This is our go-to place for subs! Amazing & professional team welcomes guests upon entry. They are helpful and will make suggestions. Subs come out in a timely manner and delivered to our table too. Fresh bread, meats and ingredients! Place is clean, a/c just right & music in the background. We have ordered delivery with this store and the food is still awesome! Highly recommend!! Great job all!!! read more

The food here is soooo Delicious!!! Stop by and try their delicious subs. You won't regret it! read more

Firehouse Subs - Hook & Ladder.® - Fast Food Near Me - Humble, Texas

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Awesome customer service and fresh food. The new crispy fries are tasty and delicious. This restaurant has a clean and remodeled look. Awesome Experience! read more

Best subs in town! Friendly staff and a clean location. I'm always a happy customer when leaving and returning.

Food is usually always good, but they consistently forget my pickles. Even when I ask for extra, I get none. It's sad

Firehouse catered our Women's Lunch and sandwiches & salad were so fresh and delicious. Flawless service, easy ordering and everything was ready on time with condiments and dressing included. Staff is very friendly, professional and ensured our needs were met. We will use them again. read more

Firehouse Subs - Cold toasted club with fries and hero sauce! Add bacon for that extra bang. - Fast Food Near Me - Humble, Texas

I had really great service today!! Everyone was very nice and welcoming. I got 2 Italian sandwiches to go and they were so good! All the times I've been here their sandwiches turn out way better than other sandwich places. Inside was nice and bright and clean. Can't wait to go back! It was my dad's first time eating their sandwiches and he really enjoyed it! read more

Our family came in tonight and Justin met us with a smile and was just so super nice. As always the food was delicious! Bread was fresh. No complaints whatsoever. We will come back simply bc of the service we received from Justin tonight. read more

I want to thank Steve and his entire team that worked this evening. We ordered five different sandwich meals they were all on point and tasted great. One team member even called to confirm a sandwich modification was made. Order was made accurately and on time with no issues. The stores ambiance was pleasant and comfortable creating a relaxed environment. My family and I will definitely come back soon. Thanks FHS team Atascocita. read more

Two weeks ago I had a great meatball sub from Firehouse. I've gone back four times since. I can guarantee you that you will not regret it. Management and staff took their time and made sure the food and service was great. My go to has been the meatball sub (extra cheese) jalapeños and olive oil. Tell them Jarrett suggested it. read more

Firehouse Subs - World Class Meatball Sub that will make you slap your mamma! - Fast Food Near Me - Humble, Texas

Amazing management! The place has done nothing but improved over the last 5 months. Go check out the new remodel! read more

Firehouse Subs - Fast Food Near Me - Humble, Texas

Babyyy the service here is amazing the atmosphere was pleasant walking in I only came here for my T-Mobile Tuesdays promo and bit off more than I could chew lol the staff is engaging & friendly and the manager literally advertised the Sparkling Cherry Limeade right in my face I walked out with food & a gallon of my new go-to summertime refresher drink thx to the manager & staff for such a friendly visit somebody better tell Sonic they got some real competition if Firehouse Sub promotes the drink more I kno I'M SOLD read more

Employees need a lesson on Customer service, they were extremely rude when taking my order the first time. It took over 20mins to get my meal. So the second time I went, I ordered online. To avoid the interaction. But after arriving at 7pm ... 15 mins after the app told Me my sandwich would be ready. I was told.you need to wait acouple more minutes" after 30 minutes from placing my order I got my sandwich went home, to find it was wrong.. shame I won't be back because the parm sandwich is a good. read more

Firehouse Subs - They are just suggestions - Fast Food Near Me - Humble, Texas

Something New is In the Air!! My family and I visited on Sunday after church and had a completely different experience than our previous visit. Great energy and awesome customer service. The sandwiches were fresh, hot and delicious. We will definitely be back! read more

Usually not one to give negative feedback but this could not be avoided. Ordered 3 subs today and 2 of the 3 orders were made wrong. Didn't realize the error until much later and miles away that what we ordered was wrong. Very disappointing especially when your bill is over $35 for 3 sandwiches alone. Plus not to mention the $3.60 tip read more

I absolutely love Firehouse subs! If you haven't tried one make sure to visit the 1960 location... friendly staff, excellent service and the sandwiches...well they are an experience in and of themselves! Wide selection to choose from but my favorite is the Italian and the Hook and Ladder! Try it out, you'll be in for a real treat!!! read more

Just had a amazing eating experience, try the French dip sub it was delicious, service was fast sandwich hot and tasty, cus service was friendly and informative restaurant was very clean and well kept, Highly recommend you check it out read more

