The service was really good. Very polite staff. The restaurant itself was clean, I didn't check the restroom to see if they were clean. The food was satisfactory, not too good or not too bad. I got the spicy Cajun chicken sandwich, the chicken was good, but it felt like the sandwich could have been toasted more. read more

Great flavor and taste! Would buy this again! Like the service. Hope to eat it soon. Keep it up!

Food is great, employees friendly. A little bit pricey but at least fresh and tasty. Much better quality than any competitor

This is my favorite sandwich shop now. The service is good. The workers are polite and helpful. My order is always made correctly. My favorites are the Italian and the smokehouse barbeque. The only complaint I have is that they have one of those drink machines with the touch screen that makes all different types of drink. I absolutely can't stand those. Luckily, they have a cooler with bottled drinks for people like me. read more

Favorite sandwich shop, but I need a quick lunch and this locations online ordering has been turned off for like a month now.

My family really enjoys this Sub sandwich place. Service is good. We enjoy it better when we see our regular staffers working because they know my sons order and make my husband sandwich on point, but when a newbie gets thrown in there the newbie don't always look at the directions of the sandwich and get it wrong. No harm though they will remake it! read more

This firehouse sub is one of the best I've had! The staff in Norman where amazing! Go get you one read more

Firehouse Subs - Firehouse Hero - Sandwiches Near Me - Norman, Oklahoma

Ordered the brisket special sub and it was best sub I've had in awhile. Staff was friendly and inside was clean. Would definitely recommend.

I come here all the time and always get the italian sub and it is delicious. they always get the order right and the workers have always been the kindest workers at any fast food restaurant... besides chick fil ay. lol. The new cherry limeade drink is delicious too. They have a small, nice outdoor patio that i enjoy eating at every time i come. The only downside to this place is the high prices. still worth it though. read more

Firehouse Subs - Italian sub on the outdoor patio - Sandwiches Near Me - Norman, Oklahoma

Kind and helpful people. Delish sandwiches, salads and Mac & cheese! The dining area is always clean.

NOT CELIAC FRIENDLY- when you oder gluten free bread online employees take that as a suggestion, i have ordered gluten free subs multiple times and gotten white bread. read more

Usually it is really good food but this time I had hair in my food it wasn't mine won't go here anymore

Very disappointed that firehouse has gotten rid of the self serve hot sauce bar. It's what made this place special. Food was decent but missing hot sauce. There is no list of hot sauces to ask an employee to give some in a container. Very frustrating as I like to look at each hot sauce based on spice level and description. read more

Freakin horrible. I thought Subway was bad. Not only does it take half a lifetime to get your order, its horrible when you get it. Make your own sub at home. read more

The restaurant is nice. Staff are all very welcoming. Some of the staff could use a bit more training, but overall I had a good experience there. The soda machine is a trip. I do not drink a lot of soda but I guess if I was going to, that would be a great place to get unique concoction of soda. It has literally like every soda and flavors that pair with it. The subs were tasty, I got a steak and cheese and did not load it up with toppings. I was pleased but it isn't the best I have had. The peppers were way too bulky in the sub. My fiance had one that was pretty tasty. The chips and drink combo is probably a good buy. I like their variety. And they have TONS of hot sauces to choose from. I think they have better meats and cheeses than say Quiznos or Subway, but I am not 100% sold as of now. I will have to go back and try a couple other subs to get a real feel for the place. Overall, I can't really complain. They are a bit more pricey than the other two local sub spots so you get what you pay for. And yes, the brownies are good. read more

This is an awesome Firehouse. My wife & I visit here several times a month, we really love this place. The food is always high quality, and the staff is always great. What made this one trip different though really impressed us. They made our sandwiches slightly wrong. They put cheese on one that was no cheese, and the other one was the wrong bread. The gentleman at the counter realized what happened (without us saying anything), we were fine with how they came out and we were going to eat them anyway. He came over and offered to fix it. After we declined he still gave us each a free sub for our next visit in an apology for getting them wrong. Amazing customer service, that really stands out. Thank you! read more

firehouse SOOO good and they gave me 3 pickles, so 5 stars! Very very nice staff and they very good at makin the club on a sub delish! read more

