Went in there today for a very small order on a road trip, and the staff member was incredibly nice. Amazing how good Customer Service can really change your day. Thank you! read more

Food, delicious as always. Service-absolutely atrocious. The female with a left hand tattoo (sorry, she wasn't wearing a name tag) had the most unprofessional attitude. I walked in to order and she was gossiping with the other worker about another coworker. Every other word was a cuss word. calling her a "bitch" saying she was a "shit talker." Totally get it for you to be upset about whatever, but for you to do this with 5 customers in the lobby, and for you to do so for us to hear your entire convo is disgusting and disgraceful. Firehouse, I'm saddened by the employees behavior you employ. read more

The 3 individuals (2 girls 1 guy) working 5/7 @ 8:45 are absolutely kiiiilling it. I believe 1 girl came in just to help them. They are hustling beyond belief. Staying positive and attentive throughout an insane rush of about 10+ mobile orders and dine in customers flooding in. They are out of numerous ingredients which is not their fault and are making the best of this scenario. They seem short staffed and under stocked but without a doubt these 3 are carrying the store on their back. Pls provide them with the staffing and supplies they need to succeed!!! read more

The dude that made my sandwich the other day was so friendly and it was the best sub I've had in a long time. Very impressive. I will definitely be back when he's working! (visited on July 10th 2025) read more

Sandwiches are consistently great. Good amount of meat on their large sized subs. The employees are also usually friendly and polite .

They gave us a burnt sub, and the manager Alicia was rude on the phone about it she is the worst manager I have ever seen.

Never order delivery here on-line. We ordered 4 HOT subs, 2 potato soups and 2 bags of BBQ chips. It took 2 hours and cost almost $100. Subs were ice cold and the soup and the chips were not what we ordered. This only the second time we used them. Both times they royally screwed up our order. Never again. read more

Order wrong and they were basically so what you used a delivery service. How hard is it to make a sandwich and exclude the items you unchecked because of food allergies? Obviously too hard for these people read more

If I could leave zero stars I would. Absolutely appalling how dirty this Firehouse Subs was. Please clean this place up before you kill somebody from food poisoning. I wish I would've taken a picture of the fountain drink station that had chunks of slime and mold!!! I had to tell the staff to clean the machine. read more

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I should have left when the girl taking my order was scratching her scalp the whole time with long fake nails. Taking orders and then making sandwiches, gross. No hair nets on any of the girls, Long wait time for no reason. Ate the sandwich which was roast turkey but parts looked like I'm hoping roast beef I picked off and NOT dark brown turkey and suffered bad, burning heartburn, severe upset stomach the rest of the day. After one sandwich ruined my whole day, I. AM. DONE. read more

Firehouse Subs - a close up of a pill bottle - Sandwiches Near Me - Palm Coast, Florida

The only reason I'm giving this 2 stars is because The subs weren't the issue. We have gone to this location at least once a month for a few years. Idk if Covid caused them to lose the workers who actually worked or what. This is the 3rd time I've gone in 30 mins after ordering online to find my order not ready. Yet, the 2 girls behind the counter found plenty of time to giggle and chat while doing nothing. Last time they were giggling and when someone asked them where their order was they pretended not to hear them and walked away. Idk if these girls have never been socialized to speak with people, but it was like being at a bad high school party where the "cool kids" think they are much cooler than reality. I get that it's hard to find help but your employees just cost you another customer. There's plenty of sub places in PC ....guess Publix has my biz now. *giggle* read more

Stopped in for a quick sub on our way home. The subs were nice and warm and also tasty. We were the only people eating inside, the place was clean and well kept. I saw a sign in the window when we first got there that said "ask about our sub special of the day"...well, I did ask and she said they no longer do the "sub of the day special" I told her about the sign and she said they just haven't taken it down yet. read more

purchased a smoked brisket sub on 12/16/24, as i've done many times! it was all bread and very little meat! what happened! i hate that i put a good tip in the jar! they've lost a good customer unless they make it right! . attn: anna, guest services who gave me that sorry apology about making it better next time! there won't be a next time until you replace the sub or money i gave you at the belle terre restaurant! i am a senior, with limited income and "sorry " don't cut it! i will continue to warn others of your service/attitude as long as i have breath!! read more

