This was my first visit to DSW, but it will not be my last. Very good customer service is provided,…read morewith a smile. I was directed to the area in the store where I would find what I was looking for, and found it easily. When I made my purchase, I agreed to be signed up for email alerts and received 25% off my purchase for doing so! An excellent experience.

DSW is a really easy-to-shop store. The women's and men's sections are clearly separated as well…read moreas the casual, dressy and sneaker section. I was able to find the section I wanted quickly and look at all the styles available....then, I went down the column to find my shoe size and tried the shoe...easy as 1,2,3. Lots of parking...Line to pay moves quickly.

I've been wearing skechers for decades and rave about them to everybody who asks…read more I've never had a pair where the sole became loose. It was flapping with each step because the heel piece had separated. After looking the shoe over I realized one of the front treads was also not attached. I fixed it with some gorilla glue. I noticed just this morning that one of the 'S's is missing from the sole as well. ‍ Check the soles before purchasing.

This is one of those stores that I don't particular love but might check out if i am in the…read morevicinity of one. This location is conveniently located near an Ulta and a TJ Maxx and Home Goods. I never buy anything regular price here; the prices are inflated. Sales can be quite good here, however, especially out of their clearance merchandise. I scored one pair of Sketchers wedges for a mere $12! I was disappointed that they were out of a Sketchers wedge in a pretty blue color combo but they offered to order it for me online. That would have been awesome but a few days later I received an email that the shoe wasn't in stock and they would refund my CC. Talk about disappointing! My CC was refunded but I really wanted those shoes! Not sure why original order went through but then later they were out of stock. I will also say that although the sales people here were super nice when I brought my purchases to the register and in doing the online order they were initially really stand offish and didn't greet me when I came into the store.

Stopped in here today to look at running / walking sneakers. I know some people may gripe about…read moretheir prices, and while you can opt to drive to Dick's Sporting Goods and wait around to be helped; or you stay local and save the gas and get helped by an attentive employee like Deven. Got a solid foot measurement, with many suggestions based upon my needs in a better walking sneaker and wound up with a choice between a pair of Brooks or New Balance. I also wasn't in the mood to drive to Johnston to Yorkers Shoes (but is closed on Sundays anyways) and Rhode Runner is a pain for parking on North Main St - so my purposes on short notice and a whim, Savon Shoes stepped up and helped me out today! Thanks so much.

Friendly helpful staff. Awesome array of shoes, sneakers, boots etc for the entire family. My…read morespouse left with exactly what he was looking for and the reassurance that if the shoe failed to return with it. They also have the same quality location in Warren,RI

Yes, I am writing about Jeff in the Seekonk branch as well as the manager probably I didn't get her…read morename. I had an excellent visit very attentive and very knowledgeable in boots. It's nice to go to a place to feel comfortable. I would recommend anybody who wants to quality pair of boots and support for their work. Red Wings is the way to go. I bought two pairs.

Adam was super helpful and efficient when helping me purchase a pair of boots today. Definitely…read morewould recommend going here!

I recently got a $5 coupon on my email from DSW (being a rewards member), so I decided to use it to…read morebuy something....I wanted a great deal, so there I went, marching to the store wanting to maximize my savings. When I walked in, there was a clearance section and in front of it, there were some sandals and flip flops for only $5.19. I said...what a deal..... I looked around and I found a pair that was just right for me.... Men's style, right size and great price. I got the flip flops and I walked out of the store after spending just...... $1. Many times, we find great deals....just a matter of being at the right place at the right time.....LOL.....

Eh! Service is not…read moregood, the employees keep the place absolutely disorganized and not regulated at all. The cashier I had today seemed like she couldn't deal with anything in life but scanning shoes and taking payments. I had a return and was given attitude, rolled eyes and crazy facial expressions as if I asked if they sold hot dogs or something It's not the end of the world and maybe learn how to handle normal business situations.

The service is great, very helpful. Big selections ,all styles covered. Prices are average but you…read morecan get some great deal when selections are on sale or like me clearance. Perfect boots for up coming trip to Nashville.

Horrible customer service employee with a cloud sweater and headphones in wouldn't help me with…read moresome shoes I was trying to get for my daughter. I asked a question about a pair of shoes and she was just very rude and wouldn't help me.

This is a great local store. They have a great selection of Brooks, and are happy to order…read moreanything that they don't have in stock.

Exceptional personal service. Ecco sandals fit perfectly. Im making them my first stop next time…read moremy family needs footwear.

Wow! What a wonderful experience. My boyfriend and I are…read morenewer runners and we decided it was time to get shoes that meant business but didnt know where to start. A lot of our powerlifting friends reccommended this place. We were a little wary but it was professional, down to earth, super knowledgeable guys who were excited to talk about running, life, and everything in between! We both left with a pair of sneakers and running socks after also getting professional gait analysis and testing all our shoes on the track area. We will be checking out some of their group events as things get warmer! What a gem!

Had an amazing experience shopping for my first pair of running shoes at this store! The staff was…read moreextremely helpful and spent a lot of time with me while I tried out various pairs of shoes. They also have a running track where you can do a quick sprint to check if the running shoes fit appropriately! The store also offers a wide selection of gels and gummies that can be used during long runs. Not only do they have a vast selection of shoes, their prices are also very reasonable, especially for name brand and high quality running shoes. Thanks again Rhode Runner staff for the awesome experience!

Just a heads up. Purchased shoes and inserts here and returned them within 24 hours. I was charged…read morea $25 consulting fee. NO WHERE in the store is this policy posted. I believe in helping small businesses but this is absolutely ridiculous.

The owner was very helpful and solved my problem. I also purchased a nice pair of boots. I will go…read moreback for shoes and sneakers.

Store was an absolute mess. I get it's back to school shopping but- come on. Was in here over an…read morehour before ANYONE came and asked for our assistance. Probably won't be back!

This store needs to update their hours. On the famous footwear website it says 9pm. I get there and…read morethey closed at 7?? Came 2 days later to pick up an order and they locked the doors before closing and the girls at the register didn't even want to look at me or anything. I understand if I was browsing for shoes but I'm just picking up an order! It's not like this store is close by to me either.