The place was busy and a bit slow but the sub was fantastic! I got the Cajun chicken and it is a spicy one... sooo delicious. I took my boys here and we have decided it is better than subway! This location was packed, no open tables and we had to wait a while, but it was so worth it! We will be back again! read more

Firehouse Subs - Sandwiches Near Me - Milton, Georgia

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Awesome subs, fresh ingredients and great service. Tried the meatball sub this time and it was really great. The bread was moist & fresh. Very convenient quick pickup for a great quality and easy pickup. read more

Firehouse Subs - Firehouse Meatball® - Sandwiches Near Me - Milton, Georgia

Wish I could give it 0 stars- one of our subs had 2 HAIRS IN IT, the other sandwich asked for no peppers and no onions yet had both in there so didn't eat it either. Not that hard to make a sandwich and the one sandwich with the two hairs in it before discovering it was soggy and cold by time I drove 10 minutes down the road and sat down to eat. Will never visit this location and will make sure nobody waste their money there either. Extremely disappointed.... read more

The service at this location is usually slow and they don't always give you a lot of meat on your sandwich but it is close to our house so I stop by occasionally. I like their engineer sub with turkey, cheese and mushrooms or the hook and ladder. If you are in a hurry just be prepared you might be waiting longer than you expect. read more

Firehouse Subs - Engineer sub with Capt. Sorensen bbq sauce. - Sandwiches Near Me - Milton, Georgia

Wait time is bananas, 40 minutes on the order every single time. Sandwiches are okay but come on.

I visit this location several times throughout the month for lunch. The staff is friendly and pretty accurate with my order. Overall the service is typically good however there is no way the soda machine in the lobby is being cleaned daily. It is always disgusting. read more

Dropping another star. This location is just terrible. It's really sad because I love Firehouse Subs, this one gives them a bad reputation. Customer service is consistent....consistently awful! It's very slow-there's so hustle at all. The workers always seem like they hate their jobs-must be bad management. My sandwich today was made with the wrong bread and was missing the ranch (on a Turkey Bacon RANCH sub). read more

Excellent place. Phenominal staff and super friendly! A tip: order ahead on the app and earn free food. Also, you usually wait less when you order ahead. read more

Love love love Firehouse, however I was disappointed with the employees need to give me a pickle spear the size of a pea. Heartbroken to say the least. You can do better guys, don't ruin another pickle lovers day. read more

Firehouse Subs - Sandwiches Near Me - Milton, Georgia

This specific firehouse subs is absolutely horrific. There's 4 people working and it took them 25 minutes to make a sub. Whoever owns this place should be ashamed. They're turning down customers left and right. Only 1 person is making sandwiches, the rest are cracking jokes. What a shame. read more

I love Firehouse subs but this is by far the worse I've ever been to due to slow or non-working staff. It took 25 minutes to get a veggi sub. While I waited with three others I saw two orders get made incorrectly. Mine had the right ingredients but was cold-and was to be hot with grilled veggies. Serious staff training needs to happen. Three staff and only one making subs while the others wandered around not doing anything most of the time. The sub maker was slow but was at least working. I will not be back. It was not busy with four orders and the others waiting commented they had been there 20 minutes or more while no one was making subs. read more

Service was incredibly slow, ordered four items not one of them was delivered as ordered. They normally have average service and decent food, swing and a miss today. read more

The New York Steamer and the hot Italian are ridiculously delicious. Get a large because you're not going to feel satisfied after you bite into these delicious subs. This store is well managed and things move along pretty quickly and the staff is friendly. I'd argue these subs are as good as any and competitively priced. read more

Firehouse Subs - Sandwiches Near Me - Milton, Georgia

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Truly hosed our office order today for 2 people. When I contacted the delivery person she said the bag was stapled close so she didn't open to view what was inside. We got 2 sandwiches and a coke for over $32. Missing 2 bags of chips, plasticware and a brownie I promised my friend. Grubhub refunded chips only. This was my first time since pre-Covid and I guess it will be my last. read more

Overall the sandwiches at this establishment are ok When I went there I guess the truck shipment didn't come in yet but I can't complain about that because I truly understand and as a customer that is out of my control. In regards to the atmosphere I'm really big on how managers treat their staff and the "General Manager" at this location is extremely rude to his staff members. His comments are very slick and inappropriate that's why I gave them 1 star. I mean anyone can make a sandwich but making it correctly and with a positive attitude is what the brand of firehouse subs would appreciate. read more

Did a online order and it said it would be ready at 2:25 and have been waiting for 20 mins on it. Horrible management!