This location needs to get it together! The fat that came off the brisket sandwich was a disgrace read more

Firehouse Subs - This is the fat that came off of my husband's smokehouse brisket sandwich. I'm disgusted there's more fat than beef brisket! Waist of money - Fast Food Near Me - Humble, Texas

This is my husband's and I favorite place to stop and grab a sandwich. The workers and the owner are always so nice and they get our order right every single time. Never had an issue with this establishment l. read more

The store is undergoing new ownership. I order a party platter for a Birthday Party. My order was ready on time, food was fresh and pricing was affordable. I would definitely recommend and order again. My family and friends enjoyed the variety of sub sandwiches. read more

Had the pastrami and the hook and ladder. Nothing special and not a lot of meat either, especially in the pastrami (just one slice). It took forever to get the food too. We ordered at the counter and waited and waited about 20 minutes even though nobody was there. I think they were making web or phone orders because everyone was working - just not on my order. Chili had beans which I don't care for. Taste was ok. Everyone was wearing masks which was good. Overall very lack luster and experience and nothing to stand out. Won't be back. read more

Firehouse Subs - Pastrami sub. Where's the beef? - Fast Food Near Me - Humble, Texas

Came in at 4:35pm to get two sandwiches med plain Jane.... The workers had us waiting an hour for our order. They decided to work on other orders before ours. When asked they said they are working on it and got some telephone orders in so they were behind. Then proceeded to do some order for some people that came in after us. We were completely understanding that only two were working. But at the hour make we decided to give up. Then all of sudden they were quickly working on our order. No thanks please give it to homeless. SMH do better. Just because we are really understanding doesn't mean you can "poop" on nice people. I really hope y'all have it to homeless. read more

Firehouse Subs - Location - Fast Food Near Me - Humble, Texas

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Ordered a sandwich and it looks like they literally just smashed everything together in some weird blob of food, half way threw it between two pieces of bread (half of the blob is stuck to the carton), and said "here you go". read more

Firehouse Subs - two subs in a styrofoam container - Fast Food Near Me - Humble, Texas

The food is blah , this was my first time and compared to Jimmy Johns I will never be back !!! As my first time in I was unsure what was on the sandwich but the server was very rude and rushing me . Im unsure on why she was so in a rush but my sandwich was not cooked properly and I never asked for a toasted sub nor did I ask for my lettuce and cheese to be melted . The service took 15 min to make my simple ham sandwich that had ONLY LETTUCE . I asked for mustard and they only gave it to me on the side and as well the place was smoked out with burnt toast and it needed to be dusted , swept and mopped . The place looks to be UNDER HEALTH CODE , and again IT TOOK 15 min to make 1 sandwich . read more

I ordered two party trays which comes with kosher pickles and I was told they don't have an enough pickles for my order and that they can only give pickles to the customers that come in the store. I called the catering manager and her response to me was I'm at home don't call my phone but I was given her number from the employees in the store. Tarryn was professional but Kayla is rude and needs more training. The place was so dirty and trashed. I was also told by the manager that the site is outdated and pickles don't come with the catering orders. I know it's not true my company orders from firehouse all the time. We will not be ordering from the store ever again. Horrible customer service. read more

I am not sure if they hate uber eats but I like to order my lunch through uber when I'm at work and can't leave. This is the second time they mess up my order and I'll be sticking with the humble location from now on. My first time I had asked in the notes if they could give me Vanilla Coke (since they have the mix machine to do so) got regular instead. Alright no biggie. Second time, somehow did not give my drink to the uber driver. How? I don't know. It showed in my order and I paid for it. Thankfully my driver was nice enough to drive to a nearby store and buy my drink. Would not recommend this location. read more

Very disappointing . To my surprise the sandwiches were below average. I have always used Firehouse across the US for my customer events. In Maine, Boston, Oak Brook, all exceed expectations. To my surprise it was not close to being what I expect. I ordered the premium pastrami sandwich. There was like one slice of meat and was all bread. I will not go back. read more

If I can give 0 stars I would, I have never been to this location but they took 30 plus minutes to make my order! Horrible customer service, 2 young kids making all the sandwiches while a older lady just doing the register, like you see these kids struggling why not help, will not be going back to this location for any reason. read more

