Get a clue read more

Hadn't been to a Firehouse in a while. I got the New York Steamer. It was pretty delish! Next time I will add onions. The restaurant was clean and neat. I was a little surprised how tall the counter was. I am 5'6 so anyone much short than I am will have trouble seeing over. The service a fast and efficient. They were not rude at all, but I could have done with a smile. All in all I was happy with my meal and will go back again. read more

Great customer service. Went in there about 45 minutes before close. Food was prepared fast and fresh. Thank you!

I absolutely love it here. The manager is amazing and super nice. I pass another location to come here. The other location always gives me a hard time because I get a pound of turkey. The other store won't do it and says it takes to long to weigh it. This location however is always happy and willing to do it. Thank you guys for being so awesome read more

This Firehouse Subs continues to offer quality service & food. I even got to use points for a free medium sub when we ordered another one. We will keep coming here! read more

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This was the perfect place to go to get a sandwich for the beach. I ordered the steak and cheese on gluten free bread. It was very good and filled me up. It took awhile for my friend and I to get our sandwiches though. We waited over 20 minutes, even though, when we walked in, there was no one waiting ahead of us. They did take precautions about gluten and were very friendly. I was able to change what toppings I wanted on the sandwich easily as well. read more

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Gotta say that the Italian sub blew me away! It was far superior to Publix and Subway. I highly recommend it!

Placed an order for a steak and cheese sub through DoorDash. Got someone else's order. The receipt on the delivery bag was right the sub was wrong which means my sub went to someone else and I got their order which is not door dashes fault to be clear. Girl at the shop was apologetic and nice when I called to let them know, so that was a positive, the only one I'm afraid. Can't eat the sub I received either because it's is something I don't like at all. Door dash did refund the money for the sub. Thankfully read more

Put tomatoes on my salad when clearly stated not to. Poor quality food not fresh or impressed

Overpriced, not really that good, just too much bread not enough protein. Too much lettuce

Great service & always great subs. Ordered 3 turkey subs. All were as ordered. Fresh bread, tasty turkey. We order from here as often as possible. read more

Ordered two sandwiches online an hour and a half before the scheduled time and they still aren't ready 20 minutes after the allotted time. Manager and I'm assuming the franchisee owner tells me "sorry, nothing we can do, they're working on it" Just a horribly inefficient way to run a restaurant. Thanks for nothing and for making me late to meet my son for lunch. read more

If you have a 1/2 hour to wait for them to make your sub it may be the place for you. Way too slow or understaffed. Won't return

Food is awesome...very friendly people working. Clean environment. Christmas decor looks very good. Subs are hot and fresh

I love leaving positive reviews and I really don't like leaving negative ones but sometimes you gotta do what you gotta do, I guess. I have ordered from them through GrubHub two times this week both a little before 8 PM. Both times they have said they'd gotten the order and they'd have my food to me within the hour. Both times, two minutes later this Firehouse Subs location would cancel the order and the email explanation I got both times from GrubHub was that they are no longer accepting delivery orders? I get when it's fifteen minutes before closing time, but over an hour before closing time? I am curious if they lock the doors an hour before closing time. Either way as someone who worked in food service for years and never stopped taking delivery orders until fifteen minutes (or 30 minutes at the most), I just don't understand why they can't make one sandwich for delivery with over an hour to go... I'm not saying it's a bunch of lazy teenagers just waiting to clock out and so they stop doing their job an hour before closing, but it is sure what it feels like. Anyways, it is what it is, but I just had to put it out there because it's happened twice in a week and three times overall. I mean, if you don't want to make money, why run a business? read more

This is a brand new store so I wanted to give it a try. They were busy on a Sunday afternoon. Plenty of staff on hand. Got the Hook & Ladder medium sub to go. Very well packaged, extra Star just for the Togo box. Very good sub, juicy & the texture of the meat is soft, they put care into making their subs. I'll be back. read more

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Today was my first time eating at this establishment. Ordered the New York steamer. Mid way through my sand which I bit down on something extremely hard. At first I thought it was a bone. Upon spitting it out it turned out to be a marble. Like, what kids played with in the 50's. I called up there to advise on what happened. Manager explained they use marbles to move tickets or some crap. He offered to make me another sub. Didn't offer to refund my money. After this experience do you think I want a free chance at eating some other gross shit? Thankfully I didn't crack a tooth or something. Don't recommend and will never go to a firehouse sub again. read more

Firehouse Subs - Sub with hard marble filling - Fast Food Near Me - Tarpon Springs, Florida

Always delicious and efficient. Staff is very friendly and store is clean. Thank you!

