We made a reservation to take pictures with Santa on Christmas Eve and had the absolute worse…read morecustomer service and experience. We made our reservation for 1:45pm and arrived around 1:20pm. The photographer Amanda asked us what time our appointment was and when we told her she barked back that we were late. Mind you there was another dad in line with his 6month old with a 1:45pm time slot as well. She took him and his pictures. When she returned she asked us again what time our appointment was and we told her 1:45pm she looked past us and asked the next 2 parties behind us their time and they where 1:30pm and 1:15pm. She took them without acknowledging our reservation. When she came back she told us they ran out of time and we couldn't take pictures. She could not explain why she skipped us when we were on time for our reservation. She said to take it up with corporate but would not give us any number or who to contact. She yelled at us and berated us for waiting until Christmas Eve to take pictures. We had 4 small children and the grandparents with us. The kids were crying after her interaction with us. She called security over and we explained the situation to the officer and they told us she would take our pictures when they returned from break. She made us wait over an hour after our reservation to take our pictures. We made sure we were first in line for our pictures and after returning from break she skipped us again and took another party in line behind us. We reminded her that was not what was discussed with security and that she said she would take our picture after they returned. By the time she took our picture the kids were tired and the baby was crying and not cooperating. It hard to not feel discriminated after our interaction with Amanda. She pulled People behind us who were not people of color and when watching her interaction she is not friendly at all. We get it's the holidays and it's busy but that's why we made our reservation and arrived on time because we respect peoples time. But to be mistreated with the children and grandparent with no explanation or apology feels very targeted. Amanda Gallagher the photographer was unprofessional, racist and a horribly incomplete person.

Man, I can't remember the last time I went to Square One Mall... it's definitely been a whileee!…read moreCame here to check out the Gatcha claw machine store and it was seriously like a blast from the past, walking through memory lane inside. Many parts of the mall looked like it was stuck in the early 2000s & it was sad to see how vacant this mall became. There's really not much left here, besides the large TJMaxx, Best Buy, Dick's Sporting Goods, & Macy's. All the stores looked very outdated, with the exception of the TJMaxx... that was the only store that seemed to have all the stuff you would normally find at other locations. Hopefully more stores are on their way & turn this mall around.

Shopping the second day of their VIP sale for a fragrance for my husband..I fell for their "free…read moregift with purchase" scam... and of course after my $140 dollar purchase of course they didn't have the "free gift".. I was informed that they are never supplied with the "GWP" products at the Saugus location by the fragrance counter associates. Never wasting my time or money at Macy's again. Lesson learned.

Need Expert Sales Assistance, go see ELIZABETH in the men's shirt department @Saugus, MA. She…read morewas friendly, helpful, accommodating, very intelligent, and found we were able to order four shirts, conveniently, delivered to our home. Thank You ELIZABETH for your expert customer service - give this girl a raise and a dozen of roses already! John & Barbara Mackey

What a great place to find plus sized women's clothing for reasonable prices!…read more This store has now become one of my wife's favorite shops when in the Saugus area. The last few times we have come here my wife had been able to find a few different outfits with little hassle and no headaches. The staff here is incredible polite and the selection is great. The quality of the clothes is also decent in respect to the cost. Overall, this is a great place to shop and we will continue to stop here in the future.

This store is amazing. It has quickly become my favorite place to shop. Jill and Kaitlyn as well as…read morethe other girls are more than helpful, encouraging, and give you a great shopping experience. I have never felt soooo welcomed. The clothes are super fashionable, with great accessories and comparable price tags. A must shop for plus size girls

Here today! I needed…read moreto get some Walmart things, you know like detergent, candles, toothpaste etc. This is why I love my occupation, I get to see, experience, scratch off my bucket list and I'm what they call WELL ROUNDED. This particular Walmart sits off the highway, I mean I'm was going 65 mph in the fast lane and up pops this Walmart. Weird to me because it literally sits off the high, it's not like I got off the expressway hahaha see my new verbiage aka fwy/highway? Getting back on was another challenge, it was like the video game Frogie--am I telling my age? I'm sure but babaaa, I damn sure don't look it! Yeah, I be trying to keep up with 2024! I'm a "G" grandma, getit but my G-baby calls me G-Na. Sorry I got carried away, it's about Yelp not me. Ok, so I visited this Walmart in Massachusetts and it was weird parking underground, luckily it was early am so I was able to park close. Wherever and whenever I park, I'm always looking for camera's and they had plenty. I like that because that's SAFETY, we have to be safe, watch your surroundings or your family members won't have answers--if you catch my drift. Anywho, this Walmart had all my speciality item I get when I'm in Texas, again if you follow me...many States don't have items/brands I'm accustomed to. The store was clean, stock and neat shelves. I found some Spring Rolls which I couldn't find in their local grocery stores. This particular Walmart offered free plastic bags so I didn't have to purchase any, I'm ALWAYS FORGETTING TO BRING MY REUSABLE BAGS----uuuuug! Many lines open for checkout so 5 stars Walmart! Here today! Hmmm, where tomorrow?

