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    Emerald Square

    2.3 (15 reviews)
    Closed 11:00 am - 6:00 pm

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    Inside
    Maria G.

    I can totally understand where the other 1-star reviews come from. Many closed or empty stalls inside this mall. They do have a medium-size kids play area. They offer a map of the mall online, which is convenient. 3 stars because it serves its purposes for now, where lots of people came in for return and exchange that need to take place in-person at specific retail stores. A large parking lot area for shoppers. It's easy to navigate, so a solid 3-star from me!

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    2 years ago

    Helpful 4
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    8 months ago

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    5 months ago

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    7 months ago

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    2 years ago

    Helpful 1
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    4 years ago

    Helpful 3
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    4 years ago

    Helpful 1
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    3 years ago

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    3 years ago

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    5 years ago

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    4 years ago

    Helpful 2
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    5 years ago

    Helpful 1
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    4 years ago

    Helpful 0
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    4 years ago

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    4 years ago

    Helpful 1
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    The Toy Vault - This is his broken arm that won't reattach.

    The Toy Vault

    3.1(34 reviews)
    0.1 mi
    $$

    Initially I loved this place, it was a LITTLE more than the competitors but it was in a mall and I…read moreget you have to keep the lights on, etc.. so it wasn't a bad experience as much as I knew I wasn't going there to get a deal. Kids in the store were nice, cool little eclectic blend of employees, had WAY more Manga then I was into but a solid back selection too and I'd almost always find at least one or two things you didn't know existed. Overall was great for an every 10 weeks trip or so... ( here comes the but...) That being said, August of last year they sold my son a broke in the box General Grievous, big 200 buck one, he was ECSTATIC to buy it but they didn't disclose it was broken, the arm was glued, it wasn't " working" ( Mass law that you can't sell something you know is broke.. we don't have an As-Is law that permits that) and unfortunately he didn't open the box until we got in. I took pictures instantly and we returned to the store immediately and the manager was " going to contact us".. guys name was Phil ( he and his whole staff have been fired since, I'm guessing they were stealing or doing something shady). Told that we broke it ( um... WHEN would we have had time to?!?) and he proceeded to lie to the credit card company as well. Long story short, we're taking them to small claims court and including treble damages because of the intent to deceive, the amount of my time he wasted over what I'm sure they KNEW was their own scam since the arm was super glued... etc etc... It's good that Phil has been fired and good that we're going to get our money back but it's just garbage that ANYONE would try to pull that stunt on a 12 year old autistic kid. Just complete scumbaggery. Ok so in short: Good selection. Ok prices. Really bad human beings. Also, apparently don't know Mass General Laws... probably should learn those guys.. P.S. I'd settle for a refund and an apology from the owner/manager who shows up at court next week. I'd probably change the review to reflect this as it wasn't the owners fault or current management but they've had a ton of time to reach out on this one and haven't. Doesn't help that they tried to say they have " experts" who claim we broke it... maybe the business is seedy, I don't know, I just know they tried to rob a kid who cleaned up an awful lot of dog poop to save that money up..

    This place is an absolute rip off. Do not come here to sell any of your stuff or buy anything for…read morethat matter. You are much better off going on eBay or somewhere else to find collectibles than here. The store is run by absolutely incompetent people that are not helpful and very rude. Dan has absolutely zero knowledge of any collectibles or what they are worth and is a huge waste of time to talk to you as well. I could name at least five other decent collectible stores in the state of Massachusetts that would outdo this place in a heartbeat. A bunch of amateurs run this place and I will not be doing business with them again. Once again, save your money and look on eBay or other collectible stores in the area, but certainly don't give these guys another minute of your time.

    Photos
    The Toy Vault - A selection of new and vintage Transfomers that is more than meets the eye!

    A selection of new and vintage Transfomers that is more than meets the eye!

    The Toy Vault - Located on the 2nd floor across from Macy's

    Located on the 2nd floor across from Macy's

    The Toy Vault - It's always morphin time at The Toy Vault!

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    It's always morphin time at The Toy Vault!

    H & M - More Biebs!

    H & M

    3.3(3 reviews)
    0.0 mi
    $

    Another basic store that carries cute stuff every now and then, but the clearance section is always…read moreamazing. And I love me some deals !! Any who this store is right inside emerald mall so easily to locate and it's a cute little store , not to big not to small. The store could be cleaner , there's always stuff just put everywhere , on the floor and the racks are all over the place. They have a lot of clearance stuff scattered , but they also have regular priced stuff close to clearance it's a little bit of a hassle. They have a limited selection of jeans but sometimes they have a big clearance section of jeans and it's worth it. The cashiers her are always so friendly but never really work fast they take a very long time to cash you out. They go at a very slow pace , so the line does back up quick. The fitting room attendants are always very helpful and try to keep the fitting rooms cleans, which I like. Like some other stores this store doesn't really switch it's style up much, and a lot of the stuff is priced high for cheap product. I come in here for the clearance and that's it I'm being honest.

    Small H&M with limited selection and kind of a cramped feel- the clothes are really shoved in close…read moretogether in certain areas. No H&M home section. If you really want an epic H&M experience, go to the one on Boylston Street in Boston. This one has the basics, but not much else exciting. Definitely worth a stop if you're in the mall already, but I would not make a special trip.

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    H & M - The Biebs!

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    The Biebs!

    Emerald Square - shoppingcenters - Updated September 2026

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