1. Famous Footwear

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Smithfield, RI

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Famous Footwear

2.1 (9 reviews)
Closed • 12:00 pm - 6:00 PM
Updated over 3 months ago

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7 years ago

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LaBrie Dance by Capezio - Dance shoes

LaBrie Dance by Capezio

3.0(10 reviews)
0.3 mi
•$$$

I came in on the afternoon of June 25th, looking to exchange an item that didn't fit correctly. The…read moreassociate working was quite helpful -- and polite as well -- and I went on my way with a better-fitting item that has performed quite nicely.

Prior to yesterday, I had been shopping at La Brie for years, even prior to having children and…read morehave brought my children into the store prior. I am echoing the sentiments of several other reviewers, the young shitty sales girls who stare with vacant haughty, disgusted eyes and make eyes with one another to disapprove and "mean girl" customers and kids should not work with people (ever). They should actually attend coursework on how to be better humans and understand patience, children and how to respond to kids and their parents in the store (when a kids gets restless- a normal thing). Easy to disapprove and feel smug about something your small lived experiences. lack of awareness and inability to have empathy have seemingly NOT taught you to take a more helpful approach or another perspective. But alas, the store manager was egging it on. I could see that when I pulled the manager aside to speak to her about her inappropriate employees. You run largely a children's dance store and no doubt you should understand kids and families. Instead you offered shittiness. I contemplated walking out without my products, but I purchased them instead for my child's sake and because you did not allow the situation to escalate. If I am being honest, I doubt you "spoke" to those grossly immature girls (who should not work there at all) other than to be glad my family left. Twenty years of purchasing from you is a long time to smugly have disdain and shittiness be your go-to response to my family. You have had some wonderful employees that have been helpful and understand how to interact with a restless child and their family. But how you allowed my family to feel in your store yesterday, means we will NOT return. Even the girl who claimed she does ballet- as I asked about dance booties, didn't appear to know anything other than how to feel inconvenienced and unable to be bothered with families she considers beneath her. Her sometimes nice acting two-faced friend echoed this in their often exchanged shitty glances. I cannot in good faith even recommend this store to ANYONE. And....I gathered that the store is shortsighted enough to believe my small family and business won't matter, anyway. Good luck.

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Famous Footwear - shoes - Updated November 2026

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