Cancel

Open app

Search

Firehouse Subs

3.1 (81 reviews)
Closed • 9:30 am - 10:00 pm
Updated a few days ago

Firehouse Subs Photos

Business Info

FIREHOUSE SUBS ATMOSPHERE

What's the vibe?

You might also consider

Recommended Reviews - Firehouse Subs

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Submitted my mobile order at 10:51, didn't have my order until 11:51.
Eileen M.

I normally don't write reviews like this, but the young workers during my visit really left me bothered. I've been coming to this location for a long time and have never had a bad experience until now. On 8/26/25, between 10:50-11:50 AM, it took nearly an hour for just two sandwiches to be made. The young female worker, who showed up late around 11:04 (bringing the total to three employees on shift), came in with an attitude and seemed to take her frustration out on customers. To make matters worse, after waiting an hour, one of the sandwiches was still made incorrectly. On a positive note, I want to thank Michael, the manager, who apologized and handled the situation professionally once he returned from a delivery. It was very clear the staff behaved differently when he was gone compared to when he was present.

Signage
Net A.

This is my first time visiting and i think the last. Honestly I love Firehouse Subs and have been to different locations and I am very regretful on how my experience today at my very own city location was disheartening!! I just came today Tuesday to redeem T-mobile's Tuesdays promotion. My mistake for not checking on how to redeem but the lady behind the counter could have said it with a smile and explain nicely that I have to order on line! Im not sure if the staff today: Tuesday, 11/7/23 @ this hour 3:30 pm, are happy to serve cause of such unprofessional attitude. So i finally figured out how use app and order online. Order will be ready for pick up by 4:15 pm so we waited . By 4:16 I inquired on status of my pick up order, I was rudely directed to read a posted sign that said Online Order Pickup! I misunderstood the sign I read that said third party. I said I was not a third party cause I ordered myself online. Then they checked behind the counter called out my name and said just few more minutes to be ready. Finally got my order at 4:18 without handing out a drinking cup. I wasn't sure where it was located. Another lady handed me a cup. My favorite Meatball sub is what got the stars. The sauce tasted perfectly withe scrumptious meatballs topped with melted cheese served in the toasty bread bun. My hubby liked the hook and ladder sub which had a very generous multiple turkey and ham slices. Love the red chairs and made a very impressive ambience of a fireman's passion. Just hoping on my next visit, staff will have better customer service!

Menu
Bienvenido A.

My hook and ladder sandwich was delicious and so was the meatball sub. Service wasn't that great. First time in this location 1550 west valley Blvd in Colton. Reception was very cold. They still entertained our questions but It's like "don't bother me" message we got. Got our order past the 4:15 pick up time placed on line. Place was clean and organized. All gender restroom but need staff to open when needed for use. Still want to come back and try other entries on their menu. Hopefully will have a better reception and service.

Abs ..

The cashier who took and prepared my order was very sweet and patient with me. I couldn't decide what I wanted to order but she was kind enough to recommended some of her personal favorites subs from the menu. Her name is Alice and she was an absolute sweetheart!!

There are no "public" restrooms... WTH?

We were paying customers who asked if we could use the public restroom. We were told by the manager, "Michael", that the restrooms were "for employees only". When we asked why, we were told that "the manager decided" it would be an "employees only" restroom. There's no way to wash up after eating very messy sandwiches, let alone relieve yourself. We were in this same restaurant not long ago, and the restrooms were still available. WT*?? Messy sandwiches, no public restrooms, and a manager with an "oh well" attitude? Do yourself a HUGE favor, spend your money next door at The Habit. At least THEY have a public restroom. Adios, Firehouse Subs... you've just lost some good customers, and hopefully, many more people will see what you're really all about.

See all

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

3 years ago

Helpful 1
Thanks 1
Love this 2
Oh no 0

5 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 2
Thanks 1
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lupe I.
8
159
125

6 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 1
Thanks 1
Love this 1
Oh no 0

5 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 2
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of John R.
14
27
7

5 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Great staff very friendly highly recommend this place to any sandwich lover wish they had more locations

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 1
Thanks 1
Love this 1
Oh no 0
Photo of Desiree G.
167
177
70

6 years ago

My first time here have to say sub's are really delicious they are different but a good different .I will be back

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Myk R.
32
28
7

6 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Roxana S.
239
13
11

5 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Best sandwiches I've tried! Will definitely return. The restaurant was spotless and service was fast. You guys are awesome.

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 2
Thanks 1
Love this 1
Oh no 0
Photo of Pat F.
263
45
0

6 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of T S.
0
11
5

4 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Very great service delicious subs I always go during lunch hour and they are quick I would highly recommend for everyone to go

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 2
Thanks 1
Love this 1
Oh no 0

4 years ago

Amazing customer service Great workers and amazing manager and food was great as always !

