Had great customer service in the Greenville,il, Odin,il and Mt. Vernon,il locations. Thanks for…read morethe service.

From the owner: R.P. Lumber is a family-owned full-service hardware retailer, building materials supplier, and…read morekitchen & bath design center with over 80 locations serving local communities throughout Illinois, Missouri, Wyoming, Wisconsin, and Iowa. We've been delivering our industry-leading "Best Service. Best Value." promise to DIY homeowners and pro contractors since 1977.

best steel there is. i was cruising on the highway and then i saw this shit and im like damn lets…read morecheck it out and bro he hooked me up with all that good steel for my broken ass car.

From the owner: Hawkeye Steel Sales, Inc. has been a locally owned, family operated business since our…read moreincorporation in 1994. We sell steel tubing, pipe, plate, bars, channels, etc. We also provide metal roofing panels, steel building supplies and B decking. Additionally, we fabricate livestock and farm equipment such as continuous fence panels, loafing sheds, hay savers, cattle guards, feed troughs, bale feeders and more. We'd love to help with your next project, give us a call at 217-999-4900.

I called the store to see if they matched prices and the girl said yes, so I went there to purchase…read morean item i was inquiring about. After arriving at the store she told me that they would have to now call the competitor store (Rural King) to make sure it was the right item. I was fine with that but after her call she told me she had terrible news. It was that RK currently did not currently have that item at the location she called. I found out that other locations from same competitor did have the item in stock and it could be sent to that store. So I asked her why they cant use that information? Then the girl said that they can only price match up to 20 miles from their store. I don't understand why that makes any difference when items are available and can be sent to the competitors store within their network and for free. So with a price difference of a $100 I got worst news, I will be going to the competitors and most likely not be returning to Buchheits. Reason number 1, PRICE! And number 2, is because of poor customer service.

We drove a half hour here to buy boots because there was a promotion for 20% off select brands. At…read morecheckout the manager had no idea how to interpret the promo and was extremely unhelpful. I would be embarrassed to have someone like this running my store.

I hate to point this out but today I made a cash purchase of $39.26. I gave the clerk a hundred…read morethen realized I had a pocket full of change. I tried to give the girl the 26 cents but she'd already keyed in the $100 I tendered and claimed she couldn't change it and apply my 26 cents. What is wrong with these kids? If your job is working at a cash register, you should be proficient in making change with or without the display on the register.

Never have what you need, employees are incompetent and outright rude to answer the simplest…read morequestion and their pricing is the worst. I grew up on a farm where my family would get excellent service from Buchheits. Those days are long gone and we've spent our last dollar there. Ill drive a country mile out of my way to spend our money at their competitor's!!

Had to order item that was not instock. The found what I need and delivered as promised at a great…read moreprice. Very Good People to work with.

Nice selection of stuff, but terrible customer service. Don't bother trying to reach any of their…read moredepartments by phone or get help over the phone

We were out looking for tile to re-do our kitchen. We saw this place as we were out driving around…read moreso we popped in. I was searching for a very unique tile that I had found online. Unfortunately, they didn't have it. However, this very nice girl jumped on her computer and tried very hard to find it. I really appreciated her efforts. At the time she couldn't find the tile, but as I was looking around, I saw lots of beautiful tile and hardwood. This is a lovely store, but what really makes it great is the friendly staff. Not everyone would go out of their way to search for something they don't have. If you're in the market for some new flooring, I highly recommend this store! Super nice people and beautiful flooring! Easy access and nice parking area. Give this place a look! Later the young woman who was helping me, actually called to say she had found someone who had the tile. Talk about going out of your way! Amazing! Unfortunately, by then I had already found it somewhere else. But if I ever do more floors you know where I'm going :)

From the owner: Luitjohan Flooring America in Highland, IL, is Madison County's trusted flooring store for home…read moreremodels and renovations. Family-owned and locally operated, we offer a wide selection of quality flooring, including carpet, hardwood, luxury vinyl plank, laminate, and tile. Our experienced team provides expert guidance and professional installation from start to finish. Whether updating a single room or completing a full home renovation, trust Luitjohan Flooring America for personalized service and proven flooring expertise in Highland and surrounding areas.