I love Firehouse subs, and the Merritt Island shop, while a little worn still makes a great sandwich. However the small girl that works the register is so impolite that I often hesitate to eat there. I have been there, and ordered from here no less than 10 times and she has never greeted me, even with a "may I help you", "thank you", or "here ya go'. Surely a manager/supervisor has witnessed her lack of common customer service approach. They aren't doing her or the business any favors. Entry level positions are where you develop people skills and she needs a lot of help in this area. read more

I love Firehouse Subs. My particular sub I love is the Hook N Ladder. The bread is so fresh and soft. The ingredients are to grade and sub comes out warm. I always feel the Service. Quality and Cleanliness are consistent read more

Firehouse Subs is a great place to stop if you're hungry. The staff is typically friendly and helpful. The food quality is much better than competitors, like subway. New York Steamer or Meatball sub is the way to go! read more

I thought online ordering would make this a quick and painless process! Nope! Like most all working folk, I have limited time on my lunch break. So I try and order ahead so I can have a longer lunch break without having to wait for a food order. Smh, not here. I understand lunch hour is busy for any/all local establishments. I ordered online at 12:30. Was told 12:45 pickup time. Arrived at 12:45. Was told it's next order up. I didn't get my food until 1:10. 40 minutes for a simple footlong sandwich. I did get refunded, however doesn't make my lunch break any longer.... No apology, no reason. Do better people. read more

Oh my gosh. Havent had better subs then here. Great service and a HIGHLY recommend to anyone who enjoys subs.

We ordered online. We have a receipt. The money is coming out of our account, but it's not in their "system", so there is nothing we can do about it. The manager would do nothing. Never again. read more

Always very friendly in this Firehouse. One of my favorite places to get a good sub. Better place for any "chain" sub. Always enjoy the Italian and Firehouse Steak and Cheese! read more

Firehouse Subs - a painting of a firetruck and a man on a boat - Sandwiches Near Me - Merritt Island, Florida

What can I say...absolutely amazing all around! Excellent food and very friendly service! Definitely recommend 100%!

Good food. Simply put, my 10-yr old described the Smokehouse Beef & Cheddar Brisket as "amazing" when they came by to check on us. They also do combos for free for military in uniform which I was lucky enough to receive. They have one of those soda machines that allow you to mix some crazy flavors too. read more

Firehouse Subs - King's Hawaiian Pork & Slaw - Sandwiches Near Me - Merritt Island, Florida

As a man who owns a pair of fireman boots, I was excited to try this restaurant as I thought I might get the chance to live out my childhood dreams.. I was a bit disappointed to find out that they are in no way associated with giving out free fire truck rides. The service was good and the food was ok though I'm not a huge fan of mayonnaise, which firehouse seems to be. However the fountain drink machine was immaculate! I could use one of those at my house! read more

First time at Firehouse and will be the last. The Italian sub was tasty but the bun was way too thick. And the price was 25% more than the same sub at the biggest Sub chain. Don't like the closed prep table concept And staff was not very friendly read more

Takes quite a while from the time you order until you receive your sandwich, even when it is not busy. Don't expect a deli type of sub or an authentic Italian. The Italian comes hot and with mayo and mustard on it - not vinegar and oil. They're house "hot" sauce is tasty and definitely dresses up the otherwise just good sub. read more

Best subs available, large and fair price. I go to the one in Merritt Island. I love the Italian sun .

A weird set up, you order at the register and a blockade in front of the deli station. Preferably would have liked to see an open concept, workers seemed unenthusiastic and also passive to a new customer. I ordered the tuna salad sub. A bit salty for my taste, but average and inexpensive-ish. read more

This was my first sub from Firehouse Subs, and I was very happy with my Engineer sub, it looked like someone actually cared when making it. I eat a lot of subs and anymore most of them look like the maker does not care! (Especially Publix) read more

Great staff great food. People remember mistakes happen , especially when ordering online. The staff does their best stop whining. The lady customer on 3/26/21 at around 5:15 was rude and obnoxious looking for a free meal! We have eaten here several times and will come again! read more

Perfect meatball sub. The bread is crispy and chewy and just right! Meatballs are perfecto! The steak and cheese with Hogsbreath hots sauce is awesome!! Years later--- updating review because although the food is still decent, the service sucks. Ordered my meal at 7:48pm. It's 8:15pm and I'm still waiting. For takeout. At fast food sub joint. read more

Last time I was here they made my sub incorrectly...and when I told them it was wrong they replied "Well what do you want me to do?" A manager came out and took care of it. Well we decided to try here again. We only ordered 3 subs and were charged for 4. The cashier with died blue ends on her hair didn't even know how to return the money and when asking for help from a coworker, she kind of showed a bad attitude. The entire time this is happening, I can hear the staff talking about their personal issues, using abbreviated bad language, and listening to explicit rap music. Not very impressed with their "professionalism". Didn't get any names but there was a girl with died blue hair on the end and a man with long blonde hair. I understand it's just a firehouse subs but come on... won't be back anytime soon. read more

