I've had a great experience both times I've come. Top notch makeup and hair! Will be back.read more

I have held a membership at this location for 5 billing cycles, paying $1,702 total. My membership…read moreincluded 22 services over that time. I have used 5, leaving 17 prepaid credits I have never been able to redeem. Here is what happens every single visit: staff confirms my available credits at check-in, I receive my service, and at checkout I am told they do not know how to apply the credits. The manager is messaged and I leave without a resolution, every time. I have reached out following multiple visits and have not received a single response. This is not a one-time miscommunication. This is a repeated pattern of collecting monthly membership fees while consistently failing to honor what those fees cover. I have full documentation of every charge, every visit, and every unanswered follow-up. I would like this resolved.

Have booked several appts for 3 of us and one person showed up and the other one did not show up or…read moreanswer my text messages. They want to charge me for this because said she showed up and I didn't respond even though I did respond within 2 minutes but she decided not to respond! Horrible customer service and charged me for the service along with charging me another $265 which is unknown and does not include the other charge for the Pro's who showed up. If you would like to be charged and robbed for services you did not even receive and one that they are not even able to explain where that charge came from but still charge you for

if you are looking to apply to this job. I would consider saving your time. it was highly…read moreunprofessional and the vibes were weird I'm not gonna lie. the lady administering the zoom where we had to show our skill as an audition was not answering to other peers when asking a question. I guess she left? I was also almost finishing creating my makeup look and the host had kicked me out. whether it was a mistake or not. this is not a company I would trust. I wasted 1 hour of my time doing a makeup look. ( that didn't even get acknowledged)

I had gone to a different salon and the person turned my hair orange. Yes, orange. And I had gone…read moreto some salons to fix it and no one could. Finally Someone recommended Johnny's salon. At first I only wanted Johnny to do my hair, but our schedules weren't lining up. So I chose Ana. She is very detailed and she fixed it!! I couldn't have been happier! If I went to her to begin with to fix it I would have saved a grand. But here is the more impressive part. We are in a pandemic. I've been stuck at home for 30 days not face timing because my roots were so bad. I was due to go in when this started. So you know what they did? They sold me a tint kit to do at home and Ana face timed with me. I was stressed and overly concerned I was messing up and she just kept with me. Now I have pretty hair in a pandemic. Hello Facebook and IG stories. Hello socializing from afar! Thank you team! Particularly Ana! Xoxo

Trusted no one but the JR Salon to bring my hair back after 3 years of no salon services!…read more This salon is not only beautifully designed, also extremely clean. All the staff are incredibly friendly and knowledgeable, the vibes are amazing! Alex did an amazing job giving me some pops of light and dimension while keeping it look natural as I wanted, couldn't love it more!

Marcela did my makeup for a red carpet event. She did my mom and girl also. Great job. On time…read more Well prepared and handled all our las minutes changes and extra work nicely. I do a few events a year and found her services to be of very good quality and worth its value. Will definitely be calling her again.

I made an appointment with Marcela to help teach me how to apply makeup so I could recreate for my…read moredestination wedding. She was extremely professional and walked me step by step through the process. She would apply one side of my face and then teach me how to do the other side myself. She did a great job of using products I already own and gave me a couple suggestions on things I may want to buy. The end result was exactly what I wanted and easy enough that I will be able to replicate it on my own. Great experience!

I recently got my eyelashes done by Jane and I couldn't be happier! From the moment I sat down, she…read morewas so professional and made me feel completely at ease. The lashes look absolutely stunning and they really accentuate my eyes. I've also received so many compliments.

I can't recommend for brow services. The brow shaping service is not consistent…read more Good music and chill studio vibes.

Tianna is an absolute pleasure! Not only is her work absolutely incredible, but she makes you feel…read morecomfortable from the moment you meet her 'til the finished product. She is very responsive when communicating and was able to accommodate a time for me to come get glammed up by her. She truly has mastered the art of makeup and I felt beyond confident when I left her studio. Her makeup application and the time she took was thoughtful. I will definitely go see her again!

I have gotten my makeup done several times but no one has done my makeup as well as Tianna! She…read moreunderstood exactly what I wanted and I looked fabulous for my birthday! Her studio is also super cute. Highly recommend booking with Tianna!

As a photographer I am always looking for a make up artist that can take my ideas and turn them…read moreinto a "look" and Briana does exactly that! She is wonderful to work with and I'm looking forward to the next time!

The business she runs called Makeup Artists Unleashed is horrible I signed up for a class of theirs…read moreand due to unforeseen medical issues with a family member I can no longer attend and they would not give me a refund of my money which could be used for gas to visit my sick family member then I get a call saying they cancelled one of the days for the class this business is a scam and just want money I had a friend get her money refunded but they wouldnt refund me that's not good business!

Talented stylist. Great haircut No waiting. Great conversations Highly recommendedread more

Literally one of the sweetest people you will ever meet. Not only is she an amazing stylist but…read moreextremely personable. I was wanting to go short again and was getting a relaxer again after almost 10 years of not having one. The whole experience was relaxing and fun and the cut and style came out so cute. We had a very personal moment that was very encouraging and spiritual. Overall, going to Tonya, you won't just leave with beautiful hair but you will leave with a rejuvenated soul.