Fire house is always my go for subs . Always really good if there is a issue they fix it right away and let you keep the mistake item only happen a few times especially if they are super slammed . I always get double steak sub toast my husband gets the steamer or Meatball sub . Can't go wring with any sub here. read more

I was hungry, they offered gluten free sub rolls, so I gave it a try. To start, they claimed the rolls were MEDIUM, but it was less than 6". I ordered a steak and cheese with peppers and onions. The veggies were the only flavor of the sub. Primarily because the steak was of the worst quality I've ever had with barely any on it. I had to open to the sub to see if they forgot to add the steak! The gluten free roll was soft and reminded me of sourdough bread, so that was the only good part about it. Otherwise, worst sub ever! I paid $12+ for NOTHING because I didn't even eat it and didn't notice the poor quality until I was already home. read more

First time. Usually go to a competitor. Food was good but the shock was the price!!! Just under $20 for two of the smallest sandwiches, two drinks, and two small bags of chips. I will stick with the competition. read more

Great subs and always helpful on new tastes that meets your needs. I tend to order the same great tasting turkey but friends have had great explores. Emergency Services friendly with discounts. Prices are high but worth every bite. You won't regret eating here. read more

Nothing bad to say here. Walked in, was greeted. Assisted in a timely manner. Food came out pretty fast. Looked as advertised. Very filling. And was delicious!! I got a cookie also, and it was delicious. It's a little expensive for a sandwich. But no more expensive than like a Mr. Pickles or any other specialty sandwich shop. The sandwich was good, so no complaints here. Good service, clean atmosphere, and good food....if I am ever back in Palms Coast and in the mood for a sandwich, I will definitely come here again. read more

Firehouse Subs - Chicken sandwich to go - Sandwiches Near Me - Palm Coast, Florida

Let me say this about the employees. Like everywhere else, I imagine it's difficult to find people who want to work these days. So the people working that day were nice folks. But something just wasn't right with the food. It tasted ok, but it seems that the pre-prepared meat was shredded and compressed. It was roast beef mixed with ham, mixed with turkey. Along with the lettuce, tomatoes, mayonnaise, by the time I got home the sandwich turned into a hot mess. Not too appetizing. Was the meat thing to save money?! You can't do that to deli meat guys! I'm sorry, I can't go back. read more

Excellent! Best sandwich around. Fresh bread - fresh ingredients - lotsa meat. What's not to like?

Have been regulars since it opened, after tonight will never return!!! The 3 subs we got were terrible, took them back to the store and the manager looked at the food and did not say a word just a blank look on his face. Not even a offer to remake or refund the money!!!! STAY AWAY!!!! ITS NOT THE SAME ANYMORE...... read more

Great sandwiches, speedy response. Keep me informed and arrived a little early than time promised. read more

I used to love Firehouse subs. Now I look elsewhere, primarily because of the poor service at this location. I've had about 4 orders in the last year, they always mess something up. Double meat? Nah. Side of Capt. Sorenson's sauce? Forgot it. These were TO GO orders, so as you would expect you have to check your bag to be sure it's complete. But.... do you really want to have to check it? NO! I've even been there 20 minutes after placing a TO GO order, being told it would be ready in 15 minutes, only to find out that they just started making it! And the quality just doesn't taste that fresh anymore. Sad that they messed up a good thing, but if you pay the least $ for your workers you'll get what you pay for. I have to assume they don't pay much, which means the workers really don't have to care. read more

I have never felt more welcomed and appreciated when leaving a firehouse. The manager was so attentive to the customers after they received their food, she thanked customers for their service in a genuine manner. I redeemed my birthday coupon and was given warm wishes by every team member before I walked out the door. Put me in an incredible mood and turned my day around! Such a wonderful team at the Palm Coast location! Highly recommend you stopping by- they treat their customers so kindly! read more

My favorite sub shop. I have not eaten anything on the menu that wasn't superb. Love it! I haven't eaten at Palm Coast location.