The New York Steamer sandwich I ordered did not have any corned beef at all. What a shame and quite a disappointment when considering that is one of the main ingredients on the said sandwich. I guess I'll be going to the further Firehouse location near our office from now on. read more

Firehouse Subs - New York Steamer Sandwich missing the first key ingredient (Corned Beef). Disappointed for sure. - Sandwiches Near Me - Milton, Georgia

Not only did it take two hours to get my lunch (delivery estimate was 20-30 min!!), my turkey, bacon, ranch sub arrived with no turkey. yes, that's right, no turkey. how do you screw that up? turkey is part of the name of the sandwich. ridiculous. funny, after reading the other reviews on yelp, apparently accuracy, customer service, and basic reading and writing skills are not characteristics of this firehouse subs. welcome to the new alpharetta. read more

I will never come back to this location! The manager was rude and would you believe he refused to make my order? When I arrived at the time to pick up my order, I was told online orders were "pushed back". I showed him that my order was supposed to completed already. Do you know he went to the computer and delayed my order for 30 minutes while I was standing there? I was on lunch break so I didn't have time to waste. Nope, I will not be back. read more

The staff was really nice and greeted me as I entered. My sub was prepared pretty fast and it was really good. I always get the smoke house brisket whenever I go there and this location didn't let me down! read more

I have never had a pleasant experience with this location. They are unbelievably slow (30+ minutes for one sub). Tonight I decided to place an online order to see if that would be any faster. I arrived 1 minute after my scheduled pickup time and did not see my order on the pickup shelf. I walked over to the order counter and was greeted with a "what's up?" from the young employee. I said that I had a pickup order and she blankly stared at me without a response. The other employee chimed in and said it would be 15 minutes until my order (one sandwich) was ready (15 minutes after my scheduled pickup time). There were 4 other people waiting for their orders ahead of me. This location is also disgustingly dirty. Floors and tables looked like they haven't been cleaned in months. The girl making the sandwiches had her long hair untied and hanging all over the food she was making (isn't there a rule against this?). Safe to say this would be my last time ordering from this location. I understand places are short staffed but the quality of this location and the bad attitudes from the staff aren't worth it. If you're looking for a sub there are plenty of better options within a mile of here. read more

This place is cool. No thrills but what I love is Kids eat free some days of the week with the purchase of an adult meal. They can get a bit stingy about the dessert though. Service is kind of meh but my son did enjoy the kids firehat and the fun ambiance of the place (he is six). So it's definitely kid friendly. read more

When we placed our order online we specifically stated how to make the sandwiches. We got there and picked them up took them all the way home only to realize they messed it up. Called them and told them we were coming back we want a redo on one of the sandwiches. They remade it with no apology no offer to give us back some credit. Terrible mgmt here read more

This location has an issue of making a sandwich to order. Place an order with only meat and mayo only and the receipt showed the order correctly. When I got the sandwich home it had tomato, lettuce, and onion. I removed it and ate the sandwich. This happens about third or fourth with them. I havr reviewed them from the receipt link and they seem to not fixed the issus. read more

Extremely slow. There were 5 employees and no customers in the place when we entered. It took 10 minutes to get a meatball sub. The soda mix is almost undrinkable. If you have plenty of time to kill this the place to come. read more

Had lunch here today with my work best friend. This was my first time here.. Yeah I know, where've I been right? Well, I had the turkey ranch something with no bacon (not a swine eater, eeeew yuck) and everything about my sub was delicious. There is a worker there by the name of Miss Kelly and she is absolutely the best, she was hilarious and very helpful. If you want your sub made right ask for her to do it. Overall, I can't wait to return so yes I'd go again. read more

Firehouse Subs - My sub - Sandwiches Near Me - Milton, Georgia

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Only guy there - took them more than 15 minutes for sandwich- didn't say anything... just handed me sandwich... no pickle of course- the crew working this time were extremely unprofessional and makes me not want to come back read more

[TL;DR] good sandwiches, especially for a chain. impeccably, friendly service -- without fail. Just a few things to point out that I like about this place: First, your Yelp check-ins matter here. Score enough of them and you get $2 off a sub combo. Second, this place is always clean -- like nearly clinical. It's weird. (That's not a complaint.) Third, the staff here is unbelievably friendly. Their courteous service from the moment the door opens to the moment I leave is not something you typically find in places where you don't know the owner. Fourth, their expanded offering now has reduced calorie stuff. I had the chicken salad sandwich recently. Really good. read more