My experience working with Alessandra was fantastic and I would definitely recommend her not only…read morefor wedding hair and make-up but for all your special occasion needs. I did a ton of searching online - reading sites like weddingwire, weddingbee, etc. for user reviews because I wanted to be confident going into the hair & make up trial that I would not be wasting precious time and resources. I loved the reviews I read and decided to give Alessandra a try. The trial went really well even though I started off very undecided with a lot of different looks. Alex is full of energy, with a great personality. Although she has quite an impressive portfolio, she was not pretentious at all and was very easy to talk to. She helped tweak the styles I showed her to fit my face and didn't just copy the pictures I brought. Look through her "before" and "after" shots because you can see the dramatic transformation that she is able to accomplish without ever making you look "overdone". I looked and felt like a million bucks and really hated to wash my face/hair, later that night. The day of my wedding I was certainly feeling the pressure and stress and I love that Alessandra took the time to help me relax by giving me a few words of wisdom about enjoying the day and cleared my head. She expertly and efficiently did not only my hair and make-up but the hair and make-up for my mom, and two sisters - who can be quite picky- all within a tight timeframe. She made us all look like our very best selves...We all got tons of compliments and the pictures are great because of her flawless work. Considering the outrageous prices other makeup artists charge for "bridal" makeup, I think Alessandra's pricing is extremely reasonable, right in the middle range. Something important to consider when reviewing your budget is that most stylists I read about online DON'T do both hair and make-up so you're stuck paying for a minimum of 2 people for the separate services. Alex, however, does both, or finds you a hair stylist at no extra cost. In the end, Alessandra's work was well worth every penny. I felt pampered and beautiful as every bride should feel on her wedding day and highly recommend her services.

From the owner: Mobile Make up Artistry services for Weddings, Parties, Special events, Homecoming, Proms, and…read moreanything in between.

Here's the thing. You get what you pay for but this business is not transparent at all when it…read morecomes to pricing, what you're getting, and what a 'completed' look is. And terrible service and communication overall. I'm kicking myself in the boots for not going with a more up to date make up & hair artist thinking I was going to get a decent experience here for a cheaper price, and then ended up paying more than a skilled makeup and hair place. First, I asked for Hollywood waves over email. The email came back saying my pictures were glam waves, so I said sure I'll do glam waves. When my hair was 'finished' curling, the front of the hair was not styled at all so I asked for more curls in the front. That ended up being a '2nd style' (at check out mind you, not during) ~ and then she proceeds to tell me 'this is Hollywood waves, not glam waves' Second, the make up artist Leslie, kept asking me what kind of look I wanted so I gave her exact instructions of what I liked. When we got to the bottom of the eyes, she just put dark colors everywhere and I looked ghoulish- I asked her to brighten it up and she asked for a picture. So I pull up a picture of a Vietnamese bride, and immediately she looks at it and says 'that's Korean make up. You need to go look for a Korean Make up artist'. I was so shocked by that comment I wanted to leave then and there but wanted to still finish the trial I signed up for. This ended up being $500 because they're calling me asking for her to complete the look, two different make up and two hair styles. I asked for the bottom part of the eyes to be brightened so that was a second make up look, and asking to style the front of the hair was called a second hair look... which all happened through the way she went about asking random questions as she's doing the make up and hair during the appointment vs. having a holistic conversation up front in the beginning. I just feel so bamboozled. Also the chairs they have you sitting is extremely uncomfortable with a low back- I honestly can't believe I was charged more to sit there and go through this experience. My back hurt for the next few days. I reached out to the business for clarification and they just simply said I got two hair looks and two make up looks, except I don't have two finished looks anywhere but just one of each. No pictures of two separate looks as they were not finished. I should have said I am not paying that then and there but I was so tired I had no energy to argue, and had to go to another meeting next. I can't recommend a business that 1) is not clear about their policy -- they need to tell you ahead of time 'if you're asking me to add this color to the bottom of your eyes, I'm going to charge another $100 for this look' instead of asking for feed back for every single thing (I'm not the makeup artist here!). I gave one feedback throughout the session and that ended up being a 'second look' and 2) immediately classifies something as 'Korean makeup' because I show a picture of an Asian woman, and tells me to go find a Korean make up artist.

I've scheduled with Backstage twice for photoshoots. Each time, the scheduling as easy and…read morecommunication was efficient. When I arrived, Leslie made certain she cleansed my skin each and every time - because the best makeup looks start with cleansed skin as the foundation. She asked to see what colors I was wearing for my photoshoots and let me know what eyeshadows, blushes and lip colors could bring everything together. Consultation and makeup application all done in one hour and the final results were fabulous. I'll schedule with them in the future. Each time, my makeup lasted the ENTIRE day. I absolutely loved each look so much that I did not want to wash my face before I went to bed!