Horrible customer service. stood at the counter for almost 10 minutes while the teens behind the counter played on their phones. finally ordered my food and had to listen to one of the kids behind the counter gag over and over WHILE making MY sandwich and not wearing a mask. disrespectful and not friendly service. will not eat here again. read more

ABSOLUTELY AWFUL. Live in Chicago and the firehouse subs out there are amazing. Ordered the exact same sandwich for the both of us, and got two sandwiches totally opposite. Not toasted, and could tell the staff was upset we walked in 40 minutes before close. NOT RECOMMENDED. Got tow bottoms one one sub, and two tops on the other. Olives on one which never asked for. They were rude ASL. read more

Only 3 stars for the food. Nothing special, same thing at every firehouse you go to. At any time I walk in there are 4-5 employees and it somehow manages them to take 15-20 minutes to make my sandwich in an empty shop. The tables are always dirty and you have to wipe them down with a napkin (if there's any in the holder) and the drink station is always sticky. But they manage to find time to talk and hangout. I only keep coming because it's close to work. read more

I have visited this location a couple of Dozen times and several other locations in California and Utah and this one is the best I have had!! I once had a over cooked meatball sandwich and the owner contacted me directly to resolve the issue. I visit here about three to four times per month. Also they have one of the best reward systems for frequent diners. Twice as good as port of subs. Also they have several opportunities to get great deals mainly through email. The BBQ beef brisket is the sandwich they usually recommend and the sandwich I get about 90 percent of the time. The meatball sandwich is also very yummy. read more

Very disappointed with the customer service we received last night. The girls that were working were very snappy and not helpful. Didn't enjoy the sass we were given. read more

Firehouse Subs - Fast Food Near Me - Saint George, Utah

Not only was the service slow.... besides clarifying my order three times, they still got ot wrong. "No mayo" is not a rare or difficult task. read more

My meatball sandwich was wonderful. Everything I'd want in this type of sub. Plenty of cheese and a delicious red sauce. Service was friendly and helpful. My only complaint is the time it took to make the sub. I always give the benefit of the doubt however. I arrived as the only customer in line. The time was shortly after they opened and perhaps they were not quite set up yet. Will definitely be back. read more

Firehouse Subs - Decor at Firehouse subs. - Fast Food Near Me - Saint George, Utah

the food is always excellent and tasty . but the service isn't very good . i usually go in about an hour and a half before close when it's not busy at all and the girls working the counter are always in a bad mood with a bad attitude and make it seem like it's a huge burden on them to take my order . and just come off as rude throughout the entire transaction and i'm really not one to leave a review about a place but after the fourth time having this same experience in the last month i just felt compelled to . i always come back because the sandwiches are so good but after this last time of dealing with the employees bad attitude and just overall negative energy i don't think ill be back for awhile if at all . it's just not worth it . no one especially a paying customer should walk into your restaurant and have to feel unwelcome by the staffs demeanor and actions . read more

There was only 3 people in their lobby and it took 17 minutes to make 1 medium Italian sandwich! Worst firehouse experience..

I am quite pleased with Firehouse!! I have to start out by saying I've tried this place up in SLC and didn't get it. . . St George, you have it going on! I meet my wife and family here for lunch and the value was great. I couldn't believe how fast they were! Huge lunch line during a busy spring day in St George and they handled the crowd without problems. Our food came out piping hot, fresh and great portions. The soda machine was a fun touch. My wife has returned many times since our first visit. We have had nothing but great experiences here. The staff even gave my baby boy a fire hat on one trip! Going back to the value, you wont get more bang for your buck at any other sub places, I strongly believe this! To add a cherry to the top of this amazing restaurant's review, I was at a local ice-cream joint. The line was NOT moving and I was getting bugged. The nice lady behind us with a melting ice-cream cake asked "whats going on up there?" My wife and I let her in front of us. She was so sweet and funny as we talked in line. As she paid she handed us what looked like two business cards and said thank you. She said "sometimes it pays to be friendly and let people in front of you inline." She then told us the She and her husband owned Firehouse. She had given us 2 free meals. FIREHOUSE SUBS, YOU HAVE A CUSTOMER FOR LIFE! read more

Doorbell ringing as we walked in the door, spotting the firehose decor. Sandwich was a mess of yummy chhesy goodness. the drink selection machine left me options of every soda with every flavor you can think of. Employess were enjoyable, giving the kids firehats was a nice touch. There is also counter of hot sauce flavors from hot to hottest. watch out for Daves hot sauce. whew. i would have given this place a 5 but when you walked there was dirty floors everywhere. and girls who had free time to clean it. There isnt a 4 1/2 either. read more