The employees at this location always greet you with a smile and have great rapport with their "regular" customers. This is the cleanest sandwich shop I have ever visited! You can't go wrong with the Hook and Ladder on wheat bread - so good! I also like that they support local first responders - which I almost always see a local Norman police officer when I am in the store for lunch! :) read more

The employees are such hardworkers but the guy manager was so rude. I overheard a conversation with him talking to his fellow employees and it was very unprofessional and made me and my family uncomfortable. We even had to leave the store because my kids didn't want to eat there and listen to him speak so poorly to people. read more

I don't normally put negative reviews for restaurants, especially fast food places, but we downloaded the app to purchase from Firehouse Subs for the first time ever and opted for curbside pickup. The app didn't allow us to pull up our order once completed and when we finally made the purchase, one of our subs was omitted from our purchased but we had no way of knowing since the order couldn't be pulled up. We get to the place and the 3 young people working simply told us "I don't know" about the app, our omitted sub, and were very rudely dismissive, even when they didn't have the large cups available for the drinks we purchased. Not sure if we will ever go back to Firehouse now... read more

Pleased with the service and food. Called in an order. It was ready when I arrived and hot. Overall no complaints.

I really want to like Firehouse more than I do. I've been to this location twice since it opened. The customer service is great and you can tell that management is doing their best to make sure every customer has a good experience. Their variety of hot sauces can't be matched and they have one of those new-age soda machines that creates any variety you could desire. My main problem is that I don't feel like I'm getting a good value. For a medium sub, chips, and a drink, I normally pay around $9. For a large, between $10-11. Nothing about the sub seems special enough to warrant that price. Also, their steam toasting method quickly turns into a soggy sub if you take it to-go. Unfortunately, my wife loves this place so I will probably begrudgingly end up as one of their regulars. read more

So far every time we order something from doordash from them the order is missing at least one thing sometimes more. This time even asked the driver about the additional items and he said he asked about it at the restaurant and they were in the bag. It's half doordash's fault, but come on Firehouse.. every time? We get offered a credit, but we wanted the item. read more

Finished some moving late and grabbed a sandwich. They were all very good. Cannot say enough about the Steak and Pepper with cheese . The service was fast and friendly. read more

Couldn't find the OKC location so doing this one instead. I happen to be in the area for this place, and thought hey! I'll try a new sandwhich place. I love sandwhiches, and this place looked fresh and clean. They shout welcome to firehouse when you walk in. You order by choosing what you want from the menu (may seem obvious, but places like WhichWich, you fill out a paper bag, so just descrbing the ordering process). They have combo meals or you can get just a sandwhich. I got the #9 combo, the Hero. Pretty tasty in my opinion, but as another reviewer stated $9 for the size you get seems a tad on the small side. However, it was enough to fill me up, a 170 lb 5'9" guy. THey have a Coke Freestyle machine; where you can mix and match differnet flavors of drinks, which I love those things. Qdoba has them too, as well as Pei Wei. No wifi, con in my book as I'm a frequent internet user. THey have chocolate chip cookies and brownies for desert. Maybe more stuff, but that's just what i noticed at the counter. They do have a decent kids menu from what I could tell. THey have a few TVs with sports playing. I'd go back again, however, being a sandwich connoisseur, not my 1st pick. But if you're in the mood to try a new place, as I was today, i encourage you to try for yourself. Espescially if you love firemen/firetruck stuff since that's the theme. read more

Ordered the same thing here through this app: Chicken sandwich with bacon, plain and dry (just meat and bread). Twice in a row they've gotten it wrong. Definitely not coming here again. read more