I ordered a turkey and cheese medium sub with just lettuce. I waited 15 minutes for my sandwich and there were only 3 other people in the restaurant, all of them already had their food. They were hyper focused on pickup orders and catering. I was disappointed on how long the process took, for something so simple. read more

Firehouse Subs - Fast Food Near Me - Tarpon Springs, Florida

Not very friendly and slow, will not coming back again! So many other options closer and cheaper that value their customers.....

We get subs here often. Love the hot subs. They have a good gluten free sub bun that is very good. Give them a try. I order online and pick up maybe twice a week. read more

I was looking for a good fresh sub and tried Firehouse. The service from the employee was excellent as she was very friendly and helpful. I ordered their signature sub (Hook n ladder) and was very satisfied. The interior was clean and comfortable. All sandwich ingredients were fresh and tasty. They have excellent parking availability in a plaza that is not very busy. Prices are reasonable for the size of the subs which are good sized. read more

Always reliably good. Quality food worth the price. I recommend the hot subs and a sweet tea.

Came here twice. Still the best and friendly service and loved the food of course! I would recommend this place to anyone

We ordered through the app and got all of our delicious sandwiches ready to go. I waited a few min and got to hear the manager building his crew up and thanking them for doing such a great job. In these uncertain times, it's so nice to hear positive motivation. read more

This is my favorite Firehouse Subs location. Kind staff and awesome food as always! Any time there was a mistake, staff has always been quick and efficient to fix it. read more

Called in at 12:45, employee said 5 minutes it would be ready..didn't get my food til 1:21 sat inside for about 25 minutes waiting for one sub only to find out it'd been ready and on the stand behind the counter. Bread was soggy from sitting in sauce won't be coming back to this firehouse. read more

Awful, awful, awful!!! I just ordered from here and had it delivered through Uber Eats. The delivery service was great.... the food and even ordering process was TERRIBLE!!! When ordering, I read the descriptions for the sandwiches as my husband HATES and will not eat anything with mayonnaise on it. I was sure to pick a sandwich that had no mayonnaise on it. I also created my own sandwich for him for leftovers, obviously did not ask for mayo. In the comment section of both, I requested that they put jalapeños, salt & pepper, & vinegar & oil on the sandwiches...... NONE of those things were added to my sandwiches, I was given the wrong meat in the sandwich that I "created", and they REQUIRE you to order $1.99 drink with each sandwich. I tried to unclick the drink option but it even says next to it, REQUIRED. As a long time citizen of Tarpon Springs, I truly want to see these businesses succeed. However, after having to throw away all but $6.00 in drinks - which I didn't want in the first place- and 1 sandwich that was mediocre at best, I will certainly not be going back here!!! In fact, I'd give them a lower rating if it were possible! read more

Great spot for a good hot sub. Love the Italian. Easy process to order ahead online and pick up from the rack when you're ready.

I love firehouse, and this location is by far my favorite one.:) Very festive for the holidays, and everyone working was very nice and served as fast as possible! read more

Fast service and great sandwiches. Ordered for pickup and food was ready on time and hot. Definitely coming back

This place gets it! Greets their customers, friendly attitude, very attentive and efficient! First time I visited last month I had a problem with my online order. They were busy yet Lydia the manager gave me a minute of her time to show me how the online order works. She was very helpful and still got me my subs within minutes to me. My steak, cheese, onion and mushrooms was awesome so was the toasted Italian! This time when I visited I was greeted by Lydia (who remembered me) and Rebecca. Both so courteous and friendly makes you feel welcome. When I ordered my two toasted Italians Rebecca was very attentive and really into making them just right. And man were they delicious! This place rocks, they know how to treat their customers.. like family! Firehouse has a winning crew here! Thanks again, I'll be back!! read more

I love Firehouse and if you have one bad experience give some grace. I have never had a bad experience at any firehouse and this one was no difference. All five star comments but one person. Guess you can ignore that. Love these subs. read more

The hook and ladder sub was great. The staff wasn't overly friendly and the drink station was disgusting. The lemon and limes were disgusting and no lid on them. I love the sandwiches but they need to have better hygiene with the drink station and tables. The staff could bd friendlier. read more

Best subs hands down. No comparison to Subway. The steamed meat is tender and delish. I usually get the turkey which has so much flavor. I hear the Italian is amazing. Staff is very friendly. read more

I have gone to this location twice and the employees are friendly and fast making subs . Both times my subs were made perfectly and tasted great. This is the only location I will be going to for now on . read more