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 1
Thanks 1
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 1
Thanks 1
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 1
Thanks 1
Love this 1
Oh no 0

5 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 1
Thanks 1
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Did a order for pick up. My food was ready before the time it was set to be done. They're fast and nice crew.

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Good subs, but they always need an extra 10 minutes past when your order is supposed to be ready when you get pick up.

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

The customer service at this location is non-existent and non-accomodating.

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Guest S.

Guest S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 3

Ask the Community - Firehouse Subs

Review Highlights - Firehouse Subs

“Thank you for the amazing food & experience Karena and to the young man working with her as well!”

Mentioned in 2 reviews

Read more highlights

You might also consider

P And G Burgers

P And G Burgers

4.1(1.6k reviews)
1.5 mi
•$$

We had a great experience at P&G Burgers! My husband and I decided to try it for the first time the…read moreother day, and we were very impressed. The food was delicious, especially the pastrami sandwich with onion rings, which I will definitely be ordering again soon! The service was just as wonderful as the food. Dannya, one of the front-of-house staff members, was incredibly helpful, answered all my questions about the menu, and made me feel very welcome. She was friendly, kind, and provided excellent customer service. Great job, P&G Burgers! I would love to see more employees like her on your team. We look forward to coming back soon!

P&G Burgers has decent food, but when it comes to customer service, saying it's decent would be a…read morelie. We ordered chicken tenders and substituted the fries for a SIDE salad. When we say SIDE salad, we expected the salad to actually be on the SIDE. Instead, they put the HOT chicken tenders directly on top of the salad, which melted the cheese and completely ruined it. They did offer to replace the salad, but after the attitude I received on the phone, I didn't feel comfortable trusting them to remake my food. What made the situation worse was being told what I should do differently next time when the mistake was on their end. Mistakes happen, but how you handle those mistakes matters. Telling a customer how they should order next time instead of simply taking responsibility is not good customer service. The food may be decent, but the way this situation was handled left a really bad impression.

Photos
P And G Burgers - Menu

Menu

P And G Burgers - Pastrami Sandwich

Pastrami Sandwich

P And G Burgers - Not a side salad

See all

Not a side salad

The Green Shack Market Place

The Green Shack Market Place

3.9(765 reviews)
5.9 mi
•$$

Ambience: You walk in and the place is a small market with "The Green Shack" nestled inside. Looks…read morelike there are 4 businesses in one location. Definitely a hole in the wall! But, aren't these the best places for some food? The menu can be a bit overwhelming if you're new. There are a lot of options. But, to an adept foodie you quickly find what you've been craving. I ordered 3 sandwiches: The Joker & The Thief: -the pastrami is cooked in their Joker sauce. I had it on a toasted French roll. Added mayo with some pickles! I also opted for "The Thief" which is added cubed BBQ Brisket for +2$ dollars! I smacked that thing down in the car so quick. What I mean to say is, I took the first bite and all the flavors came together perfectly. I could not put the sandwich down. I ate the sandwich so fast I may have lost a little oxygen to the brain as I inhaled the sandwich. Now, I'm contemplating how I can come back to order another sandwich one I live 5hrs away. I still have 2 more sandwiches for the ride home. One is the Green Shack sandwich (Turkey, Avo, & Bacon) and a chopped sandwich Don't judge me.... Yeah I'm an under cover BIG BACK. Anyways - This is a must try if you're in the area. I came in on a Friday and there was a wait. But it was definitely worth it. As I walked out I found $15 on the sidewalk. Keep your head on swivel there is a lot going on in the neighborhood. I give the place 5 Stars well deserved. "I'll be back!" - Terminator Voice

This is one of the best sandwich shops in the IE. Everything is so delicious. Service is good for…read moreas busy as it is. Love that it's inside a liquor store they always have so much variety

Photos
The Green Shack Market Place - The sandwich preparation area.

The sandwich preparation area.

The Green Shack Market Place - Chopped sandwiche

Chopped sandwiche

The Green Shack Market Place - Inside

See all

Inside

Gazzolo's Sausage Co Restaurant & Delicatessen - Farmers Plate

Gazzolo's Sausage Co Restaurant & Delicatessen

4.4(258 reviews)
6.0 mi
•$$

The Food: Ordered the Farmer's Plate, and it was exceptional due to it being piping hot, freshly…read moreprepped right off the skillet, and packed with flavor. The Drinks: It was my first time sampling authentic German beer, and the staff was generous enough to let me try samples first so I could find the perfect pour. The Vibe: Warm, inviting, cozy, and spotlessly clean from top to bottom.

