This was my first visit to DSW, but it will not be my last. Very good customer service is provided,…read morewith a smile. I was directed to the area in the store where I would find what I was looking for, and found it easily. When I made my purchase, I agreed to be signed up for email alerts and received 25% off my purchase for doing so! An excellent experience.

DSW is a really easy-to-shop store. The women's and men's sections are clearly separated as well…read moreas the casual, dressy and sneaker section. I was able to find the section I wanted quickly and look at all the styles available....then, I went down the column to find my shoe size and tried the shoe...easy as 1,2,3. Lots of parking...Line to pay moves quickly.

I've been wearing skechers for decades and rave about them to everybody who asks…read more I've never had a pair where the sole became loose. It was flapping with each step because the heel piece had separated. After looking the shoe over I realized one of the front treads was also not attached. I fixed it with some gorilla glue. I noticed just this morning that one of the 'S's is missing from the sole as well. ‍ Check the soles before purchasing.

This is one of those stores that I don't particular love but might check out if i am in the…read morevicinity of one. This location is conveniently located near an Ulta and a TJ Maxx and Home Goods. I never buy anything regular price here; the prices are inflated. Sales can be quite good here, however, especially out of their clearance merchandise. I scored one pair of Sketchers wedges for a mere $12! I was disappointed that they were out of a Sketchers wedge in a pretty blue color combo but they offered to order it for me online. That would have been awesome but a few days later I received an email that the shoe wasn't in stock and they would refund my CC. Talk about disappointing! My CC was refunded but I really wanted those shoes! Not sure why original order went through but then later they were out of stock. I will also say that although the sales people here were super nice when I brought my purchases to the register and in doing the online order they were initially really stand offish and didn't greet me when I came into the store.

I've always loved this store, it's a hidden gem I swear sneaker heads this is your one stop shop ,…read moreand they do carry the jordans that are so hard to get other places. They also have ups pick up which is so easy for me! They carry shoes for everyone women , men , and kids, and the prices were great. The selection is great , I never had a complaint about this store. The owner and the workers are always so nice and helpful, they always make conversation and always have smiles. I'm a Jordan fanatic and I love the fact I can just come here and not have to stand in line for sneakers, because I won't! Check this hidden gem out, they have a nice sized parking lot the place is kind of small but has everything you need. Nice clean store with a nice size selection, I would check this place out it might be your new families go to place.

Stopped in here today to look at running / walking sneakers. I know some people may gripe about…read moretheir prices, and while you can opt to drive to Dick's Sporting Goods and wait around to be helped; or you stay local and save the gas and get helped by an attentive employee like Deven. Got a solid foot measurement, with many suggestions based upon my needs in a better walking sneaker and wound up with a choice between a pair of Brooks or New Balance. I also wasn't in the mood to drive to Johnston to Yorkers Shoes (but is closed on Sundays anyways) and Rhode Runner is a pain for parking on North Main St - so my purposes on short notice and a whim, Savon Shoes stepped up and helped me out today! Thanks so much.

Adam was super helpful and efficient when helping me purchase a pair of boots today. Definitely…read morewould recommend going here!

Loryn was awesome! She was so knowledgeable and helped get the right fit boot. Will definitely go…read moreback! Thanks Loryn!!

I recently got a $5 coupon on my email from DSW (being a rewards member), so I decided to use it to…read morebuy something....I wanted a great deal, so there I went, marching to the store wanting to maximize my savings. When I walked in, there was a clearance section and in front of it, there were some sandals and flip flops for only $5.19. I said...what a deal..... I looked around and I found a pair that was just right for me.... Men's style, right size and great price. I got the flip flops and I walked out of the store after spending just...... $1. Many times, we find great deals....just a matter of being at the right place at the right time.....LOL.....

Eh! Service is not…read moregood, the employees keep the place absolutely disorganized and not regulated at all. The cashier I had today seemed like she couldn't deal with anything in life but scanning shoes and taking payments. I had a return and was given attitude, rolled eyes and crazy facial expressions as if I asked if they sold hot dogs or something It's not the end of the world and maybe learn how to handle normal business situations.

I give this location 3 stars just because they do have a good selection and DSW just has great…read moresales and coupons overall. I have to say that the staff here are not friendly. The last couple of times I've done returns here, I was not greeted, the person at the register hardly acknowledged me, the person mumbles a half hearted 'thank you' at the end and she looked like she'd rather be anywhere else except in that store. I think that is unacceptable. If you don't like working with people, don't work in retail. I will come back here just because the location is good for me, but I think they need to get some better staff.

The service is great, very helpful. Big selections ,all styles covered. Prices are average but you…read morecan get some great deal when selections are on sale or like me clearance. Perfect boots for up coming trip to Nashville.

The Nunn Bush shoes I bought (see my previous review) turned out to be the best shoes I have ever…read moreworn. Note: I wish that Yelp would allow its members to revise older reviews, as it used to. Posting separate updates doesn't work as well. I would say this directly to Yelp if it were possible to get in touch with them, but they don't seem to want feedback from their members.

This is a great local store. They have a great selection of Brooks, and are happy to order…read moreanything that they don't have in stock.

Wow! What a wonderful experience. My boyfriend and I are…read morenewer runners and we decided it was time to get shoes that meant business but didnt know where to start. A lot of our powerlifting friends reccommended this place. We were a little wary but it was professional, down to earth, super knowledgeable guys who were excited to talk about running, life, and everything in between! We both left with a pair of sneakers and running socks after also getting professional gait analysis and testing all our shoes on the track area. We will be checking out some of their group events as things get warmer! What a gem!

Had an amazing experience shopping for my first pair of running shoes at this store! The staff was…read moreextremely helpful and spent a lot of time with me while I tried out various pairs of shoes. They also have a running track where you can do a quick sprint to check if the running shoes fit appropriately! The store also offers a wide selection of gels and gummies that can be used during long runs. Not only do they have a vast selection of shoes, their prices are also very reasonable, especially for name brand and high quality running shoes. Thanks again Rhode Runner staff for the awesome experience!

I have driven by this place my whole life and never thought I would need to stop in…read more I received these beautiful shoes that I couldn't wear because the ankle strap was so long it just flipped off my foot and looked really stupid. I tried to exchange them to the original store they came from but they were sold out. I Immediately thought of Footworks! All I needed them to do was shorten the ankle strap and I wasn't sure if they could even do something like that. When I walked in they looked pretty busy but someone was able to help me right away. The woman that helped me was super nice and told me they could fix my shoe and quoted me $18. She said the thread might not match but I was totally okay with it because I couldn't wear the shoes anyway. So far I was really happy with the service. Later that day they called me to tell me my shoe was ready to pick up! Wow, that was super fast! I picked up the shoe the next day and not only did the thread look great (matched fine) but the strap fit my ankle perfectly! I was completely happy with my experience here and will definitely be back if I ever need to fix a shoe again!

Just a heads up. Purchased shoes and inserts here and returned them within 24 hours. I was charged…read morea $25 consulting fee. NO WHERE in the store is this policy posted. I believe in helping small businesses but this is absolutely ridiculous.

Store was an absolute mess. I get it's back to school shopping but- come on. Was in here over an…read morehour before ANYONE came and asked for our assistance. Probably won't be back!

This store needs to update their hours. On the famous footwear website it says 9pm. I get there and…read morethey closed at 7?? Came 2 days later to pick up an order and they locked the doors before closing and the girls at the register didn't even want to look at me or anything. I understand if I was browsing for shoes but I'm just picking up an order! It's not like this store is close by to me either.