Truly a wonderful place to go when you want a delicious sub or salad. I come here at least 2 to 3 times a week. The Managers are Awesome and their co workers are all so sweet and always greeting you with a big smile! Joshua is Wonderful and so Professional and has a very good team! Joshua, Gioia, Jayla and Hunter have always gone above and beyond for me with their customer service. This location beats my expectations! Thank you! read more

Firehouse Subs - Fast Food Near Me - Titusville, Florida

Ordered food through Uber Eats for pickup. I just moved here Monday and was planning to use my order as lunch and dinner while I go to work. Someone had taken my order. I asked the cook's & they remembered making it. But the manager would not remake or give me any food that I paid for! Said the owner is very strict and would be mad. He also said I could get refunded through uber, which is true. But still I'm in a time crunch, that was my lunch and dinner! Just because a customer took my order (that the workers are supposed to verify on my phone when I arrive) doesn't mean I shouldn't be able to get the food I paid for. Whether or not they had to remake it. My food was stolen and not replaced. Poor owners, poor policy's. read more

Would give 3.5 if there were half stars. There's nothing wrong with Firehouse Subs, just nothing exceptional especially for the veggie options. They do have a veggie sub that's got grilled onions and peppers. The mushrooms are kind of soggy and slimy so I wish those were grilled or just fresh sliced white mushrooms. Decent amount of cheese and glad they have wheat bread as an option. read more

Firehouse Subs - Medium veggie on wheat. - Fast Food Near Me - Titusville, Florida

It seems that in the recent months this Firehouse Subs is under new management, which is Awesome! The Manager Joshua is on top of his store. His kindness and Professionalism goes far. He had to fix one thing for me and he did showing his Customer service he will go above and beyond to make me a regular customer happy by doing the littlest thing to correct an issue that happened. The employees are wonderful too they all greet you when you walk in and are always smiling and kind. Thank you very much! Amy LUGNUT THE CHOCOLATE LABRADOR ON YOUTUBE read more

I don't know why I keep coming back. The service is not good and 2/3 times they've messed up my order that we've taken to-go. And of course, hadn't realized it until we got home. Opened up the box ready to devour it only to find out it has tomatoes in it and no onions. Luckily my husband was able to eat. So it wasn't a complete waste and I ended up eating something else. I have a slight reaction to tomatoes so that's the reason why I asked for my sandwich w/o tomatoes. Not that I owe anyone an explanation. But honestly this is the second time at this location that it's happened at. First time I didn't check in or review but we got a salad and chilli. Only one made it home. We really should've learned our lesson and checked our food before we leave. This location always seems to have the grumpiest non-friendly workers here. I don't get it. It doesn't hurt to smile or say hello when customers walk through the door. As a customer, I've had to say "hello, how's it going?" First at both times. I say please and thank you as well. After my purchase this time, the cashier gave me my receipt and before I could finish saying thank you his back was already turned to the register and was chatting away. We're gonna take a break from here until they can get it together. read more

Firehouse Subs - Tomatoes in my sandwich :( - Fast Food Near Me - Titusville, Florida

Poor service, 45 minutes to get a sub Staff indifferent Food tasty certainly not "fast read more

Food was ordered online, was ready for me when walked in the door! I can that I wasn't greeted with the welcome to fire house!! Nor did any one notice me was in an out!! read more

I had lunch there yesterday and what a great experience we had. The staff greeted us as we came in the door. We ordered a 6" Hook and Ladder and a 6" Italian. The flavor of the Italian was simply mouth watering. I made my spouse try it who always gets the Hook and Ladder and they agreed to the point she wanted me to swap 1/2 and I said no it was too good. The restaurant was clean, and quiet considering it was busy. The only negative is my brownie seemed a little old, crumbly. But that was it. Not worth deducing ing a star over. read more

I ordered a hot provolone and turkey sub. My sub was cold with no cheese and a cold bun. I never complain about takeout and eat what we are served. But, so disappointing. There was no cheese and my sub was cold. Manager said that we could return and have it remade. Really? We live 30 minutes away. The manager was rude and hung up on me. I will NEVER order, again, from this firehouse subs. The Merritt Island and Rockledge firehouse subs are delicious. read more

Excellent staff and service. We were greeted the moment we walked in and the restaurant was very clean. They only offer 1 vegetarian-friendly sandwich but it still tasted very good. Their garlic bread was a decent deal at $2.79 as well, highly recommend this location! read more

The price of this place is getting out of hand for what you get. $25 for two "medium" subs, one bag of chips and one drink. I guess what makes it worse is there is hardly any meat on the sandwich. I'm sure it's not the staffs fault, but they also seem to focusing on online orders as priority. We were the only people in the lobby and waited about 15 min. The pictures below are one half of the sandwich, since the first half was finished off in a couple of bites. Showing how small the bread is, and how much meat was put on. read more

Firehouse Subs - New York Steamer - Fast Food Near Me - Titusville, Florida

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Really not loving the attitude of the middle aged gentleman with his nails done and tattoos. My sandwich was made very wrong and when I double checked my order he began walking up to multiple employees muttering. Not sure why doing you job and doing it correctly is such an issue apparently. Food was great once it was fixed, what a prick. read more

I get takeout from here at least once a week. Just order on the app, get the points towards a free one, and it's ready fast and tasty!