Absolutely Outstanding -- A Hidden Gem Since 1956…read more If you're looking for authentic German and European food in Southern California, Gazzolo's European Restaurant & Deli is an absolute treasure. The restaurant has been serving customers since 1956, and you can feel the history the moment you walk through the door. The warm wooden booths, European décor, German beer signs, and cozy atmosphere make you feel like you've stepped into a family restaurant in Germany. I ordered the Jägerschnitzel, served with rich mushroom gravy, traditional German potato salad, and sweet red cabbage. Every bite was delicious, and it paired perfectly with a cold Paulaner beer. What impressed me most wasn't just the food--it was the story. Our waitress told us that when one of their employees was 17 years old, the original owner personally taught him how to make their famous sausages. Today, at 81 years old, he's still there making sausage five days a week. That's over six decades of preserving the same recipes and traditions. When I asked what his favorite sausage was, she smiled and said, the veal sausage. That alone guarantees what I'm ordering next visit. In a world full of chain restaurants, places like Gazzolo's are becoming rare. Family-owned, authentic, and built on generations of craftsmanship. If you appreciate homemade food, old-world hospitality, and restaurants with real history, put Gazzolo's at the top of your list. I'll definitely be back. Next time... the veal sausage.

Photos
Gazzolo's Sausage Co Restaurant & Delicatessen - Quaint and homie vibes

Quaint and homie vibes

Gazzolo's Sausage Co Restaurant & Delicatessen - Complimentary bread

Complimentary bread

Gazzolo's Sausage Co Restaurant & Delicatessen - Interior dining

See all

Interior dining

Old Town Baking Company - Ham and Turkey sandwich

Old Town Baking Company

4.4(209 reviews)
3.4 mi
•$

This is my happy place. I found this gem a few weeks ago and I visited twice back to back. Their…read morebagels are delicious! And sandwiches also. I got a tuna sandwich on day one and a breakfast croissant the next day. Can't go wrong with either. The team is super sweet and attentive. Everyone is very positive and ready to answer any questions you may have. There are pointy of tables all around. You can also watch them make rhe bread. They have areas with windows to observe their process. I need to return asap and pick up some bread for the week. SB location is only open week days and morning til afternoon so if i need to pick up anything after work it'll have to be their rancho location. Boooo So worth it !

What a serendipitous find on our way to Joshua Tree! We were looking for a lunch place, and felt…read morelike sandwiches. Never heard of this place before, but we wanted to try their sourdough. The day we went (Friday), they also had clam chowder, so we had to get a cup of that, and it comes with a sourdough roll (which was really nicely flavored, and had a nice dense texture). We ended up getting a turkey sandwich, as well as a blueberry scone and a peanut butter cookie (I mean, we had to wait for the sandwich, and the display cases were dangerous). They were very generous with the sandwich filling, the scone was also delicious, as was the soup. The one flop here was the peanut butter cookie. Could have been moister and chewier, but we enjoyed it nonetheless. You order your sandwiches by filling out a simple order form at the back counter. Bathrooms have a code and were clean. There are two single-stalled ones. Parking in the lot in the back. It was pretty easy when we got there.

Photos
Old Town Baking Company
Old Town Baking Company - Cheesecake

Cheesecake

Old Town Baking Company - Turkey on squaw and tomato bisque

See all

Turkey on squaw and tomato bisque

Jimmys Food Store - I kept hearing everyone talking about how good the Deli Subs are, so I went to try it out.MAN, the best sandwiches I ever had!

Jimmys Food Store

4.2(5 reviews)
3.9 mi

Well I must say this is as close as it gets to the 70's good people great sandwiches I'd recommend…read moreanyone to make this a must stop on the west side of S.B.!!

Today I, stopped at this store as i've done since he's been in business. This was my third stop…read morefrom picking up wired funds from the Wal-Mart Neighborhood Market. Made a purchase there. Proceeded to B of A made checking and savings acct deposits. Third destination was Jason's Mkt. Had approximately a 20 dollar bill and 2×5's left to spend on whatever. I, chose Seagrams extra dry. I, mistakenly gave Jason's son the 20 instead of one of the fives. Wasn't paying the right amount of attention because I, was taken back to the Rolls Royce driver next to me. How much I, liked his car. Jason's son who worked for an environmentally corporation stole my money. I, thought i'd given him one of my 2- 5 dollar bills, when actually it was the 20. The three bills are all I, had. I, realized my error and immediately returned. He swore i'd only given him a 5. Currency won't suddenly turn from a 20 dollar bill into a 5. I, had 2- 5's and 1- 20. He stole from me beyond a reasonable doubt. I'll never ever patronize them again. I've been loyal never stole from them. "Who does that?" Audrey 1+9094403741 I, won't hide my identity. I'm hurt and mad.

Photos
Jimmys Food Store - Subway's sandwiches are smaller than 12 inches...these are the length of my hand and forearm. No manches!

Subway's sandwiches are smaller than 12 inches...these are the length of my hand and forearm. No manches!

Jimmys Food Store - Just a great sub man.

Just a great sub man.

Jimmys Food Store - Pepperoni, roast beef and pastrami sandwich

See all

Pepperoni, roast beef and pastrami sandwich

Firehouse Subs - sandwiches - Updated October 2026

Loading...
Loading...
Loading...