Its back to school season which means sneakers are being bought!! Especially if you have a teen whose feet are growing and is into sports. So why on a Friday night with 12 minutes before store closing time does employee turn us away and say "we're closed, this is the last customer"? My teen knew what he wanted and we were ready to buy on the spot. Maybe the Finish Line employee had a hot date or some other plans after work, I don't know. What I do know, is that he lost at least a $130 sale and likely more, as I saw another family turned away in similar fashion, with more than one kid. So, Im gonna go out on a limb here, and say the employee, working at 8:48 PM on Friday 8/23/19 lost about $400 for the company that night. Shame on him!!! Guess what? We went to Expressions and bought our sneakers there. One of my first jobs was in retail and believe me, I didn't last 3 years there by losing sales at the close of business on a Friday in a mall that is already struggling. If that's how Finish Line operates, we have reached the finish line in terms of doing business with them. read more