Sorry to say, the fact that my sandwich was ok was overshadowed by the carelessness of their employee mask policy. I visited today, and since this is only the third time in 7 months I have not prepared my own food, the bar is set pretty high. The young lady who took my order and prepared my sandwich, was masked. However, the 2 men in the kitchen area where food is prepared, were not. They did put their masks up when they came in the dining room. The third young man, working the counter, made no attempt to even pretend to wear a mask. I am hopeful that management will realize that there are people who occasionally cannot eat at home, expect better precautions to be taken. Won't be back!!!! read more

Love love love love. I was totally in the need of a sammich after my day of touristing Orlando. It so hit the spot my friend got the Italian which was so yummy and I got the club on a sub. These Sammys hit the spot. It's a little hidden gem. The staff is super nice and the sammichs are killer. So glad I decided to stop in here!! Check it out. You wont be sorry. read more

Can't complain. Really good for a chain/franchised restaurant. The staff always seem happy and are helpful. I love pretty much all of their specialty subs, but the Engineer is my fav. Add warm multi-grain bread to your sub and it's great. Very filling. Obviously this isn't a fancy restaurant/eatery but if you are looking for quick yummy food on the go, you won't be disappointed. The restroom is also clean. read more

Place is dirty cockroaches running around and the bathroom has never been cleaned. My hot sub was cold and the people are rude.

Went in at 12:30pm on a Saturday. I was the only one in line. I order a sub, he asks me what type of bread, drink, etc. Then he tells me its going to be at LEAST 30 min because they are busy. Busy what? Im the only one ordering. First and last time to a Firehouse Subs... read more

Good food, terrible service. No one in line, 5 ladies working and it took over 15 mins to get a small sandwich. I am just sitting here as my bread is waiting at the end of the oven. read more

Love love so good I try to eat there once a week, so good and very clean people are nice too if you like sub you will love firehouse.... read more

Firehouse Subs - Sandwiches Near Me - Merritt Island, Florida

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I think this particular firehouse has a great staff, and 9/10 times always nails the sandwiches (hot, right ingredients)

Visiting my mom who lives in the area, I have had lunch here several times. I think its a good deal with several hot subs to choose from. I think my stepdad must eat there several times a week for lunch, he likes it to say the least. It's worth checking out, a step above quiznos. read more

I've been here twice now and I'm honestly amazed at how slow this place is. Yeah the subs and staff is good, but my first time coming it took 20 minutes for 2 subs for my boyfriend and I. It was moderately busy, nothing crazy. I've seen other Firehouses be much busier and never have such a long wait. And you could see the staff freaking out yelling when they messed up.. Made me worried with what might be messed up with my sub. Then we came here again and there were 3 other people in the building, and 2 already had food, but it still took 10 minutes for 2 subs. They kid who brought it to us said sorry for the wait at least, but I don't see why there was a wait when there were 4 people standing around talking about the schedule.. All they do is put the sub through a little oven for a few seconds. read more

I have never placed an order on line until this evening. The website is so easy to and you can customize it anyway you like. When I went to pick it up it was ready and made perfect. We have never eaten here before but it is now my favorite place to get an awesome sandwich. read more

Amazing. We came in five minutes until close and they were happy to take our order even though you could tell they were done cleaning and ready to go home. Mike did a great job of making the sandwiches and his niceness shouldn't go unnoticed. read more

Came here after finding it on google and absolutely fell in love with the decor. Ordered a Medium Italian on white and it was fantastic. I don't think I've ever had a better sub. Definitely come check this place out and grab a seat at the spotted Dalmatian tables! read more

While the store was incredibly busy, it could have run in a much smoother fashion. The lady behind the register spent more time arguing with the customers about how THEY were ordering incorrectly, rather than just giving them what they wanted. She took her sweet sweet time with each order and both myself and my coworker had to repeat what we wanted numerous times. She was very cold and had to be right about the way things were to be done. She did this not only with us, but also several customers behind us. When a customer brought their food up to be remade as it was wrong, she stopped taking our order to find out who messed up that order instead of letting the employee who was helping the customer handle it. By the time she finished, the line was out the door. Very off putting for my first, and likely only time in this store. Such a shame to because the food was quite good. The restaurant as whole had a great atmosphere and fairly quick with the turnover of the food....once the orders were taken. read more

We get to goes for the shop all the time. I have never had a bad sandwich from here my favorite is the steamer. I highly recommend.

I seriously love your subs I'm from upstate New York but everytime I come to fl I its one of the first places I go