Not sure why there are so many negative reviews! I made an appointment online and brought the…read moredocuments I needed with me. The security guard/police officer at the front was so friendly. I got a number and sat for maybe 8 minutes before I was called up. I was in and out in 15 minutes.

Both my husband and I wanted to change my last name. The first day we waited 2.30 hours, just to be…read moreturned away because "we needed to make an appointment." So we went on the phone right away and made an appointment for the next day. We were 20 minutes early to our appointment, still waiting another hour. Then we got called back, just for the lady to check on my phone for the confirmation for the appointment, was set for 2 weeks ahead. If I could give this place zero stars I would. The way this place is run is a circus. The 1st week of being married to the love of my life is thoroughly intruded by this wretched place.

Quick wait time during lunch! Tara was amazing and thorough with her explanations. Best federal…read moregovernment experience in a long time

I just signed up for Social Security but wanted taxes taken out (W4-V). So I filled it out and was…read moreprovided the option to mail it or hand deliver it. Certain that something this important would get lost, I decided to try and hand deliver it. I had visions of the something worse than going to DMV. I was so wrong. I went in without an appointment, was met at the door by a guard to ensure that I didn't have any weapons (too bad we live is a society where this is a necessity). There were 3 people at the windows and 2 sitting waiting in chairs. I entered information into the kiosk and got a ticket with a number. It was a short wait when my number showed up on the screens. I did my business and the lady helping me was friendly and helpful, an actual person not a mindless drone. I headed back to my car. It only took 15 minutes or less.

If you're headed to MVD then Stocker drive is best. But if you're going to the Emissions Testing…read morefacility that entrance is now on the east side, so it's best to come in from Sarnoff rather than Stocker (see pic of new entry route). Staff here is always pleasant and the lines move reasonably fast. Pro Tip: on the main website you can access a live camera feed pointing at each of the three Tucson emissions centers' vehicle lines. Lunchtimes are often the worst and anytime during the last week of each month tends to be more crowded too.

I recently went to the DMV (Stocker) to get my license renewed. I was there when it opened and was…read moresurprised to see the line so long. But as I waited, employees who didnt have customers kept coming and taking care of people at their desks. I thought that was great and really helped speed things up. I was helped by LEVI who was very kind and patient with me, talking me through the process needed to get the new license and also telling me what to expect . He was very soft spoken and understood all the "DMV" ins and outs. I think LEVI deserves recognition of some sort! If i could I would give him a raisei!I

Northwest MVD parking was a little cramped but manageable Hannah did a excellent job of setting up…read morethe computer it took less than 3 minutes...

My wife's DL expired and is a real ID. So we need the old…read moreDL, a passport that is current and 2 pieces of mail in her name. A nominal price to reinstate. We will go with out a reservation. Time is not critical to us if we have to wait. Update: only 30 minutes in line, actually always moving. Doing the licensing replacement with the photo was less than ten minutes more. They have HDQ seating so everyone doesn't have to stand. I would say, very organized.

I went there once, and they were closed. They had a sign saying "Closed every 1st and 3rd Thursday…read moreof the month." Nowhere on their website did it say this. I went there the second time, waited in line for an hour, only to be told that I couldn't get my paperwork witnessed there unless I had an appointment. The other option would be to have it notarized and submitted via mail. Why should I have to wait in line for one hour just to be told that they couldn't provide a service in person, and that I'd end up having to mail the paperwork in? On what galaxy does this make any sense? Basically, you can't do anything there in person that you can't do over the mail or online. So, why do the front desk workers even exist, if their only job is to tell you to mail something in? The only people who actually work at the Vital Records office are the ones who end up mailing you the documents. This office is entirely pointless and will waste your time. Don't bother going there, just go to their site, print out the forms, and mail them in. They don't even have the ability to give you the certificates the same day you walk in. You still have to wait to get it in the mail! There is literally no purpose to this office. This place is so inefficient it shouldn't even exist.

I just read a review from 2 years ago and I'm having the same issue! My daughter is 6m old and I'm…read morestill waiting on her certificate! All I've heard is "be patient we're behind" and then when they finally sent it out why isn't it at my mailbox? It's the right address I checked multiple times over the phone etc. and I called to ask where it could be and all I got was "idk it should be there we sent it a week ago" this is grossly unprofessional and now I have to go back into the office because I waited two extra weeks and it's not here.

I am not normally one to review a government entity however, given most of us at some point have to…read morevisit the MVD I figured I would! I made an appointment to get my DL renewal. That is key, appointments are a must when possible as when I arrived at this location the check in was easy via an iPad type device and I was immediately sent to the "appointment" line (B) which had nobody in it. The walk-in line, however, had at least 12-15 people waiting. I stood there for no more than 10 minutes before being called up to a free window. The process was incredibly smooth, the representative was knowledgeable and professional and I was out of there in 5-7 minutes tops. This location appears to be nowhere near as busy as the main one off of the I10.

My lady friend needed license renewal. The Duvall MVD office is a disaster, most of the positions…read moreshut down. No place to sit. The clerk (Nadiya R.) failed her for vision, despite having been to the eye doctor and cleared the day before. I think the clerk had a thing against seniors... We left, and went to Southwest License, got approved. ($24). If I could give them a "0" rating, I would.

This is a excellent satellite for the Tucson DMV. You do…read morepay them a minor commission on top of the normal fee, but no line. . Easy parking and I was out in ten minutes after paying for registration for my 87 Truck. They now mail the tags and you get a proof of registration paper after you pay. Pretty simple. I was one of three in line at ten in the morning. Works for me.

Came in yesterday waiting for a name change on my drivers license due to marriage. Had my birth…read morecertificate, new social security card with my new name AND my marriage certificate (it's foreign). Waited for about twenty minutes and was told my marriage certificate isn't valid because it's foreign and that I need to go to the county clerk for an Arizona one. I told her that it's not what the attorney who married us said and that this marriage certificate was sufficient to change my SOCIAL SECURITY CARD. No dice. She said to come back when I have the right certificate. Fast forward to today- I go to the superior court who tell me that my certificate is legal and binding and fine. I go back to this place and wait for another hour while they email to verify that the court clerk was correct. Again, no dice. I was, however given a checklist of acceptable documentation and guess what!!!! My documents were acceptable. I simply left and went to the MVD on the east side and had my new drivers license in eight minutes flat. Yes, eight. I have collectively wasted one full day chasing my tail due to this facility providing incorrect and inaccurate information. Furthermore, the supervisor was sitting in the office in the left hand corner, no lights on hollering orders to people throughout the office. It was just an awful experience. I'd rather have a root canal or hang out in a dumpster than ever come back.

Its a public office, Social Security plays with people's lives. I have a client that has been…read moredragged through the Coals - Mis Diez Could help my friend but because you can't walk in and get things done. He is losing Thousands and is going to end up on the street. Thanks Social Security -Please Mis. Diez take my friends appointment today, he cant wait till next Wednesday the 5th

Tracy was very helpful and explained what was going on and why. Then she set me up with an…read moreappointment in a few weeks to get it fixed!

LISA from Nogales Social Security office was very helpful in assisting me with my social security…read moreconcerns and helped solve my problem.

The staff is the best. Very nice and helpful. I'd drive across town to go to them. Kelly and KK are…read morethe best!

People who know what to do, to help you out in the holidays long lines. And be friendlyread more