We are huge fans of this location. The employees are very friendly and helpful. The sandwiches are fresh, made to order and consistent. Highly recommend read more

Went to firehouse subs for the first time in a very long time and the first thing i noticed when i walked in was the young lady making subs had her long hair down.. first of all, that's unprofessional and unacceptable in the food business. Management seems to be clueless and the store overall feels dirty. The turkey sub i ordered was so small and lacked flavor/meat. Not to mention, they've messed up our subs twice! How hard is it to make an Italian sub with just meat & cheese? I'll stick with Publix subs where i know my money will be well spent. read more

The staff is always friendly. My sub is always made with perfection. I really like this location!! I wish they would bring back the rhino sauce (hint hint) it's my favorite! read more

Subs are good. I witnessed one employee making subs, rub his nose then continue working. The cashier also grabbed our cups from the inside. Not proper handling at all. It's a shame because they have great tasting food. read more

Great menu! Great service! Awesome subs! I have to say this is one of the best subs I've ever had! I highly recommend Firehouse! We got the smokehouse Brisket! Thanks for a great dinner! read more

One of the best fast food places. I always get the engineer sub on white bread and I like it a lot. The only negative thing is that a lot of the times the bread gets sogy when you get the sandwich to go. I told them that and they put in a box for me instead of wrapping it in the paper and it was good, kept the bread nice and crispy. read more

This place is delicious!! I love their meatball subs! The only problem with this place is their outrageous prices. It's crazy!

These subs are terrible, too much bread not much meat. Toppings are fresh but the quality of the meats used is in question (poor tasting meat) Roastbeef tastes like horsemeat. And besides nobody in their right mind would heat up an Italian sub with lettuce, onion & tomatoes... It tasted so bad, wilted lettuce with hot oil & vineger YUK !!! After one bite, the rest went in the trash, where it belonged, pure garbage!!! People were friendly The place was clean, but if you want a good sub, this is not the place! Sad to say but Publix makes a better sub, with NO MISTEEROIUS MEAT. read more

Awesome subs, great staff, we are loving our four large subs as we drive home to Delaware. Thank you for a great restaurant in a beautiful part of our country! read more

Oooooeeee, goooey, yummy, goodness! Freshly made steamed subs that'll make any mouth water with delight. Tip: don't forget to hit the hot sauce stand (about 25 to choose from!!) and load up your sammy before digging in. Orders may be called in or done online... very convenient! read more

New to the area, and happened in to the St. Augustine store and found the meatball sub was outstanding. We were thrilled to find the one right here in Palm Coast! Have been in for lunch several times, and not disappointed. Good stuff! read more

I typically have a great experience at this location. Friendly staff, always greeted, good food. But the last time that my family and I went at around 8 pm and the told us they were "Out of tea." Which my mom and I knew wasn't true. So she asked if the employee could brew some more. But he told us now and said "Well we usually only have like 4 people come in at this time." We also didn't get greeted and they just kind of stared at us as we walked in. Usually a pleasant experience, but not this time around. read more

I've only been here once but once was enough. The sandwich I ordered was good but their advertising is a tad misleading and the pictures on the menu and the actual food don't match. I questioned it and the girl behind the counter said not to ask her she didn't know anything. She just works there. I won't go back. read more

Employees always feel like they're on the verge of suicide, but the subs are fantastic.

I was in the area yesterday and stumbled upon this Firehouse location. Food was great and loved the service with a smile. The lemon cookies were great but I would have loved if there were Oatmeal Raisin cookies. Such an uplifting crew!!! read more