Firehouse Subs - St george firetruck painting. Huge! - Fast Food Near Me - Saint George, Utah

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I'm so disappointed in this location. Every single table was dirty today, dirt all over the floors and the bathrooms look like they haven't been cleaned in a week (worse than I gas station), the service is horrendous. The employees disappear in to the back and don't come out unless someone walks in which is horrible seeing that the place was trashed. Me and my father eat at fire house on a regular basis and this location is always dirty, we go to Vegas frequently and they are always neat and clean. This is a lack of management and needs to be fixed. I love fire house subs but I cannot stand the way this store looks and is ran. read more

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Always impressed with the online ordering and pick up. They are rarely wrong with the time it will take, and our food is always hot and ready to devour. read more

Yum! Third time here and each time equally delicious! Meatball sub is excellent. Hubby likes the Engineer. So far I like Club on a Sub best- but all have been great! They give a free sandwich on your birthday too. Love that! read more

Firehouse Subs - Fast Food Near Me - Saint George, Utah

If I reviewed this location 6 months ago when I moved here I would have gave it 5 stars. Came here at least once a week because my son loves getting the fire hats. Food was on point (maybe better) with all the other locations I have had in Vegas, friendly and very busy. Something must have changed in the last few months as reading the reviews, other folks have had similar experiences to mine the last couple visits. The last time I went was about a month ago and just thought they were having a bad day, customers were angry (one guy was livid at the workers as they were joking and playing around and he was waiting for over 20 minutes for a sandwhich). In St. George most places I have been seem to employ 13 year olds (maybe I am just getting old but them kids at Culvers can't even be in high school lol). I doubt the last two times I have been there anyone over 25 (nothing wrong with young people working if they are professional) it may be the last time I go. I walked in, knowing my order, nobody but one other person already eating inside, walked up to counter and waited a couple min while the kids were around the corner chattin it up. One employee called another one out and he came out and signed in to computer and then just stared off into the distance. Did not even say the usual "Welcome to Firehouse" "How can I help you", nothin. I finally asked him if he was ready and he was like "oh, yeah". Placed my order and got home and was missing my favorite after sandwich snack pickle. I ordered extra cheese, didn't get it. Asked for extra mustard on other, didn't get it. No straws for drinks, no ice in ice machine, this location also never has my favorite sweet tea. The floor and tables were filthy. No wonder nobody was in there when I went today just before dinner rush. For a place with about 6 people on staff at the time I went in, I would imagine they have time to do a little housekeeping. It also appears that Firehouse corporate has not made it clear enough to the owner that we have many options to dine at in this area and will gladly take our money to a place that wants to earn it. read more

Firehouse Subs - Fast Food Near Me - Saint George, Utah

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Not only Are these sandwiches huge and Delicious but customer service was amazing! We are new to town and needed a good new sub spot. We will be back. THX! read more

I love this place! The subs are always amazing and the staff is so friendly! I've had the cheesesteak and the meatball sub. Both are awesome options and they have all great deals! My only problem was that the floors and tables were quite dirty. It was hard to find a spot to sit and eat for that reason. We had to clean our own table off. Will still eat there next time we are in St. George, but please clean up more! read more

We went to Firehouse Subs for the first time yesterday. I was very surprised at the excellent sub I got. We will definitely go back.

I love the food here!!! The mac n cheese is the best!!! My only complaint would be how slow the food comes out but other than that the customer service is outstanding this place is definitely a GO-TO for me!! read more

I love Firehouse! BUT!! I've been to many many locations and this one is just not up to par on cleanliness. It was later on at night and beside me there was only one other person here and every table was dirty along with the floor. Need some work Firehouse. Also didn't get my welcome "welcome to Firehouse" :( read more

The sandwich I ate ruined my day. Mediocre at best, tasted like elementary school cafeteria food. But the service was good.

Worst service of my life. Completely butchered our take out meal and didn't do a thing to make it right. Not even an apology.

