Bought a male 3 month old golden doodle standard size in 2019. Well he turned 6 and died of…read morestomach cancer. Only buy from a reputable breeder

Bought my puppy from here not too long ago. I initially visited just to look and play with puppies…read morefor a bit due to my puppy obsession, but right when I walked in and looked down I fell in love with a furball. Her name is now Pebbles. The price is reasonable compared to all the other puppies stores around area. The place cozy and you can feel the love when he talks about each puppy. My Pebbles is healthy, she's playful, and this biggest kisser around. Would highly recommend this even if you are just coming to look and hopefully fall in love.

I religiously come here for their raw items, snacks, and toys. The staff is friendly, and the…read moreselection is plentiful! They'll be moving across the street next to smiths on 2/24/2026, so they're currently offering 25% off toys & snacks at their current location. I've stocked up on so many items like dried turkey neck, duck neck, moo stick, frog legs, turkey heart, and duck feet on top of my usual one-ingredient dried bite sized items. Also, the point system here is great! Will be coming here for years to come! I heard the other location, while around the same size, has a better parking lot, and they'll eventually get a shower station for dogs!? So awesome!!

This is my first time at Dog Supplies Outlet and i was so Impressed. I was immediately greeted…read morewith a hello and how are you ! I was asked if I needed any help with anything and I really did need help. Our associate was outstanding and wow did he now the products in the store. They have 8 locations throughout the valley. They have everything and anything in this store you might need for your fur baby . It is so well organized and the customer service is amazing. There return policy on products is if at any time a product and or food is not working for your pet just bring the product back no questions asked and you will get a complete refund ! This is definitely my store from now on. I found the proper food treats and shampoo that i now feel is best for my chihuahuas!

Sean was great. Thankful for his help in finding our forever puppy. I highly recommend Puppy Heaven…read moreto anyone looking for a dog.

Incredible service! Sean is an amazing and knowledgeable person! Helped us out greatly. We have…read morebeen to every puppy store in town and puppy Heaven is top notch. They go above and beyond with sanitation unlike other stores.

I love the service and how they take care of their reptiles and I love the setups and I love the…read morestaff

We stopped by Scales 'n Tails and received excellent customer service as always! I was…read moredisappointed to see so many empty cages, but hopefully that means a lot of animals got happy new homes! We were able to get Melanogaster flightless fruit flies and pinhead crickets for our jumping spiders. I know there are other reptile and other exotic businesses in the area, but I love the Scales 'n Tails stores the best. The stores always feel comfortable, welcoming, and no one ever cares if I feel the need to stop and gawk at every critter in the place! I just can't resist those cute faces!

Always the best customer service all around make sure your shots are up to date if you want any…read moreextra services from the groomers

It was my first time bringing my Shih Tzu Layna in for a grooming. First thing I loved that the…read morepricing was extremely reasonable. When I walked in to the grooming area I was greeted by a very nice blonde lady. I didn't get her name. I felt comfortable as the grooming is done out in the open so anyone can see how our furry friends are treated. When I went to pick my girl up, there was a Frenchie having her nails done and they were so kind and loving to this pup! Layna was groomed exactly as I requested so they listen to all customers concerns. The store has a smaller selection of supplies but also they have fresh treats brought in for sale! I felt so welcome as they had her name on the welcome board! Will definitely be back for Layna grooming! They also have self bath station for the doggies!

We had a great experience while getting our new family members, Kylo & Bane. Natalie was great,…read moreshe talked with me a couple of times on the phone before we headed over. She answered all my questions and one of the other young girls (can't remember her name) help me find needed items and made tons of suggestions. I typically don't buy pets, usually rescue but we opted for babies and Petland made that possible. The place was clean, staff was friendly and the animals seemed very well cared for. I was pretty impressed.

3 little demon kids were terrorizing the hamsters and guinea pigs, hurting them and climbing into…read morethe OPEN cages!! with no workers in sight!!! same with the birds and the dogs and cats were clearly VERY stressed out. CLOSE THE CAGES!!!

