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FireBall Tech

4.5 (8 reviews)
Closed • 9:00 am - 6:00 pm

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5 years ago

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11 years ago

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12 years ago

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11 years ago

Thanks - you were able to diagnose the problem with my laptop. Appreciate your help!

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Geeks 2 You Computer Repair - Tucson - Inside our office!

Geeks 2 You Computer Repair - Tucson

(103 reviews)

Campus Farm

Mark You mention…read morestriving to provide great service. In my view, great service means going above and beyond -- even in what may seem like the smallest details. That is often what separates a good business from one that truly stands out. A seven-day guarantee may work in theory, but for small business owners like myself, flexibility matters. I operate a transportation service, and my schedule doesn't always allow me to address technical issues within such a narrow window. A 30-day guarantee would reflect an understanding of real-world business pressures and remove unnecessary strain. Although the payment for Greg's services was refunded, that wasn't the outcome I was looking for. I wasn't seeking my money back -- I simply wanted the work completed properly and brought to a clear, final resolution. As it stands today, the matter still feels unfinished. One part that was honestly disconcerting for me is that I've had a very good relationship with your company for nearly 20 years -- essentially since you first started. I remember when you were working out of your living room, and I've genuinely been glad to see how the business has grown over time. What caught me off guard was that the young lady I spoke with had no awareness of who I was or the history I've had with Geeks2You. After hanging up, I felt less like a long-standing client and more like just another name in the system. Loyalty and history matter -- especially in small business relationships. I've valued supporting your company over the years, and I hope that kind of long-term connection still means something on your end as well.

Had Kevin put to fix a WiFi issue: he spent time making sure everything was in perfect order and…read morealso enhanced our TV He seemed very motivated to do all the rights things !!' Highly recommended these guys

FireBall Tech - itservices - Updated May 2026

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