I came here during lunch and got a a spinach pie ($4.5) and chicken shawarma pita ($10). They…read moreoffered these free chips "on the house" and they were a nice little appetizers to munch on. The spinach pie was quite good! And after about 10 minutes my shawarma came out. It was seasoned good even though a little dry. The garlic sauce was very flavorful and helped with the overall flavor and texture. I was quite happy with the food as well as the price! I would definitely recommend and come back to this place! Food(50%): 8.0 Staff/service(25%): 8.5 Value(25%): 8.5 Overall: 8.3/10

I'd been wanting to try this place for a while because of the high reviews. But I wasn't really…read moreimpressed. I got the shawarma but there were way too many pickled ingredients in it. And the fries were soggy. I went with probably the safest entree, and it was pretty disappointing. On the plus side, I think their appetizers are a win. We had homemade hummus and the pitas that came with it were warm and doughy, probably the best part of the meal.

I came in after a long night of work ready to go, and Arlin, who helped me out tonight was so…read moreincredibly kind!!

I ordered a Greens + Grains bowl with chicken, Crazy Feta, hummus, tzatziki, and several toppings…read more Everything was fresh, flavorful, and prepared perfectly. The customer service was on point--friendly, fast, and professional from start to finish. This location never disappoints. The food is consistently delicious, the ingredients are always fresh, and the staff does a great job. Shot out to Manuel Definitely a 10/10 experience every time I visit. Highly recommend!

Stopped in for lunch at Grain & Grog American Tavern and it hit all the right notes. We ordered the…read morehot Italian, steak & cheese, and a kids burger with mac and cheese--everything came out fresh, flavorful, and clearly made with care. The hot Italian had just the right kick, the steak & cheese was hearty and satisfying, and the kids meal didn't feel like an afterthought (always a win). The mac and cheese was creamy and comforting--definitely worth adding on. Beyond the food, the atmosphere was warm and inviting, and the staff truly stood out--friendly, attentive, and on top of everything without being overbearing. Easy spot to recommend for a casual, really solid lunch. Will definitely be back.

I don't usually write reviews the same day, but this was something unique. Let me first say there…read moreare not any fun and well done gastropubs in Gainesville, and this restaurant certainly stands to prove that point. Stereotypical decor and menu, Grains and Grog stood painfully empty on a Saturday afternoon playing music nostalgic to anyone who graduated high school before 2010. I ordered a Manhattan. Hallway through, looking down at the bottom of the glass, I saw two tiny flies floating at the bottom. As disgusted as one can reasonably be, I asked for another one to be made (why I bothered, I can't say. Maybe it was because I had already drank half). I found another small fly in the second before the server left the table. Another fly in the third as well. We didn't finish our meals for obvious reasons. They brought us the check, discounted the manhattans and 50% the check, though I didn't feel I should have paid anything. After paying the check, they said it was a mistake. They brought us the wrong one and would void the sale. The "correct" check they brought us was the full meal sans the 3 botched manhattans. We won't be going back

Service always quick, employees friendly and food on point…read more Tables are clean almost all of the time leaving a warm ambiance and always lots of foot traffic at this location.

Not good. The staff is unfriendly and absolutely did not care if we got what we wanted or not…read more When we asked if we could still order breakfast, the answer we got was - "well you can try." I did get a frittata and it's not good. Way too much flour. We will not be back.

I order for a large group a couple of times a year from the Gainesville, VA location not through…read morecatering, but request them to package up catering style. They are always accommodating with requests and our orders are always correct and ready on time , I have never had to wait! Staff is always helpful, and the food has been excellent! Thank you!

The water taints everything. Besides the dry meat and greasy green beans, the food was edible…read more Tried the house special and an order of falafels. The tap water tastes like pond water, even running thru the fountain machine. So something is off. I tried but it is a hard pass for me. Nothing about this experience was good. Even the tv kept flickering on and off about being connected. I felt no joy in this moment. No flavor.

Love their Turkey sammich with mayo, lettuce, tomato, onions, and hot peppers - plus a quartered…read moredill pickle and a bag of Voodoo potato chips. It's my weekly go-to lunch! Tasty and satisfying! I also keep a bottle of the Potbelly brand hot peppers in my fridge at home - to add to other sandwiches. I love that I can order all of this via the Potbelly App - show up and and pick up my order! #Potbelly

Waited in line for 20 minutes or so just to find out they possibly never made my sandwich,…read morecontinued to stand in line as they said they were going to make it. 10-15 minutes go by, still no sandwich. Disappointing

This smaller sized Chick-Fil-A is located in the heart of the quaint town of Haymarket! The…read moreservice was great and they were super attentive to our needs. My spicy chicken sandwich was ok. It tasted great, but the bun and cheese were cold... this was unpleasant to find out and eat. However, the cookies and cream milkshake was delicious and like drinking an Oreo!

By far the worse customer service of any Chick Fil A there is. Employees have attitudes, talk back…read moreat you, and really don't care !! I wrote in a complaint and gave them a chance to make it right, but whoever Jason Ward is, writes back a BS letter but really doesn't care, mainly because he didn't make things right, just blew smoke in a letter. Will never go there again and would skip a meal before giving them any money !!