I went through Ski Masters ski school back in the mid to late 70's.... By far the BEST times of my…read morelife!! Instructors I had were professional and KNEW how to effectively train and communicate with their groups. I ALWAYS felt safe and beyond well cared for!! I even remember my FAVORITE instructors name 45+ years later!!! (Gary Gunther). I've sent our kids, and all my friends have sent theirs on my recommendation... and they have somehow continued excelling!! If you are looking for a SAFE, effective and challenging environment for you or your children this is by far the PREMIER ski school of PNW. Myself and many of my peers went on to become successful downhill racers and we all attribute our successes and medal counts to the foundation Ski Masters provides!

I learned how to ski through Ski Masters at age 5. I was in adventure classes, racing, and ended up…read moreski instructing with them through my teenage years. My mom and brother also instructed with them~ That really says it all! The instructors are incredible, management is very involved and approachable. I took lessons from individuals I later had the honor of working alongside with. Ski Masters is a personable, community centered ski school that I highly suggest to anyone of every knowledge level of snow sports. They have played a major role in why I am in my chosen career path today and has provided me with an incredible amount of personal and experiential growth. I cannot thank their program enough for all they have taught me and the memories I have shared with influential students and staff!

I took my two children here and it is just wonderful. I had Kincaid as my daughter's ski instructor…read moreand he wonderful, he was extremely patient with my children helping them figure out the basics! Definitely will be coming back, Thank you.

Both our kids have taken more than 5 classes here. Being probably the only one offering indoor ski…read morelessons, their calendars do fill up quickly and its $45-60 for 20 mins. Heres some suggestions i think they can do better: 1) dont put classes back to back. Allot for at least 5 mins in between as theres always student whose class gets shortened one way or another. 2) allocate the same teacher for a day / time slot / ramp - this is i believe is their biggest issue. There is NO consistency on teachers and teaching style. Its only 20 mins of class, in the 10+ classes we only had 1 teacher that repeated. Except for "pizza" and "french fries", They all use different languages and approach that can confuse kids, especially younger ones. So it feels like a whole relearning the first half of the class. 3) have a way to track student progress or know skillset before class. They barely ask what the student can do, how many classes they had or what to work on. It just wastes a lot of precious minutes to figure it out. 4) dont put beginners in ramp 3. Its smaller, shorter and just makes it more difficult. 5) factor in breaks for teachers and ask them not to use phones during class. Consider time for bio breaks or lunch and imagine how thats done w back to back classes. One of our kids teachers was so distracted w pizza coming, he kept checking his phone and looking at the staff area where food was. And because we document our kids progress, we even have that on video! While there are some really good teachers like David, Ryan or Karla, its really a hit or miss for others. You cannot request a teacher or know who you are gonna get even if you book the same day, time and ramp for weeks even months before. We come back because they are the only ones doing it. But really hope they can work on a couple of areas to make it a better experience for all.

Kid is with powder pigs for the first this year and having a great time. Because I read some of the…read morenegative reviews below about refunds, I just want to add that it was very easy for me to get a refund for my lessons due to medical reasons. It was refunded within a couple weeks from when I sent in a docs note.

No make-up sessions offered. Days without sufficient snow get moved to alternate days outside the…read moreoriginally announced ski program dates without the possibility to opt out if the customer schedule is booked on that new date they decide to hold the cancelled session on. So plan to cancel your preexisting plans on such alternate days they pick to move your canceled sessions to or lose about $100/day for each missed alternate day ski class. I cannot understand how this can be an acceptable business practice. It's like being ok for an airline to cancel your flight and rebook you to another day regardless of whether you can make it.

I've been waiting for months on a refund for a cancelled bus from our local neighborhood school. I…read morestill haven't received and have called and emailed no less than a dozen times. I know it was a tough ski season in WA state, but this is terrible customer service. The bus was cancelled last minute (after many of us had already purchased night tickets for our kids to ski) so we were also out that money. Very disapointing service from a local business that I know has been around for a very long time.

I took lessons 30 years ago nights with webb ski and got halfway proficiient. In 2014 I got my son…read moreryan into thursday night lessons as a preteen. In 5 years he became a pretty good skier and in 2019 we switched to snowboard lessons on thursday nights and skied all the way to 2022 when Ryan decided he was a good ewnough snowboarder. Thanks to son Mike in the office on Thursday nights who made sure we got out on time. The Webbs were always accomodating and I will be back this year to fine tune my skiing

I bought a bike from Edge & Spoke back in September, and unfortunately broke my ankle the very next…read moreday in an unrelated accident. When I was finally able to ride again over a month later, I noticed the shifting wasn't quite right. The Edge & Spoke team was fantastic from start to finish. They went above and beyond to diagnose and fix the issue, and never charged me anything extra. I ended up bringing the bike in three times before everything was perfect, but every visit showed me how committed they were to making it right. It turned out to be a quirky SRAM drivetrain issue that eventually required replacement, but the whole time I felt confident the team would get it sorted out -- and they did. Highly recommend!