I ordered a TV from this store for delivery. I watched the tracking like a hawk. I even opened the…read morefront door like an idiot when I was the next stop. I was ready to welcome the delivery with open arms. Then the tracking stopped and it said delivery was "attempted' which is a lie. Also, the tracking said they would leave it at the door. I assume the driver didn't want to travel far to deliver her final item. When I attempted several times to call the store there was never anyone willing to pick up the phone. Horrible experience.

I was desperately trying to find a dress and stumbled upon the store. I didn't know it was in the…read moremall and found my dream dress. They had an amazing selection of many different styles and colors and sizes. The staff was super friendly and beyond helpful prices were super reasonable and dresses are really high-quality. I got a prom dress for $190 and it's absolutely gorgeous. Super cute interior design highly recommend!

Pamela was very helpful Assisting with sizes and color…read moreoptions Unfortunately we couldn't find the color but the dresses here are worth the ride Future visit definitely in store Thank you for being friendly and understanding Pamela

I love this store and always have! I just received a new jacket for christmas and it was not the…read moreright fit so i returned it with the intentions of ordering a new one. When i went online and ordered the new one it said that the jacket I was interested in buying was available in a store near me and i could pick it up that day. I ordered it, so excited to pick up my new jacket then received an email saying it would take 5-7 business days. I was very upset but needed up waiting after i week i still had not received a confirmation email and decided to call Hollister to check if there was a possibility my jacket was there and i had just not received the email. They told me the jacket just shipped and it would be there in an additional 2-3 days. Moral of the story it was semi false advertising and I should have just shipped it to my house and made my life easier.

Used to like this store but never going back again. I had to wait 25 mins in line while one person…read morewas on register. The other two were just folding clothes not bothering to help the long line and all I was buying was two pairs of jeans ! No one greeted me or asked if I needed help. If it wasn't such a good sale I would've just left.

Oh wow! This is a HUGE TJ Maxx! It's located in Square One Mall-Saugus & seemed to be the most…read morepopular store in the entire mall. Upon entering from the mall entrance, I was met with a purple Frankenstein Hello Kitty, which by the way, I've been on the hunt for! I was very close to purchasing it but I noticed it had some flaws, so I didn't end up going home with it. This location has a lot of inventory, noticeably more than many other locations. If only this one wasn't so far out of the way for me, or I would totally come here often. Free parking & sales associates were very kind + sweet!

I only read this and maybe because it's getting all things from different brands but if you have…read morethem all from really nice brands, you get really good things but sadly people break into a lot of stuff because it's so cheap to actually expensive in real life like an $80 thing, but there is only two like that's crazy and they do that here And I don't love it so much because it's just like why are people breaking into the items I know they're cheap but they're like so good if they're not open they're broken that happens a lot. Maybe when you find those things but you find the good things that are like on lockdown TV purses necklaces jewelry you'll really get the best things there because it's cheap, but it's good brand

It will certainly be one of your "Lucky Days" when you walk into Barbara's unique boutique, truly…read moreone of Wakefield's treasures. With years of experience and a business that was lovingly passed down from her mother, Barbara brings a wealth of knowledge, style, and genuine care to every customer who walks through her door. She has a wonderful gift for listening and gently offering thoughtful advice to help each person find clothing that is right for them--pieces that not only look beautiful but also help them feel confident and comfortable. Her shop carries a lovely variety of styles for women of all ages. Rounding out this unique boutique are some fun and specialized items as well. Barbara also provides specialized fitting services and is especially knowledgeable about helping women with unique fitting needs. Beyond her expertise, Barbara is warm, personable, and truly cares about her community. Shopping here feels more like visiting a trusted friend than visiting a store. If you're looking for personal attention, honest guidance, and a wonderful selection of clothing, .... and most of all the great experience , be sure to drop in.

I never paid attention to this building, except to wonder how a little pink "fashion" store on…read moreAlbion could do enough business to survive.  I went because, while shopping for a wedding outfit, I realized I needed a bra fitting after losing weight.  My aunt, who lived in Wakefield for a long time, suggested Florence's. Walking in, the place was very crowded with a wide variety of styles and a ton of heads with wigs.  Honestly, the shop did not seem like the place for me.  I figured I'd get a bra and then go shopping for clothes. I was very surprised to find everything I needed and some items I would not have considered, but she asked me to try on for her!  The shop owner, Barbara, is really good at what she does! I am not a fashion-focused person, I like sticking to timeless staples with a funky twist and comfortable shoes. But, not only did I get a good fitting and a bra I love, but a bonus stylist who worked with me, showing me a variety of options, really listened to what I did or didn't like about each and  helped me craft the perfect outfit for the wedding and a great bra!  I think everyone should go, alone bc it is tight in there, and just see what she has for you, it's fun. Thank you, Barbara! Not sure if you would have recommended the platform sneakers I wore, lol, but I got so many compliments on my get-up!