Firehouse Subs in St George Utah has Port of Subs beat by 20 miles, the one I had at Port of Subs fell apart in my hands worst bread ever, I know I owned a 5 star sub shop read more

I wish there was one by me!! I love this place. They have really tasty subs. Move over stinky old subway and hello firehouse subs. If you have a choice go here. read more

I loved firehouse subs but this location deserves a shout out. We went there for lunch on my wife's birthday, got the free sub through the app, and I ordered one for me as well. They staff was so nice. They wished my wife a happy birthday when they brought our subs. They were so fast and the quality of the subs was great, even better than other locations I've been to. Highly recommend coming to this location! Their management is doing it right. read more

The food tastes really good. The location can sometimes be a bit hectic due to the parking. Service was fast. Was pretty pricey for a sub sandwich though. read more

One star because that was the least I could give it. Place was dead (6.30pm on a Saturday) but there were 6 employees. Restaurant is so dirty that I won't be surprised if they get shutdown by the Health Department. Restaurant floor was dirty, counters, trash cans, sticky trays, soda machine... everything was gross. All kids running the shift and 50% of them looked high. Restroom was disgusting, papers everywhere and dirty floor, toilet bowl looked like one of a gas station in the middle of nowhere. My 12 year old heard foul language from the employees chatting behind the counter, several times. Terrible experience! read more

I like the chain. Hate this location. No regular promotions of the other chains. Warm fountain drinks. Bad service. Dirty bathrooms. All the soresens chili sauce bottles were empty. Poorly ran, poor quality. read more

Personally I don't think I'm very picky but I wasn't a very big fan of what I ordered this evening.. My husband and I split two different subs so we could try a few things here.. I did the #10 and it was called a something brisket.. It was okay.. Would I order it again not likely.. However the reason I decided to try this place Is because my grandparents are on obsessed with this place and swear by it and that's what they told me to order.. Next we ordered the #7 again it was okay.. My husband didn't think there was enough meat and I noticed there was a few particals in the meat.. Not sure if it was grissel or fat or both?... However the staff was very friendly.. Place was very clean.. Lots of parking... And It was pretty quick service and the food was hot! Would I come back not likely.. But I guess it wasn't bad and maybe you will like it.. It's still better then subway! read more

Hey that is a better than average sub sandwich. Bread was fresher and warm. Sandwich was loaded. Better options and choices than the other chain subs read more

Not really impressed. Had the NY steamer with no mayo. Bread was average but almost no meat. Not even close to the menu picture. Will be going to JJ next time. read more

So after a nine hour drive, and having nothing else open (it is a Sunday) we decided to give this place a try. First of all, the open sign was turned off when it was only 8:45 and the sign said they closed at 10 pm. We ordered a meal and a grilled cheese for my picky three-year-old. It was made with the heals of the bread. The customer service was horrible. A bunch of rude teenagers that didn't want anything to do with us. Never going to firehouse subs again. read more

Not a one star because the sandwich didn't suck. I think this Firehouse Subs held auditions for slowest sandwich makers and hired the winners. I walked in an optimistic 12 year old with dreams of a Turkey Club. I write this now, five minutes after receiving my sandwich with the shaking, arthritis-ridden hands that accompany my 84 years on planet earth. If I was dying of hunger in the middle of the desert and I had ten dollars, then I saw this F.S.s, I would eat the ten dollars. read more

I love this chain,and this location didn't disappoint. If was clean and the staff was friendly. My favorite is the brisket or the steamer.

I have been to many firehouse subs in the Dallas Texas area and I really enjoyed it. The chili was always very good. My experience here in st George was normal. The chili didn't have that good flavor like it usually does. I might if come at a bad time but the flavors were really bland. The staff was friendly and the place was clean. read more

I went to Firehouse Sub for my first time today. My initial impression was that $8.68 was a lot for just a sub. However, it was really good. I got a #10 which was some sort of 12" BBQ beef brisket. The meat was high quality, not the type you would find at subway. I didn't buy a drink but they had a really cool Coke machine that mixed flavors to create up to 120 options. Pretty sweet setup. read more

Firehouse is my go to sandwich shop. Their food is always fresh and delicious, sweet tea on point, and their meat is to die for. Service is always fast and helpful, and they have a killer hot sauce bar. What more could you ask for? Sometimes it can take a bit for your sandwich to be made if they are very busy, but trust me it's worth the wait. read more

Very consistent quality. Sandwich was warm and satisfying. I left pleased. Plus it stayed open until 9 pm which was hard to find around here. The service was friendly and the girl taking our orders made polite conversation. I got the club on a sub. Always a great classic. read more

Great sandwich and bread. It's not that there is something authentic about this place it is just very good. Staff was nice. Service quick and the place was clean. Only comment would be that I wish it were bigger for more seating. read more

On a road trip passing through UT and saw this Firehouse Sub and thought I would give them a first try. I wasn't impressed nor was I disappointed. It was just mediocre in taste and it didn't leave me wanting for more and running back in the near future. The service in this particular location was slow and the dining room didn't look to be well taken care of. The employees didn't seem to go out of their way for customers and the bathroom was also dirty. The toilet also did not flush in the men's room. Not the best first impression overall and I hope this location doesn't represent the others. read more