Amazingly good and prompt ski service! The guys went way beyond the extra mile to address some…read moreissues that I'd had. I strongly recommend this shop.

I am SO glad I dragged my butt into Sturtevants in Bellevue today instead of just clicking "buy…read morenow" on some sketchy website! Sophie basically performed a full-binding exorcism on my indecision. I walked in mumbling something like "uhh I ride kinda switch and sometimes hit side hits but also like buttering around," and within five minutes she had narrowed my choices from "all of them" to "these exact three that I won't hate by February." Her product knowledge is scarily good like if bindings had a trivia night, Sophie would win a free lifetime supply and then give half away because she's just that nice. I walked out with premium bindings for less than the "discount" price I was about to pay online (before shipping, tax, and the inevitable regret). 10/10, five stars, two thumbs up, would let Sophie pick my bindings again in a heartbeat. Sturtevants Bellevue, you absolute legends

Great place to get gear worked on…read more Knowledgeable and qualified. Great job getting it done on time. I am looking forward to using it.

This was my first time here and I'm so glad I choose this place. I needed to get my new skiis and…read moreboots fitted for an upcoming ski trip. The owner not only did the alignment for free, he also walked me through how to do it step by step so that if it ever came out of alignment, then I could fix it myself. That was really appreciated! He was also able to do the wax and sharpen the same day as they were closed the next day, and my flight was the day after that. Great service!

Very personable and helpful team there. I rented skis twice from them for 1 day each. First time…read moreaccount setup was easy. I was in and out in 30 minutes. Next time, they had my info on file and it was maybe 5 minutes. Plus they gave me some nearly brand new skis and boots. Will definitely use them again and recommend!

Bit of a drive, but worth it for the snow. Wish that there was better communication from this…read moreresort when open hours are and when the season opens/closes because conflicting information from what is online vs what staff there tells me. Nice to have more runs for the green level so that I can totally warm up, but I like the blue runs for what they are. Appreciate that there is one freestyle run here, but would not mind if there was more. Staff is helpful and actually addresses concerns, but tend to be caught up in conversation with each other, so u feel a bit pushed to the side. Have to be able to speak up for yourself early on so that you are not just on standby. Parking is fine...just watch for the slush. The cleaners do their best to clear out the snow on the road so u do not have to pull out and use your snow chains.

This was a great experience for our family with our 16month old! It was the best outdoor winter…read morething to do. I was scared at first tubing down. But it wasn't bad at all. The magic carpet moves quick and there is also the option to walk up as well. The tickets are fairly priced for the about 2 hr window. Food is not too far of a drive where you can go into town and eat pretty much anything the city has to offer. Parking is big

Unreliable and poor communication. I received an email on 1/14/23 informing me that kids ski…read morelessons were cancelled for the season (lessons were suppose to begin in 7 days from the post on 1/21/23). Our family already invested in season passes, rentals, and it's unknown if we'll get a refund for the registration fees for our concurrent adult and child lessons. Now we're out the cost of equipment rental and season passes and still are unable to get into a ski school :( Don't sign up for Mohan even if you see 500/500 spots available. Just move on to another ski school.

In full transparency, I have been teaching for Mohan for 8 years. When my kids were young, I had…read morethem at Mohan and I taught for a couple years. I had to stop but promised myself I would eventually teach again. That was my starting journey with Mohan. Yeas later when my kids were in Middle and High school, the school participated in the Friday night Mohan bus program. I chaperoned the ski bus for 8 years and as soon as my kids were out of HS, I started teaching. What was the draw to Mohan? They really care. Now some of the issues identified here were out of their control, some were in their control and have been addressed. We strive to ensure our students, young and old, have a great experience with Mohan. You have to understand how hard it is to staff 120+ instructors for a 1 month training and 2 month instruction season. Last year I could not teach because of a pinched nerve in my back. It was like not being able to see my closest friends, really family, for a year. Today was the first clinic for instructors for the 24-25 season and it was like coming home. So while we have issues, like other business, we strive for an exceptional experience for our Mohan family and our students. Every year we have students from other ski schools join the Mohan family. Some even become assistants and then instructors. We have multigenerational families that have been with Mohan as instructors and students. We have a lodge on the hill, Pot luck Saturday dinners, HS age instructors can spend Saturday night at the lodge. Each young instructor has a chore in the morning, so we are instilling responsibility and accountability. Come join our family as a student or instructor, I promise you it's a life changing experience you'll never forget.