1. Fine Digestive Health

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Irving, TX

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Fine Digestive Health

3.4 (7 reviews)
Closed • 8:30 am - 5:00 pm

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Lisa Alvarez, MD - Dr. Lisa Alvarez

Lisa Alvarez, MD

1.0(1 review)
11.5 mi•Lake Highlands

**My username is an alias, for privacy reasons. I'm a legitimate patient**…read more Dr. Alvarez or her practice or both are either incompetent, insane, or badly run. I was recommended to Dr. Alvarez by a friend who is a patient of hers. My PCP sent over the referral. I was not allowed to make an appointment with Dr. Alvarez when I called them. First, I was told there had to be a "transfer of care" because I previously saw a doctor in their group (GI Alliance) two years ago. They said that the transfer was pending, a mere formality, and that I should hear back later that day. No one ever called me back so today, I drove over to their office. I spoke with the Office Manager, who flat out said Dr. Alvarez had looked over my chart and is refusing to see me. NO REASON WAS GIVEN. Huh?? That is a first for me. I've never been denied to see a doctor for non-insurance reasons. My PCP's office then called over to them and was again told about the "transfer of care". That's not what the Office Manager had stressed to me. Seems no one has any clue what's going on here and I still have no real idea why Dr. Alvarez is refusing to see me. I urge anyone wanting a referral for her to exercise caution...and consider looking elsewhere. Clearly, there is a lack of transparency here and no real evidence of a doctor who really cares...certainly not about future patients or their health.

From the owner: Ever since I was young I had a love for science and the human body and I wanted to apply this…read morepassion to help people on a personal level. Becoming a doctor granted me the art of being able to connect with people while treating their disease and/or ailments. In conclusion, patient's concerns and preferences are always a priority in my mind on forming treatment plans and I feel this is an important part to maintaining the patient-to- physician relationship and key to treating disease.

Kenneth Brown, MD - Kenneth Brown, MD, gastroenterologist in Plano, TX.

Kenneth Brown, MD

3.4(34 reviews)
13.5 mi

As an aircraft quality control inspector for a major…read moreAirline, I did my research on the good gastrointestinal specialists in the N. Texas area, and after looking at several YouTube videos on colonoscopy procedures and prep (look for Dr Kenneth Brown Jr.) I contacted him via you tube. He replied, and gave me some more info. How cool is that? Dr. Brown and his staff were exceptional in their attention to detail. A colonoscopy is a straightforward, and routine procedure that everyone should have- you have no excuse not to, as most insurance companies regard this as preventative maintenance, and prevents polyps from turning into cancer. Folks, it is a completely preventable disease, and you will be in most capable hands when you see Dr. Brown and his assistants. It went like this; Filled out paperwork, brought back, took questionnaire, administered an IV by an awesome nurse, checked on constantly, rolled back into the procedure room, where I met an awesome assistant. When I asked how she was doing, she said, "great- I'm saving lives!" I instantly loved her! We chatted a little bit , and Dr. Brown came in. Went through history, exchanged pleasantries, and off to business he went. Before I knew it I was up and ready to go home. Dr. Brown came by end explained the whole process on what he saw, and if I had any questions. At NO time was I rushed, and was told to call if I had any questions. The worst part was the MoviePrep cleansing. The easiest part was the procedure itself! I highly endorse Dr. Brown for any colonoscopy procedure, and he is top on my list for any gastrointestinal issues I would have in the future. (Hopefully not). See you in 5 years, Doc! And a heartfelt- Thank You!

UPDATE 2: My brother had surgery from this doctor. He was…read moresent a letter to schedule a follow-up appt. He called them and asked to set an appt and they told him that they couldn't and would need to call him back. That was a week ago. They still haven't called to set that appointment up that they originally asked for in a letter. UPDATE: I got a response to my bad review faster than I got a response to multiple phone calls to set an appointment. I called multiple times way before the holiday. I had my wife call and leave her number also. Neither of us got a call back. Don't believe me? Call his office. You won't get a response. ORIGINAL REVIEW: Absolutely impossible to get ahold of this doctors office. They only have a voice mail. His office does not call back! They have a web form for appointments that they ignore. I only got a response when I got another doctor to refer me, and even then I couldn't talk to anyone from the actual office to schedule an appointment. My brother is an existing patient and he can't get them to call him back either. Don't waste your time. You won't have a good time.

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Kenneth Brown, MD - Dr. Kenneth Brown, Jr. MD - Gastroenterologist serving Plano and Dallas TX areas

Dr. Kenneth Brown, Jr. MD - Gastroenterologist serving Plano and Dallas TX areas

Kenneth Brown, MD
Kenneth Brown, MD - Dr. Brown at the endoscopy center getting ready for a colon cancer screening with colonoscopy.

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Dr. Brown at the endoscopy center getting ready for a colon cancer screening with colonoscopy.

Fine Digestive Health - gastroenterologist - Updated October 2026

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