I'm a fan of Firehouse Subs but this location left a little to be desired. I didn't have a long wait that others have complained about. I ordered the Philly Cheese Steak. It tasted as I expected but seemed a little light on the ingredients in comparison to other Firehouses where I have eaten the same sandwich. Also, the cleanliness of the floors in this location were suspect. It almost looked liked the floors in the dining area had not been cleaned properly the night prior. The middle floor of the dining area was absent of trash and food but there were food particles along the edges. It really looked like they had not swept or mopped well in a while. When I see things like this, it really makes me wonder how clean the kitchen area is kept. If you don't take care of areas I can see, how bad are the areas I can't see? This was my first visit to this location. I might come back to see if things improve. Until then... read more

1. It took about 10 min just to order at the cashier after waiting in line. The cashier didn't understand that I wanted a water bottle with my sub. He charged us for a combo and than a bottled water on top of the order. Which had to be corrected and took longer. 2. After the order was placed, it has taken half an hour and counting for our order. We have plans at 1pm, so we arrived at 12:10 in order to get to our destination on time. You know because with subs you're in and out, right? WRONG! It's now 12:53 and we are still waiting. The line to the cash register is getting longer and the little kids that arrived after us are getting antsy. We will now be late for our plans. If you are thinking this is a fast in and out place to pick up subs you have been warned. I don't know what is taking so long. It could be lack of training or it could be that they are down an employee... either way- management you need to clear this up. On a good note: the employee working to make the subs is being amiable and very friendly when she deals with angry customers comments about having to wait over half an hour. read more

I usually do not give us five stars you have to really really Express me the very first time and after entering this Firehouse Subs I must say I was very very impressed read more

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Veggie sub was sloppy I didn't even get mushrooms or olives like before , just tomato, cheese ,onion and a lot of lettuce but no understand rush hour but come on not even one olive and mushroom read more

Firehouse Subs - Veggie Sub - Fast Food Near Me - Humble, Texas

This is a nice location. Food is always good but the wait times are always very long due to a young and unsupervised staff. Upon my visit today I waited 45mins for 2 sandwiches and a salad because the experienced employee left the employee in training to do everything from the register to making the sandwiches alone. While this is a nice establishment it could stand for more maturity and help in the work place to make service faster. read more

I have never had any issues with firehouse subs in the past however my recent order was awful. I am not sure if they are trying to save money but the quality of meat was disgusting. The meat was sliced thick and each bite was super chewy and tasted gross. However the bread and toppings remain the same and were good. I will not be ordering from here again. Very disappointing their quality of meat is this bad. read more

Firehouse Subs - Hook and Ladder Sub - Fast Food Near Me - Humble, Texas

Did a DoorDash order and no meat on my sandwich. The order was all wrong. Will never order again.

Way too much lettuce on a sub, thought I was eating a salad. Got the turkey bacon sub cold, well except the bacon, was told by the sandwich maker, they couldn't serve cold bacon. Ok. Didn't really taste the turkey, way too bread, should have gotten extra meat? Lettuce kept falling out of sub, while eating it, Evan after removing most of it. Oh well, I'll just wait for the Potbelly Sandwich shop to open near by. Won't be going back. A bite to pricey for a sub. read more

Firehouse Subs - Fast Food Near Me - Humble, Texas

I waited half an hour for three hot subs that were served cold. I understand food quality going down and service slowing down when you get into the weeds during a big rush. There was one other table seated. I dont want anything free, I just want the franchisee or regional manager to know how your staff serves your customers. read more

I was so excited to get to try this place today, I'm pregnant and I kept hearing about how wonderful the food is here. Pregnancy brings along heightened senses all around, yet what I found was a complete lack of flavor considering what I ordered, the meatball sub. It was terribly disappointing to find it as bland as it was given what it was comprised of, not to mention the seemingly down disposition of the employees at this location. The young lady who was my cashier seemed to have no idea what customer service or a smile meant. Definitely not a fan, will not be eating here again. Only upside I felt was that they had sports on, football. read more

I've known about Firehouse Subs for quite some time now and never ordered from them because it was probably just another not worth your money sub shop. Then, about a week ago, I read on the internet that the reason they were being rated so highly is because they use quality meats. So today I ordered the Italian sub. There were tons of things to add on........or not. This is by far the best sub I've ever had (I'm over 60 years old). I hate I didn't try them before now. I will definitely order from them again!! read more

This location just opened, so I went to give it a try with a couple of co-workers. You know how it is when a business first opens... lines out the door etc... we were lucky to get there for an early lunch, so the crowds did not happen until we were leaving. I had the smokehouse beef and cheddar brisket sandwich, drink and chips.. $9.94 with tax. Sandwich was hot and fresh, brisket was tender. Overall the food was a 5... It took a little while for it to come out, but the place just opened, so I am sure it will take some time for them to get everything perfect.. I hope to eat there again soon... read more

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