This location is new and I'm not usually a sandwich person but I wanted to check them out. The location is conveniently located in the new Titus Landing mall. The interior is open and bright and it's very clean. Their sandwiches come in different sizes - small, medium and large. You can get any sub in any size which is nice. I chose the small pastrami Rueben sandwich which is a new sandwich. The sandwich itself was the size of a hamburger which was perfect for me since I wasn't terribly hungry. I upgraded to a combo with chips and drink which came out to be about $7.50. Not bad in my opinion. The sandwich was really good. It's one of their hot sandwiches and the temperature was perfect. The bread was nice and soft. If you're dining in they deliver your sandwich to you table side. They offer daily specials with various sandwiches. This location also offers an early bird special from 3pm-5pm which includes a small sandwich, chips and drink for $5. I definitely will be taking advantage of this in the future. read more

Not great.... Not bad.... Really mediocre. The subs were of, but just that and nothing more.

Horrible horrible food, I have no words for what they gave us. I've never seen a smaller sub in my life, we ordered 2 subs and the small veggie didn't have the right ingredients listed in the menu, but they obviously didn't care because it was a grab and go order. Used to love Firehouse but will never go again after this experience. Don't waste your time or money. I held a small hamburger bun next to my small sub which is basically 1/4 the size of a regular sub. So disappointed! read more

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I have made a few return trips here and I will say they have improved a lot. My first review was in the pandemic time frame and was probably a one off poor experience. I love the club on a sub and thats what I usually order. I like the online ordering but in person is pretty quick also. read more

Tasty subs, great service a good chain style sub place.. my only complaint a little expensively priced. The rewards system does help out with that but the prices do keep me from coming here more often read more

I am very disappointed in Firehouse Subs. They didn't give my mother her Birthday sub in May because their app was down. Now they aren't giving me my Birthday sub and I made a purchase within the past 6 months. Stop claiming you have a Birthday program when you aren't even following your own guidelines. I will not be back to Firehouse ever again. read more

I go here a lot and I get the spicy Cajun chicken it always taste the same it's great. The food is good and so is the service. If you are looking for a quick sub this is definitely the place to go. read more

Worst service I've ever had! The workers act like you don't even exist. Asked for a side of ranch after my food was done and after 8 mins of them ignoring me I walked out. Don't ever come here if you want any kind of service read more

I have watched the Titusville FH grow to be one of the best places to grab a sandwich. The people are friendly and helpful. What can I say about Josh the manager? I accidentally hit the tip portion of their checkout and didn't mean to over pay. I had every intention of leaving a tip just not that amount. Josh helped me to get the credit back on my account and followed up with me to make sure it was done. I appreciate the professionalism and will not only be back to the shop but will tell everyone about the stellar service. Don't forget to tip! read more

Tuna fish sub taste like a blob of Mayo bread stale never eat there again they offered me another sandwich heck no I'm not stupid couldn't make it right the first time got a full refund read more

Very little meat, bread was not very fresh, and I could hardly taste the Italian dressing..... very sad as I sit and eat a sub comparable to Cumberland Farms or RaceTrack. :-( read more

Honestly it's your average Firehouse Subs. Nothing out of the ordinary when it comes to service and food quality. Food was great, but it did take about 15-20 minutes to get our subs, which was longer than most locations. read more

Visited this location only once. I have yet to go to a Firehouse Subs where I had a bad experience. They greet every one that walks in the door but I don't think we can hear because of the blower or something. Sorry guys. Orders were completed as ordered. I guess a pickle was forgotten and the gentleman brought one out in a little bag before we could even realize it. Great service. Clean building. I might try ordering online one day but eating there is something our family likes. Their subs tastes better fresh. read more

Extremely slow moving workers. I was the only one in the store. Love the food. Only thing that bothered me was one of the workers had his pants down past his butt with boxer shorts. Very wrong for a place serving food . read more

I waited a full 21 minutes for a sandwich. There were two other customers who were already eating when I came in. I think they were processing online orders while I sat in the dining room for 20 mi.utes, waiting for one single sandwich. Not busy. It just seemed more important to fill online orders than the one customer sitting in the dining room without. I did not feel valued as a customer are all. Business was extremely slow. I won't be back. read more

I have been trying out all the different food places in Titusville, as I'm new to the area. Firehouse subs is definitely one of my favorites...The rush at lunch can be a little hectic at times and a bit of a wait, but it's always worth it. Managers are always quick to fix mistakes too in the middle of it, and compensate for the wait. The customers are sometimes rude to employees despite all they do, but it's to be expected in this area as I've observed at various restaurants. My daughter loves their catering, they're very convenient and affordable for small parties.. I definitely recommend. read more

I was very disappointed in the subs i ordered as Mr Submarine is right around the corner. There was nothing special about these subs except that i feel i paid for the bread and they forgot to put in the rest. The sub was so thin that i tasted bread and nothing else. They need to fill that sub up if they want to compete with Mr submarine who fills their subs with lots of deli meats and cheese and the lettuce and tomatoes are piled high. I havent been back since because i was so disappointed. I would rather go to the place that gives you a bang for your buck read more

This is A GREAT place to eat, inside or outside dining! Staff is ALWAYS friendly and helpful!! Subs are amazing!! Lots of meat etc., Great salads!! Clean dining room, clean outside dining, across from the river, perfect!! read more

My subalways arrives on time and it is still hot. Subs are great. I recommend Firehouse Subs to all and a portion of their sales goes to area Fire Departments! read more

Food is always great, so the rating is based solely on customer service. It seems like this place is run by a bunch of teenagers who have no concept of customer service. The staff is consistently inefficient and most look/act like they hate their job. Recently experienced a mistake with an order, which is not a big deal at all, but the way it was handled and the sheer disregard for quality customer service by the employees, really adds insult to injury. read more

Best sub I have ever eaten! Omgosh it was perfect! Nicely made, delicious! Bread is awesome!

They have a 4.7 on 96 reviews on Google. The one-star review must be from a competitor. I do like Mr. Submarine (4.5 on Google) as well, but it's not realistic or truthful to say that Firehouse is 1 star and Mr. Submarine is 5 stars. read more