Great experience! No regrets…read more My van was totaled by insurance (backed into a plumbing truck out of my driveway) and I decided to buy it back and trusted Causey's to repair. I cannot remember for the life of me the friendly gentleman manager (had an accent/experienced car guy) who took care of me but he and the secretary there were both very helpful and wonderful people. They got the job done on their promised timetable and helped me with the salvage title process and it was as painless as possible. Had the job done when they and van ready and done to satisfaction and the price was reasonable and they even saved me some money off the original estimate. They stated they were currently busy with a lot of orders but delivered for less than estimated and it was ready when they said it would be. The competing body shop place across the street never called back after saying they would do an estimate and was apparently were so busy they didn't bother to contact me or my dad back after we had them take a look.

they were helpful professional and went above and beyond to help…read moreI would highly recommend them

Top-notch service! Every vehicle I have ever taken to them turned out perfect. What price they gave…read moreme was either the exact or a little cheaper. I definitely recommend them to anybody.

From the owner: Collision Repair- Frame Specialistread more

This is one of the finest repair shops I have ever used. Three different vehicles repaired here…read more Invisible repairs. Excellent work, and clear value. I highly recommend Jason and Gary Force Paint and Body Shop!

One thing I never expected was one of the estimators to weigh in on his opinion on how damage…read moreoccurred. He had no idea how our vehicle was badly scratched on the bumper, door, back hatch, hood and front bumper. We explained to him we went to the Gatlinburg/Pigeon Forge area during a car show recently and where we parked there were people moving cinder blocks around. The clearances were tight, but at these events you try and do your best. We came back to our car and found what we believe to be concrete block scratches on several parts of our car including the front left fender, front bumper, hood, door, etc. where it appears something literally rubbed against the car and damaged it. I cannot prove it, but I believe some of the damage was purposefully done by someone on site, but I cannot prove it, we were not near the car when all of the damage occured. Other people at the site said they experienced damage on their vehicles as well. Long story short, Mr. Tim Pulliam, an estimator with Gary Force Paint and Body shop comes along "after the fact" and makes a statement to the hatchet lady at State Farm Insurance Company that he just does not see how the damage could occur at the same time, like he was there and witnessed the damage. It's always bad enough working with an insurance company who you have had insurance with for over 20 years on multiple cars as well as home owners insurance to have a know it all estimator from a body shop come along after the fact and try to give the insurance company a reason to deny a perfectly legitimate claim. They came back to us and said, well, we believe we need to charge not one, but 3 $500.00 deductibles! All of this began because Tim Pulliam of Gary Force Body Shop decided he would just flex his guesstimating muscle and throw a huge bolder in the works, where the State Farm Insurance adjuster could come back to us and say, oh, the Gary Force professionals said there is no way that damage could have been done at one time. There are no words to express our anger. I trust you will remember our experience when we took our vehicle to Gary Force Body Shop. This battle is by no mean over yet.

Truck was brought in for estimate Dana missed a few things on it. I caught it. She said don't worry…read moreabout it. There's always extras then I brought it in the story changed all sudden they can't fix stuff the way they said they would and things that didn't get approved. I had to personally call the insurance company Over 15 times at least 2 hours on the phone fighting for something that I shouldn't have to fight for in the first place if it was done right Then it ended up getting repaired instead of replaced on items that was supposed to be replaced Then to pick up the truck, I had to return it. Four times still was not correct. Fifth wheel trailer hitch four bolts were not even tightened down even though I sent it in one time for that particular thing wires were hanging underneath. Check engine light come on it was a coincidence and until the mechanic said no there's a wire pinched from when they took off the bed of the truck . The list Goes on and on And then the general manager says don't worry I'll take care of you come in and we'll buy you And your wife a nice dinner. They gave me a $50 gift card so I guess we're going to Burger King. That was just a insult for how much time and energy I've put into this and the worst thing is they really don't seem to care

Professional, communicated throughout the process. Per other reviews, an added bonus is they detail…read moreyour vehicle before turning it back over too you. Our 3-year old SUV looked like it did the day we purchased it. 10/10 will use again if necessary.