Stopped by Dog Supplies Outlet and really appreciated how easy the whole experience was…read more The staff were friendly, helpful, and made everything feel simple instead of overwhelming. They took the time to assist us and made sure we found what we needed without any stress. Always grateful for local spots where the people genuinely make the difference. Definitely a place I'd return to for pet supplies.

This place has always been fairly decent--nothing amazing, but it's been my go-to store for years…read more I went in this time because my rat terrier survived a coyote attack, and I was looking for some nutritional support--healthy treats or something like a dog multivitamin, the canine equivalent of what a human would take to recover and stay strong. I asked the two girls working there for help, and they just stared at me like I was speaking a foreign language. Seriously--like I'd asked them to give me the store for free or explain the meaning of life. No guidance, no suggestions, nothing. I honestly couldn't imagine being there more than three and a half hours a day with that level of disengagement. It actually made me laugh when people talk about AI "taking over jobs"--because if this is the bar, AI isn't the problem. But I digress.

We've gotten our dog groomed here twice and they're great. We have a husky who sheds a ton and…read morethey've been able to help us manage that.

had a minor misunderstanding with them, but the owner personally reached out to me to clear up the…read moresituation. I truly appreciate that he took the time to personally address the matter. As for the establishment itself, they do excellent work; they get the dogs very clean and do a fantastic job. I've been taking my dog ​​there for years. In short, I want to thank the owner for reaching out to me. Thank you very much.

This is the way it should be. We should go to pet stores such as Pet Planet to get exotic pets…read more I have been spending months watching videos about jumping spiders and reading about them. I have been wanting one and just looking so far. I was just driving down Decatur when I saw a sign, "Pet Planet." The thought immediately crossed my mind, "Jumping spiders." When I entered, I saw so many things that I liked. I asked about spiders and they had them. He showed me a male and female jumping spider. I had a strong feeling that I was going to get one. I asked about enclosures and I was given a tour of the stuff that I had. I picked up a few things and said, "I want the female." Purchasing the spider was such a heart warming experience. I just lost my dog and this was what I needed. As he was bagging my things up, he asked if I had a name in mind. She was a little bit red, so I said her name was Scarlett. I highly recommend Pet Planet. I think that they are knowledgeable and have what you need for your exotic pet.

Went to Pet Planet 12/24/2025…read more The place is still so special!! The people are amazing and so knowledgeable!! I'll list the species I can remember: Spotted newts, tarantulas, isopods, axolotls, turtles, sulcata tortoises, asian monitor, electric blue day gecko, amazon tree boa, corn snakes, baby hedgehogs, a very sweet opposum (I've secretly named her Sunshine since she doesn't have a name), ferrets, a tenrec, spectacled amazons. There were a lot more animals than this, but I was so taken with the opposum that I spent most of my time with her and the ferrets. I still highly recommend this store for your more exotic pet needs - lizards, ferrets, hedgehogs, frogs, tarantulas, snakes, etc. I hope this place continued to thrive!!! I could spend a whole day in there happily!!

After a terrible experience at Barking Dogs, I thought I would give this store a try. When I opened…read morethe door, I thought I hope they just acknowledge me. They sure did! Both Nicole and Tiffany number 1 said Hello and I was so relieved. I asked if they stocked both my dog food brands and they did. They were so nice and attentive and had the best customer service. Nicole even carried by dog food to my car and I was shocked!!!! Little did she know I have a bad shoulder and never expect this but it was so KIND of her! Thank You ladies! You are definitely my new store. I will be telling all my friends to come here.

I'm sad because I loved shopping here but after being treated poorly by management on Monday…read more.. they've lost my business and I will not be returning even though my astro cards are halfway there. You really shouldn't be in customer service if you have no bedside manners. Wishing the best for their staff and the co-owner with the mustache he was nice but the one without the mustache was just rude and disrespectful.