Ordered 16 subs to feed a crew- all went perfect. Delivery was on time, subs were fresh and cold- as ordered. They even threw in some extra brownies when they ran short of the cookies we ordered. Perfect folks to feed a working crew. read more

Love Firehouse Subs, their food is yummy and filling too. I like the food a lot and have visited different locations but super impressed about the customer service at this store. I am greeted everytime and it's just pleasant every time I come back. Would recommend if you're feeling sandwichy. read more

I seriously love Firehouse. Their prices are a little more than some sub places but I think it's well worth it. Their turkey cranberry sandwich is forever my favorite. The staff is kind and personable and the food comes out relatively quick. Plus, if you're a firefighter you get free drinks! read more

I like the food. Price is a bit high. Regular sub combos for three today cost near $40. Not cost effective for families. Their hot sauce rack was impressive a year ago. Now it is just extremely sad with all the burnt out empty shells of hot sauce bottles of the year gone by. Literally did not pick up one that wasn't empty or have less than half an ouce of sauce. Staff was incredibly slow. 15 minutes for 3 subs and they went busy. Do like that they donated over $100,000 to first responders in the area. read more

Every time I come here the employees are all friendly and welcoming. Great service and excellent food!

I love this place. The subs are great. I love how the Norman location got on the OrderUp train, too. However, I used OrderUp last night and purchased, along with my food, two chocolate chip cookies and the featured free cookie. I didn't get any cookies at all. Wouldn't be so bad if I had gotten compensated or a refund for the cookies. The subs are amazing like I said before, I just really wanted a cookie. :( read more

Not the best place for a vegetarian. The one veggie sandwich was okay. It was over filled with peppers and not much else. The peppers were soggy so it lacked in texture. I left still feeling hungry, but not willing to eat another. The place is clean and friendly, but no real options for vegetarians. read more

I'm all about Firehouse right now. They have quality ingredients and the staff is always laid back and friendly but efficient. I usually get a hot sub, but they do have cold subs available as well. The Hook & Ladder is my favorite with its smoked turkey, Virginia honey ham, and melted Monterey Jack done Fully Involved (mayo, deli mustard, lettuce, tomato, onion) with a kosher dill pickle on the side. The Firehouse Meatball is another good one. Supposedly it is best with its original sauce versus the sweet & spicy, but everything here is so good, it might just be a preference by the birdie that told me. The New York Steamer is another stellar choice with its corned beef brisket, pastrami, melted provolone, mustard, mayo, and Italian dressing. This is a great shop to sit down at one of their dalmatian-printed tables, but you can also order online for pick-up or just stop in for an order to-go. If you love a good soda fountain, they have one of those crazy machines that has something like 120 soda combos with syrups and everything, providing your inner mad scientist with a yummy experiment. There is also a massive collection of sauces if you think your sub is missing a little somethin' somethin'. If you are longing for a classic style sub, look no further! read more

I really like this sandwich shop. Unlike most, these sandwiches have ample amounts of meat, are served hot with a noteworthy upgrade in ingredient quality. The staff at this store are always friendly, and the store is clean. My personal favorite is the smokehouse brisket sandwich. There is no comparison with this store and a Quizno or Subway location. Many Subways will be staffed with 1 or 2 employees, I have always seen at least 6 or 7 at Firehouse. Best in Town! read more

This Firehouse seems to always provide a delicious meal. All of subs are good, but high in calories. I tried one of the lighter subs (500 calories or less) and I was impressed. Service is quick and the staff is friendly. read more

The subs are great. It's nice and balanced with the perfect bread and steamed meat and cheese. I like the option of all the hot sauce and for the price it defiantly bets most of the compatition. read more

No other sub shops even compare to Firehouse. They should make a super spicy sub and name it 'Firehose'.

Leontae has a great eye for customer service. I enjoyed watching him gently maneuver through the change in business pace. He also immediately greeted me & made me feel welcome. Thank you. read more

2 things to love about Firehouse subs: enthusiastic staff and fudge brownies. Need I say more? I don't think so!