Compared to other Firehouse locations, I found that the food is more consistent here and staff is more friendly. I almost always get the hot pastrami and it never disappoints. My guest ordered the meatball sub which was on special for $5.55, on Monday's, and she enjoyed it as well. These Subs put Subway and Publix to shame. On my first few visits, food wasn't brought out to the table, but this time it was. Everything was really clean, including the restrooms. Plenty of parking out front too. Food is served in a timely manner, and staff is very helpful. read more

Ordered a sub for dinner (engineer with bacon and Italian dressing with Mac and cheese) and it was absolutely delicious. It looked better than the subs in the commercial and you could tell that the person who put it together really took their time to make it perfect. I've eaten at other firehouse subs locations before and never had the level of quality that i received on this visit. Every once in a while you get that one person that really cares about their job and wants to do the best they can, and tonight the gentleman that fixed my sub knocked it out of the park. read more

This is a terribly run business and looks like a kids game of soccer behind the counter. They never look busy but can't seem to get things right or completed in a reasonable time frame. Their customer service is terrible and their use of masks while making food behind the counter is inconsistent at best. Find another place to eat. read more

Firehouse has tasty subs, several hot sauce options at the counter, Coke fountain drinks, and Cherry Lime-Aid. Also a health inspection score of 99 displayed as of August 2011. read more

Firehouse Subs - Sandwiches Near Me - Milton, Georgia

Today was my birthday and all I needed was my driver's license to get a free medium sub. Although the drink and chips were extra, the sandwich was very good. I got the #7, Steak and cheese. The quality was very good and the flavor was also nice. This was the perfect choice for the last meal of the year! read more

This is the worst Firehouse Subs i've ever been to. They get my order wrong everytime and are totally disinterested in correcting their mistake. I asked for ranch, onions and banana peppers on my BLT and got none. I returned it and after they all looked at each like what are we supposed to do they asked if I wanted them to put it on or make a new sub I said put it on was fine. Got it back NO onions. So they gave me some to put on myself! I might as well have made my own sub. read more

I called trying to ask if there was a chicken salad combo like the tuna salad combo, was told no. So I went back on yelp to order just the chicken salad sub, then chips and a drink separate since was told No combo for that sub. So after hardly a few mins after I submitted my order, they called me from firehouse saying they Don't have chicken salad at their location, which in yelp at their location there is Clearly the chicken salad sub so I told her while it's not her fault, the owner needs to have that Removed since they DONT offer that sub !also the delivery driver I just had was rude!!! I said please wait for me to Make Sure everything is correct and as he started to take off anyway, I said hey I ordered Coke NOT diet and he Rudely said he just picks up the orders and he left so I called the restaurant and they did credit me back my $ for the drink but how hard is it to look a at my order and see I selected Regular Coke NOT diet!!! read more

This is our favorite place to go for lunch. The employees are always courteous and friendly. I always get the Hook and Ladder with Jalapeños....yum read more

I've tried and tried to like Firehouse Subs. I have. About twice a year, I forget I don't like their food and want something a bit different and give it another go around. The meat is always too sweet for my taste. Tried them again today and even with three people listening to my order being taken they couldn't even get it on the right type of bread. I'll probably be back in another six months when I forget I don't like their food, though. read more

I like Firehouse Subs. This location does a good job! I've been many times and always good.

Firehouse has the best food. I recommend the club on a sub. They can be busy during lunch on weekdays so allow a few extra minutes for time or you can order online like I do. read more

This is an all around good place. friendly staff, YUMMY FOOD!, and clean restaurant. We have been a few times ( increasing frequency:) ) and Ive ventured out to try a few new sammiches along the way. Ive yet to get one I wasn't a fan of. Their meats are fresh and the bread is soft, the produce on the sandwiches always looks fresh as well. he regular is the perfect size with a bag of chips to fill you up, and they have the coke freestyle machine. The staff has always been really helpful and friendly, and I love the variety of hot sauces to tickle your tastebuds as well. They rate the scortch level on the bottom of the bottles, which i found out the fun way when my mouth was set ablaze by a 10+ :) just a drop will do ya ;) read more